Liberty Ford Canton

They are slow and seem completely unmotivated to sell. They also use false advertising. We were pursuing a non-Ford vehicle with over 90k miles on it. The listing clearly stated that one of the features was their "Liberty 4 Life" program. When flipping through the pictures, one of the pictures said "reasons to buy from Liberty" and the lifetime powertrain warranty was mentioned in those reasons, too. When I got to the dealership and decided we wanted the car, they told us it doesn't qualify for the program. When I asked why it says it has it in the listing, they said that all their vehicles say it. I took the vehicle to a Subaru service department and they told me it needed a transmission flush and Liberty refused to do it. They also connected the computer to it and found 3 error codes. Why didn't Liberty's service department do this before trying to sell the car to me? The tailgate was only working intermittently. The salesman gave up trying to get the tailgate to open when we testdrove it so he put the license plate in the side window. Even with that, they wouldn't explore further what the issue was because it worked later when we tried it. I had put $500 down on the car for them to hold it for me until we had the deal all worked out. I left a voicemail for the used car manager to explain Liberty 4 Life and he never returned my call. They were selling the car as is and they were sticking to that. After 2 weeks of no communication or signs that they really wanted to sell me a car and make me a happy customer, they sent me a text message saying they refunded the deposit and sold the car to someone else. I will never consider buying from this dealership. What a horrible experience.

I came to Liberty Ford to trade in my Escape lease and purchase another. They are friendly and our salesman, Dave Ewing, was wonderful. Hometown grown is Dave and Liberty!

Bought online thru internet specialist. I was treated well and declined the auto at first. Sales guy worked me a deal. Spent more than my budget but LOVE the car. All this was done online and did not even sit in car till 4 days after i bought. Thanks

Customer service was excellent. I did not feel rushed or pressured. Workers were all very friendly and helpful especially my salesman Bill. Would definitely recommend.

Purchased my new Bronco Sport through Liberty Canton and it was the best buying experience that I have had anywhere. The staff is truly caring and will go above and beyond to ensure that you get exactly what you want at the right price. My Bronco Sport came exactly as promised and I was kept informed the entire way through the process. I will definitely recommend anyone looking for a new vehicle to work with Chris and ships caring staff. They are truly exceptional!

Our salesman was Justin Carver. He was very helpful, professional & knowledgeable in all the questions I had. I appreciated his non-pressure salesmanship, allowing me time to think about & decide for myself whether I wanted to purchase or not.

Friendly service ! Justin was very knowledgeable and the process was quick . It didn’t take all day like some dealers do

Took my truck in for warranty work and three days later I couldn’t get through on the phone or get someone to call me back! Terrible service department with no customer service skills at all! Service manager was rude and completely unhelpful! I recommend you go to any other service department but this one!!

Been waiting for over four months waiting to have a door replaced, and yes I'm still waiting

i get my oil changed at liberty Ford and they always do a wonderful job. the techs are prompt polite and efficient. i recommend Liberty Ford!