Red McCombs Hyundai Northwest

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
20 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 30, 2019

    I have bought two vehicles from Red Mcombs by the best car salesman Paul Flores. Hands down I would recommend his impeccable choice for your needs. ... I have never been more impressed with the service and attention provided by Paul. He's a natural at finding the perfect fit for you. And if that wasn't enough, he makes sure i tend to my vehicles services. I highly recommend a Hyundai from Red Mccombs Northwest from Paul Flores.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    February 20, 2019

    LEFT CAR IN SHOP FOR REPAIR. FRANCO CALLED AND TOLD US WHAT THE PROBLEM WAS. THEN CALLED AGAIN A WEEK LATER AND TOLD US AGAIN WHAT THE PROBLEM WAS. WE... ALREADY NOW !!!!!! YOU TOLD US THAT A WEEK AGO. NOW FIX IT !!!!!!! THREE WEEKS LATER AND ITS STILL THERE. NO COMMUNICATION. NO ANSWER. NO REPLY BACK. I WILL NEVER COME HERE AGAIN !!!!!! HORRIBLE PLACE !!!!!!

    1.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • October 26, 2018

    Eddie, the service manager has taken care of my 2015 Genesis since 2015. His attitude & curtesy is always positive. He always makes sure my Genesis is... completely serviced before I leave.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Rick! Thanks for the awesome 5-star review! Please let us know if there's anything we can help you with.

  • 4.0 out of 5
    September 13, 2018

    Had a disagreement over services requested and services approved, we did come to an amicable compromise. Vehicle works better than before and the technicians... are honest.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Derrick, thank you so much for your feedback! We're glad we were able to get your vehicle fixed and ready to go. Please let us know if there's anyt...hing we can improve or if there's anything else we can help you with.

  • 5.0 out of 5
    March 23, 2018

    Love my new Sonata. Chris Posada did an excellent job helping me find the perfect car. I will definitely be sending my granddaughter here to purchase... her first vehicle!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Christine for taking the time to review our sales professional, Chris Posada. We're so glad we could find the right vehicle for you. Let us ...know if there's anything else we can help you with.

  • 5.0 out of 5
    March 23, 2018

    Bought a 2017 Elantra Limited from Chris Posada. It was the fasted and best experience I have ever had buying a car. If you are looking to buy a new car... go to RedMcCombs Hyundai and ask for Chris!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much Karel for the great review! We're so glad we could help you find the right vehicle. Please let us know if there's anything else we c...an help you with.

  • 1.0 out of 5
    August 17, 2017

    If I could rate this place a negative 1,000 stars than I would. Please DO NOT come here for any services, unless you are looking to pay for damages to... your vehicle that you didn't make. I brought my vehicle to this location for services and ended up with a large scrape on the side of my car when it was returned to me. When I inquired about the scrape on the back of my vehicle with the manager and technician I was basically told that I had to pay for the scrape to be fixed because it wasn't their responsibility, after my vehicle was left on their premises for two days and I spent well over $650 at this dealership for a diagnostic test, tires and an oil change. Yeah REALLY! I hesitated to take my car here because of the previous bad reviews and because the other dealerships in the city wasn't able to work on my car until two weeks later. So PLEASE pay attention to the bad reviews because they are true. I wish I listened to the other unsatisfied customers that took their vehicle to this awful place and just waited two weeks to get my car in with another dealership in the city, don't make the same mistake that I did. Just moved to the city and my husband and I were looking for a honest place to take my vehicle for services and ended up having a bad customer experience at this location.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    April 3, 2016

    STAY AWAY FORM THIS LOCATION THEY WILL CHANGE OR ALTER DEAL DO NOT TUST MANAGER GO ANYWERE BUT HERE AND SAVE MONEY.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 11, 2015

    Service manager provides superb customer support! Repeat customer.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    December 11, 2015

    Service department is good. Friendly people good customer service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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