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Signature Ford

(22 reviews)

Reviews

(22 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Signature Ford from DealerRater.

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Came in for my Free oil change. Treated very well.

Excellent facility. Well worth the drive from the west side of Lansing.. Your treated like family. Everyone is so friendly and professional. I would strongly recommend making the drive to Signature Ford. You won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience with Mike Shenk

Although I did not purchase a vehicle from Signature Ford of Perry, I just wanted to write a review to show my experience with this dealer. As soon as I arrived, I was greeted by sales rep Mike Shenk who immediately assisted me with the vehicle I was interested in. Mike discussed the vehicle with me and with some further conversation with his manager (?), I was able to test drive the vehicle to see if it was the right one for me. This is something that I was not able to do at another local Ford dealer so that is two thumbs up for Mike and this dealer. They treated me with courtesy and did not pressure me, understanding that if the car was a right fit, a deal was to be made. The car was not for me for my specific needs/desires, however if it was, I would have no hesitation with wanting to do business with Mike and Signature Ford of Perry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First Lincoln

We were looking for a low mileage, used Lincoln MKZ Hybrid and found one at Signature Lincoln in MIchigan, two hundred miles from our home in Ohio. Drove to the dealer and arrived late Saturday afternoon. Our sales rep. Joe Cantu immediately offered a test drive and following a short discussion, we left the dealer and said we would call back. After a long ride home, we decided to notify Joe that we wanted to purchase the car. On Monday we returned, and the car was clean and ready to go. Joe was very helpful and accommodating to us, as out of state buyers, and responsive to phone calls and emails. Great purchase. Thanks, Joe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Singnature Ford, Perry, MI

I am writing in response to the outstanding experience I encountered while purchasing my New Explorer, from Signature Ford, Perry, MI. Jennifer Findley and Cheryl were awesome and made this the easiest process for a new car ever. Their attention to detail is incredible. I shared my wish list with Cheryl, They sent pictures, and then met me at home. We have purchased several vehicles through Signature, both in Owasso and followed Cheryl to the Perry location, and the service is better with each encounter. Thanks Jennifer and Cheryl for an amazing customer experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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signature ford of perry

signature ford of Perry is a great place to by a car there not push at when it comes to the buying process i got the what i owed on my trade in payed off so i didn't have to worry about it an the truck i bought had great service papers so i knew it was taken care of my dealer Jennifer Findley was a great help in the hole process was really easy an the lone officer Angela DeGarmo work very hard to get my lone to go through an it all worked out great so i would come here for my next car or your first 3942 W. Lansing Rd. Perry mi 48872 or look them up at www.sigautogroup.com

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Comfortable feel

Before we even walked through the door, Jen met us with a friendly smile. She walked us through the car purchasing process and that day my daughter drove home her new car. Two months later she has been back to the dealership and has had many questions answered on the features of the car (which are too many to list). The after the sale dedication to the customer satisfaction is GREAT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Customer Service & Purchase Experience

We bought a used Escape from Signature Ford, Jennifer Findlay was our salesperson. It was a great experience. Jennifer went beyond our expectations for customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Two cars purchased from Signature Ford of Perry

This is the second car I purchased this year from this dealership and this is who I will go to in the future. The customer service is excellent and the follow-through is even better. This dealership actually cares about the individual's needs AND follow-throughs on all promises. LOVE THIS DEALERSHIP

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Signature Ford Perry

My wife and I have been a customer of Signature Ford for about 10 years now. They always give the best service and are always friendly. They take great care of our vehicles, a 2012 Escape and my new 2015 F250. Jennifer and Cheryl know how to keep customers and the people in the service department, especially Noah are great to work with. If you want a great car, great service and great people, go to Signature Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Top Quality Service

Remember when buying a car was an exciting experience? I had looked for a particular car for about 8 months as I had a specific year, model, color and very specific options that I required. I found the car at Signature on their website and I was fortunate to have Jennifer assist me. She was very pleasant and professional as we discussed my possible purchase. We came to agreeable terms and she prepped the car for me. When I arrived to pick up the car I felt like a kid again. The car was immaculate on the inside and glistening on the outside. Jennifer then spent time with me reviewing the technology features on the car. If you are looking for a particular vehicle and expect high quality service, then I would recommend that you seek out Jennifer Findley at Signature Ford in Perry, MI. She made my car buying experience memorable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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