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Alexander Family Buick GMC Truck

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(208 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–5:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (570) 245-6832 (570) 245-6832
Used (570) 245-6921 (570) 245-6921
Service (570) 245-6876 (570) 245-6876

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(208 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2.0

In 1808, Sir Walter scott wrote.

In 1808, Sir Walter scott wrote.."Oh what a tangled web we weave, when first we practice to deceive." anthony/tony, I finally got the "CAR FAX" on the G.M.C. you sold me, and low and behold, I was 'right', there had been front end damage, and the front clip (fenders and grill) HAD BEEN REPLACED... PLUS, After I was told by you that I HAD to buy a new plate instead of transfering my old plate, I got my plate from my other truck transfered to the one I now have, and will be getting a rebate. You picked a GREAT day to be off..

1.0

Unprofessional and money hungry.

I called a week ago to make an appointment for an oil change and tire rotation. They scheduled me for the next week At 9 AM. I showed up 10 minutes early for my appointment. The gentleman of the counter stated that my appointment is not until 10 AM. All was OK because they said they could get me in immediately. An hour after I showed up, they came to me and showed me a possible bill for almost $1300 for everything that my car needed. I stated that I only wanted an oil change and tire rotation. Another 30 minutes goes by and I have to ask if my vehicle is almost done, The gentleman at the counter states that my vehicle should be done soon. After almost 2 hours there, my vehicle is finally done, and I’m ready to leave. I then get in my vehicle and they couldn’t even replace the sticker or update my oil life in my vehicle. I went back in and informed them of this. The lady behind the counter (not a technician) comes out after writing the new miles on the sticker, peels the old sticker off and replaces it. All I wanted was an oil change and tire rotation. 2 hours. 2 HOURS!!!! 😂 Place looks great. Service doesn’t come close. Also, maybe tell the gentleman behind the counter to correct his attitude. I won’t be back.

5.0

Chevy silverado 1500

Best sales transaction ever with Cameron Watson. No bull, no back and forth and honored a mistake of an online price error. In and out with truck in shortest time ever!!

5.0

2018 Chevy Silverado 2500HD High Country

Got online seen the truck said I was interested got the phone call from the salesman had everything all set up for me to come drive and sign in and out in less than an hour.

5.0

Very easy and no pressure buying process

Shawn Z was extremely helpful patient during the whole process. We have worked with him on vehicle purchases in the past as well and will continue to use him and this dealership on future purchases.

5.0

By Mary from Berwick

Their customer service is excellent, waiting rooms are always clean and have snacks and WiFi, technicians are knowledgeable, and labor and part prices are always fair.

5.0

service

They have been so helpful past and present with the services on my jeep!! Easy scheduling and love the reminders. All service personal are pleasant and helpful.

5.0

Mr. Mark Concini

Anthony and Nate were phenomenal to deal with. The best experience I ever had in buying a car. They were straightforward and honest with me thru the whole process . Extremely nice, courteous and professional. I would highly recommend going to Alexanders.

5.0

Service Review

I have to taken vehicles to the Alexander family dealerships for years. Their customer service is excellent, waiting rooms are always clean and have snacks and WiFi, technicians are knowledgeable, and labor and part prices are always fair. As long as I reside in PA I will not go to any other dealer family for both service and sales.

5.0

2020 Sierra Denali

Our Sales Rep Anthony Romeo was a pleasure to do business with. He was very knowledgeable, and provided a comforting sales experience. My wife and I would certainly recommend Anthony Romeo as a future business contact.

Dealer response

Kirk, congrats on your new vehicle! We really appreciate your kind review!