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Cole's Automotive Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–7:00pm 8:00am–5:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cole's Automotive Group from DealerRater.

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Excited

Impeccable customer service! We met Tim on a weekend and he held a truck for us for a week so my husband could come back into town. Immediately impressed by the confidence Tim had in customer satisfaction. After reading a few reviews, we understood exactly why Cole's has such a fantastic reputation. Ran by a family, and treat their customers like family. It's unique to find a car company as dedicated to integrity and service as this one. You'll never be disappointed!

Excited

Impeccable customer service! We met Tim on a weekend and he held a truck for us for a week so my husband could come back into town. Immediately impressed by the confidence Tim had in customer satisfaction. After reading a few reviews, we understood exactly why Cole's has such a fantastic reputation. Ran by a family, and treat their customers like family. It's unique to find a car company as dedicated to integrity and service as this one. You'll never be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words! We are very happy that you were pleased with our Customer Service. We strive to make you feel at home and not heavily pressured into buying a car. I hope we will be able to do business again one day!

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Great experience.

This is the 2nd car ( Jeep ) we bought from Coles they are a great people, the jeep had bad brakes and took it back to them and they replaced everything on the Jeep and even washed it and vacuum it for us they are great.

Great experience.

This is the 2nd car ( Jeep ) we bought from Coles they are a great people, the jeep had bad brakes and took it back to them and they replaced everything on the Jeep and even washed it and vacuum it for us they are great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Jenkins Family!

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Great Family Business

I have been trading with Cole's for many years and I have always been satisfied. I have bought several cars as well as my son and daughter. Great friendly service and they will make sure you are satisfied. As long as I am here I will be dealing with them.

Great Family Business

I have been trading with Cole's for many years and I have always been satisfied. I have bought several cars as well as my son and daughter. Great friendly service and they will make sure you are satisfied. As long as I am here I will be dealing with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the kind words!

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family feeling

I started buying cars from Cole's when they were located in Lilburn. I met Tim and MArk and their dad, James and they made me feel like part of the family. I have purchased cars for my kids when they were in high school, and have traveled out to Between for repairs when I needed them. I recently bought a new car for myself and they knew just the one to show me! I have never gone anywhere else. They know how to treat their customers!

family feeling

I started buying cars from Cole's when they were located in Lilburn. I met Tim and MArk and their dad, James and they made me feel like part of the family. I have purchased cars for my kids when they were in high school, and have traveled out to Between for repairs when I needed them. I recently bought a new car for myself and they knew just the one to show me! I have never gone anywhere else. They know how to treat their customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your continued support! We love and value our customers!

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Great dealership

I started shopping at Coles when we moved to Walton County over 10 years ago. In that time, I have purchased 5 vehicles from them for myself and members of my family. I've been very pleased every time. They didn't use the high pressure "used car salesman" approach, but rather took their time to make sure I was getting the right vehicle for my needs. I have also used them for service work as well.

Great dealership

I started shopping at Coles when we moved to Walton County over 10 years ago. In that time, I have purchased 5 vehicles from them for myself and members of my family. I've been very pleased every time. They didn't use the high pressure "used car salesman" approach, but rather took their time to make sure I was getting the right vehicle for my needs. I have also used them for service work as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your continued support! From our family to yours, Thank you!

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Unbeatable Value

I've done business with Coles Automotive for over 10 years, buying 4 different vehicles within that time. The combination of price, service, customer care, along with honesty and integrity keep me coming back year after year. The folks at Coles will help you find the vehicle that fits your needs and then continue to provide the best care and service for that vehicle at the lowest cost for as long as you drive it. They are a multi-generation, family owned business that earned my business (and friendship) by providing the best value around.

Unbeatable Value

I've done business with Coles Automotive for over 10 years, buying 4 different vehicles within that time. The combination of price, service, customer care, along with honesty and integrity keep me coming back year after year. The folks at Coles will help you find the vehicle that fits your needs and then continue to provide the best care and service for that vehicle at the lowest cost for as long as you drive it. They are a multi-generation, family owned business that earned my business (and friendship) by providing the best value around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your repeat business and kind words! -The Cole Family

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The only place I'd buy a car!

I was introduced to Cole's in 1999. With my wife getting back into the work force and my 2 sons old enough to get around on their own we just added our 6th used vehicle from Cole's Automotive. We have purchased 2 mini vans, 1 SUV, and a C230 Mercedes. My wife was tired of driving the mommie van and wanted a "fun" car. Cole's found her a Toyota Solara Convertible!! We are having a blast dropping the top and enjoying the weather. We have never had any issue that the family at Cole's could not fix or assist in referring us to someone who could. In the past week my niece and a very good friend's son have also purchased vehicles at Cole's. Each of them said it was the best car buying experience they had ever had. It is the only place we shop. If they don't have it we probably don't need it.

The only place I'd buy a car!

I was introduced to Cole's in 1999. With my wife getting back into the work force and my 2 sons old enough to get around on their own we just added our 6th used vehicle from Cole's Automotive. We have purchased 2 mini vans, 1 SUV, and a C230 Mercedes. My wife was tired of driving the mommie van and wanted a "fun" car. Cole's found her a Toyota Solara Convertible!! We are having a blast dropping the top and enjoying the weather. We have never had any issue that the family at Cole's could not fix or assist in referring us to someone who could. In the past week my niece and a very good friend's son have also purchased vehicles at Cole's. Each of them said it was the best car buying experience they had ever had. It is the only place we shop. If they don't have it we probably don't need it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words and referrals! We appreciate your support! -The Cole Family

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