Novak Motors New Jersey Hours
Novak Motors is an independent auto group with locations in New York, Texas, and now in Lebanon, NJ. Founded on core values of integrity and excellence, we understand that our success depends on interaction with our valued customers. Our mission is to provide an honest, friendly, and professional car environment.
Here at Novak Motors, we specialize in offering one-owner, low mileage off-lease vehicles handpicked and thoroughly inspected to ensure every car and truck we sell exceeds our high standards of quality. We also offer extended warranty policies with every car and truck.
"Drive your next car, SUV or truck for less"
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Tom T is the best salesman I ever dealt with hands down.Just bought my second car from him and wow he made the process and experience easy n fun the way... it should be. Thx again Tom t!
Thank you very much for your response. At Novak Motors we strive to make sure your experience is just as you noted....thx again...Dan OBrien Sales Man...ager
Great car buying experience. I found the vehicle on cars.com and contacted the dealer. They stayed in contact throughout the process, made it easy to... purchase several states away and were friendly and easy to finalize when I arrived. I would definitely recommend and purchase again from them. Tom and Kevin were very friendly when I arrived and also explained everything without pressure. Buy from Novak NJ with the highest level of confidence that they will take care of you without worrying about tricks or hidden costs. Thank You!
Went to novak a couple of weeks ago to look at one of the rams they had, Rodney treated me and we took it for a test drive. Pleased I knew I would want... the truck but had to sell my car first (to low of a trade) Rodney understood and let me walk out with out any pressure, that right there is something you don't find at car dealerships.. Rodney stayed in touch with me over the next two weeks and when my car got sold, I drove straight over to novak in Hope's the truck I wanted was still there, and it was! I bought it and pretty happy with my purchase. Pros - no bs, no dealer drama, seemingly very good low mileage off lease cars/trucks. Cons - no haggling.. You might be able to knock a little bit off the price but you are pretty much going to pay what it says on the sticker.. Which of you have a tight budget, isn't good. But with that said I would recommend Novak motors to others as the actual buying experience was great.
The salesman Dan made me feel like I was not worth his time even though I came with the intentions of purchasing the car I saw, had the money to give them,... and paid more attention to my father than me and I was the one who wanted to buy the car in the first place. All because he had to go to a party and his boss said they had to leave on time and I came 15 min before closing.
After driving my car through 7 states over 2000 miles I realized there was NO inspection sticker on the windshield. When I informed Luis the sales manager... he unapologetically said probably the windshield had been replaced and there was nothing he could or would do and told me to go to the inspection station. He said he had so many cars he couldn't keep track of one windshield. Bad answer. After waiting in line for 40 minutes I was informed that I needed the old sticker or a bill of sale to prove the replacement. The inspector told me it was the responsibility of the seller to provide the proof to the seller. After driving for a month I'm lucky that all I lost was 2 hours of my time
Dear Jules, Thank you for purchasing your vehicle from Novak Motors. I apologize for the oversite on our part of not informing you about the inspectio...n process at the time you purchased your vehicle. It was not our intent to with hold this information from you. I agree that the answer to your question was a "bad answer" and was not correct. If you have not had your vehicle inspected, please let me know. We will make arrangements to have your inspection done for you. Also contact me directly at 908-236-0520x306 for further assist you. Sincere apologies, Tony Chandler Manager
After what seemed to be a smooth transaction, I was incredibly disappointed by their complete disregard for their customers after the sale was final. During... the negotiations they promised complimentary oil changes during the first year of ownership. Of course they did not follow through on this. May sound like a small thing and I usually do not post negatives reviews. However this is especially irritating since we went out of our way to recommend this business to our friends. In fact, we have two friends who purchased cars from Novak motors since we purchased ours last September. I would never recommend this dealership to anyone again and I am sorry that we sent them any business at all! They are rude, petty and unprofessional. While we were settling our final paperwork during our purchase last year, the representative commented how they do not get much business at this location. I guess now I know why.
I saw a 2013 Honda CR-V on cars.com that I was interested in and clicked on the "check availability" button. Joel called me first thing Monday morning,... and I made an appointment for the next day. Joel referred me to Ernie because he was not in the next day and I didn't want to wait another day because the car had a great price & low miles, and I didn't want someone to steal it away from me!! Joel and the car were waiting for me upon my arrival. There was no pressure to buy, and the entire experience was great! I would definitely recommend Novak Motors, and I've already mentioned them to a few people who are looking to buy!
Just bought a truck from Novak Motors. Wanted to thank our sales person Kevin for a great and stress free car buying experience. We appreciated his professionalism,... knowledge and follow up customer service. We would recommend Novak Motors to our family and friends. They deserve 5 stars!!!
I visited here last weekend in hopes of finding a good deal on a preowned car and found that, and so much more. I dreaded purchasing a replacement for... my car I just totaled, and wasn't looking forward to being rushed into a purchase. I felt no pressure whatsoever and when I told them I wanted to buy the car that day, I think they looked at me in complete shock since I said a few times I probably wouldn't be deciding for a while. I found the deal of a lifetime in a 12 Honda Civic. Thanks to everyone there, I love my new car and was very impressed with the no hassle atmosphere! I will be referring all of my friends and family members!
Bought a Jeep Wrangler from Joel. It was a great deal. Luis handled my loan approval and paperwork. Everyone was knowledgeable and Professional