Feldman Chevrolet of Lansing

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
268 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 5, 2020

    Feldman Chevrolet of Lansing is the only place I have my vehicles serviced. Their department is fully staffed with people who truly care that my car is... taken care of properly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thanks for your praise and kind comments about our team. We're glad we could help! If you have any further questions, please give us a call. We're... always happy to assist. Take care!

  • 5.0 out of 5
    February 22, 2020

    First time at your Lansing dealership and was helped out by Jake Bozzo and other associates. It was a two day process, but they were able to get my wife... into an Equinox and a Cruze for myself. Trust, Respect and a person's Word are hard to come by these days, especially when making big purchases, such as a vehicle, let along two of them, and I got that fro Jake Bozzo and the rest of your associates. My wife and I left very happy in our new cars and we will definitely recommend and return back to your dealership!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, we greatly appreciate your review and high star rating! Our sales team is dedicated to providing you with the best car buying experience, so... we are glad to hear you and your wife found that to be the case with Joe. Please do not hesitate to reach out to us if there is ever anything else we can do for you. Congratulations on your new cars, and safe travels!

  • December 7, 2016

    My first impression was everyone was very friendly and knowledgeable. Awesome!!!!!!! wonderful customer service, Mike and Jeff both took time to listen... to me. All in All they know what true customer serves means. They make you feel important I highly recommend this team.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 9, 2020

    In my car shopping journey I visited Feldman Chevrolet in Lansing. Though I did not find the vehicle I was looking for on that particular visit. I appreciated... how friendly the staff was at the used car department. The salesman Kevin Davis was not high pressure at all. He was more interested in finding me the vehicle which suited my needs and made me happy. I really appreciated that. And though I had not found the particular vehicle I liked. Kevin offered to keep his eyes open at all their locations, so that If a vehicle I might be interested in, came in he could let me know. . . I appreciated that too. Feldman Chevrolet of Lansing used cars were very good with their following up with me. Thank you so much.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, we greatly appreciate your review and high star rating! Our sales team is dedicated to providing you with the best car buying experience, so... we are glad to hear you found that to be the case during your visit. Please do not hesitate to reach out to us if there is ever anything else we can do for you. Have a fantastic day!

  • 5.0 out of 5
    February 8, 2020

    I found a very nice Chevy truck online and contacted the dealer. They responded very quickly and answered every question or concern I had. Made a 2.5 hr... drive from Ohio to Feldman and was beyond satisfied with the over all support and effort they put into their work there. I wasn't able to drive away with a truck yet but they sure do know how to make a customer happy and comfortable.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, we greatly appreciate your review and high star rating! Our sales team is dedicated to providing you with the best car buying experience, so... we are glad to hear you found that to be the case during your visit. Please do not hesitate to reach out to us if there is ever anything else we can do for you. Safe travels!

  • 3.0 out of 5
    January 23, 2020

    I had my breaks service at the dealership and they placed non-GM roters on my vehicle without telling me. They also replaced my windshield motor last year... and the motor went out again last week

    3.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we appreciate you taking the time to share your experience. It is our goal that every customer leaves satisfied with their service, so we are d...isappointed to hear that you did not. When you have an opportunity, please contact our General Manager, Joe Rodriguez, at 517-374-0900 so we can address your concerns. We hope to hear from you soon.

  • 3.0 out of 5
    January 14, 2020

    I bought my car here and had most of my oil changes done here but now u raised the price to $59.00 that's ridiculous I'll be shopping for another place... for my oil work Note I thought $40 to 45 I paid not but 2 months ago was reasonable

    5.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact our General Manager, Joe Rodriguez, at 517-374-0900 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • 5.0 out of 5
    December 4, 2019

    They did an awesome job helping me find the perfect truck I wanted. Great dealership with a great staff. I would highly recommend them for anyone looking... for a vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your recommendation means so much to us and we're so happy to have earned it. Thank you again for choosing Feldman Chevrolet of Lansing and we hope to... see you again. Take care!

  • 5.0 out of 5
    December 3, 2019

    I had the best experience buying a new car here. The employees where so nice and helpful made buying a new car so simple and easy. All my concerns were... met with great expectations. 10/10 would recommend.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    December 2, 2019

    Amazing service and wonderful employees very happy with my purchase. The sales reps helped me through the whole process and made my life a breeze in the... process

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello there, we appreciate you taking the time to leave us this feedback. We hope to see you soon!

View More Reviews