Ed Voyles Hyundai Hours
Our dealership strives to be the leader in Exceptional Customer Service and Customer Satisfaction. We accomplish our goal by providing every customer with dedicated personal attention and product knowledge excellence in a welcoming, professional, "At Your Service" environment.
At Ed Voyles Hyundai & Kia, we believe every customer deserves First-Class service, and we provide it by delivering with excellence and beyond expectations with every transaction.
Our people deliver an exceptional customer service experience to every customer. We believe that buying a car, truck or SUV should be easy and enjoyable.
"Driving Value. Delivering Quality"
Oil, Filter Change
Timing Belt Replacement
$445.94 and up*
Read reviews that mention:
Repairs & great customer service The guys did a wonderful job with my bumper, was very pleasant and very knowledgeable will definitely use there service... again!!
This is my third purchase of a Sonata from Dewayne. I continue to return because of his honesty and helpfulness when making my purchase. Thank you Dewayne....
Cathy is always so helpful and friendly Excellent Customer Service! Thea was my salesperson and she was friendly and knowledgeable about the cars. She... made my car buying experience so easy and I will recommend everyone that goes to Ed Vovles see these 2 ladies!
Thank you Kimberly for your feedback, we appreciate your business!
I took my vehicle in for inspection. Nothing found wrong. Most dealerships would have found something to charge for even if not needed. Thanks Phillip... for your honesty. You have found a new customer that will return for all service and maintenance needs.
I would rate this place negative stars if I could. As of yesterday, I will never do business with ANY Ed Voyles Dealership going further. I had my pregnant... fiancé’s car towed in because the engine had failed while she was in traffic. I received one call from Drew saying that my car had been received and they would update me in the next 2 business days. 7 whole days later, I had received NO update. I literally had to drive up to the dealership to speak with someone regarding any information because no one would answer the xxxx phone. I was met with no ones assistance upon my arrival, as there is no concept of customer service there. Not a “how can we help you” or “are you being assisted” NOTHING!! After going thru several individuals, I was brought to Cathy in which she alerted me that they could not find my vehicle in their system. Why??? Because they had the car under someone else’s name! I urged them to change it THREE different times as well as giving them a photocopy of my fiancé’s car registration (by email and print).... We went a month without a car with no communication. I literally had to call corporate to see if this was normal practice in which they said Ed Voyles should have offered a loaner or a covered rental immediately ESPECIALLY because the engine part in question was under FULL WARRANTY. I had to give my fiancé my car until they fixed it because who would leave a pregnant woman with a two year old stranded for a month?!?!?!?! Fast forward past the lack of communication we finally got the car back after another few weeks. On our receipt, it stated that they received the car on October 6th but they got it on August 30th! Makes sense as to why they didn’t want to send any correspondence or emails (Tryna cover their tracks with paper trail) In our car, there was missing taillights (thank GOD we caught that before an accident), Broken buttons on our steering wheel, scratched vinyl, dirty hand prints on the inside of the vehicle, and just overall dirtiness like they never cleaned it. I could say more but my fingers would get tired trying to list other issues we encountered. to sum it all up AVOID this location if you can. You’re welcome
Very Good Kia collision did a great job. My vehicle was just purchased in February 2019, and 6 months later a moron hit my car at a red light. This is... a brand new vehicle and i wanted it to look brand new again after the repairs... and it does! Thanks Josef at Service for doing my complimentary oil change. Thanks Walt Wheatley for helping with tha USAA insurance claim! I will get you Varsity burgers next time!
We had Zach and he was super friendly and helpful. He had great suggestions on cars and colors to test out. I can't imagine better customer service.
Very, very satisfied with the service and the price. I really enjoyed the friendly and courteous employees. The first person (I don't remember his nam)... and the knowledgeable a d highly professional Ms. Vera.
My car is currently having some issues. Normally this is a pain but I can honestly say that dealing with Cathy has made it bearable. She is knowledgeable... and so courteous. She takes the time to get to get to know you while taking care of your service needs. I really appreciate all the kindness she has shown me during this process. Thank you Cathy! I am a fan!!! Andrea Gehweiler
Wonderful Service advisor Mr Josef Fraser did an excellent job, getting my car in and all problems taken care of. A very pleasant experience. Thanks to... Mr Fraser and Voyles service. Recommend highly