Reviews
Caitlin Bendick was extremely helpful.
Caitlin Bendick was extremely helpful. She made buying our car a breeze. We will be back.
Caitlin Bendick was extremely helpful.
Caitlin Bendick was extremely helpful. She made buying our car a breeze. We will be back.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your 5-star review, Karen! We're delighted Caitlyn provided you with all the support and insight you needed to make this transaction a breeze. Congrats on the new vehicle! We wish you all the best in your upcoming journeys, from everyone at Lia Hyundai.
Mr Michael Carpenter assisted me with the maintenance on
Mr Michael Carpenter assisted me with the maintenance on my Lia Hyundai Santa Fe Sport. He was professional, friendly, and gave me good advice on the care of my vehicle. He also kept me updated on the servicing of my vehicle. The service was excellent.
Mr Michael Carpenter assisted me with the maintenance on
Mr Michael Carpenter assisted me with the maintenance on my Lia Hyundai Santa Fe Sport. He was professional, friendly, and gave me good advice on the care of my vehicle. He also kept me updated on the servicing of my vehicle. The service was excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oscar, thank you for reporting on the exceptional work Michael has done for you. It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia Hyundai for the highest quality service.
Cassandra Storm is a great sale representative.
Cassandra Storm is a great sale representative. She helped with any questions we had and went above and beyond to get what we wanted for our new vehicle. Thank you Cassandra.
Cassandra Storm is a great sale representative.
Cassandra Storm is a great sale representative. She helped with any questions we had and went above and beyond to get what we wanted for our new vehicle. Thank you Cassandra.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joanne, Thank you for your positive review! We are so glad that Cassandra provided you with 5-star service. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!
Brought in my Elantra for a recall and left having to
Brought in my Elantra for a recall and left having to find a real mechanic. My car was worse-off for having been “serviced” at LIA Hyundai. Now the windshield wipers don’t work. Don’t go!!! Even if it is “free”- it’ll cost nonetheless.
Brought in my Elantra for a recall and left having to
Brought in my Elantra for a recall and left having to find a real mechanic. My car was worse-off for having been “serviced” at LIA Hyundai. Now the windshield wipers don’t work. Don’t go!!! Even if it is “free”- it’ll cost nonetheless.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience. If we could have more information, such as your name as it appears in our records, we would be more than happy to address and resolve your concerns. Please feel free to contact me directly so that I may have a better understanding of what happened. Thank you. Jen Severence Assistant Service Manager Lia Hyundai of Albany 518-458-2277 ext. 2509 jseverence@liacars.com
Salesperson Nick Szakolczay Knowledgeable, attentive,
Salesperson Nick Szakolczay Knowledgeable, attentive, professional, treated us like VIP customers. Took great care of us. Offered us a great deal, great financing. 100 percent gave us his all
Salesperson Nick Szakolczay Knowledgeable, attentive,
Salesperson Nick Szakolczay Knowledgeable, attentive, professional, treated us like VIP customers. Took great care of us. Offered us a great deal, great financing. 100 percent gave us his all
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cb, we're so happy Nick took the time to find exactly what you wished for. Congratulations on your awesome new car! We wish you many pleasant travels until our paths cross again.
My experience at Lia Hyundai in Albany NY was fantastic.
My experience at Lia Hyundai in Albany NY was fantastic. The staff were all great, especially my salesperson, Nicholas Szakolczay. He was super friendly, professional, and just made me feel great about my purchase of my very first EV!
My experience at Lia Hyundai in Albany NY was fantastic.
My experience at Lia Hyundai in Albany NY was fantastic. The staff were all great, especially my salesperson, Nicholas Szakolczay. He was super friendly, professional, and just made me feel great about my purchase of my very first EV!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Corey, we're honored to have been a part of this momentous occasion! Thank you for letting us know Nick was so helpful to you. Congrats on your new EV! Best wishes for pleasant journeys, from the entire team at Lia Hyundai.
Cassandra Storm at Lia was easy to work with, minimal
Cassandra Storm at Lia was easy to work with, minimal pressure and knowledgeable. I highly recommend her to anyone looking for a new car
Cassandra Storm at Lia was easy to work with, minimal
Cassandra Storm at Lia was easy to work with, minimal pressure and knowledgeable. I highly recommend her to anyone looking for a new car
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Robyn, thanks for taking a moment to give a shout out to Cassandra. She is an amazing person to work with and we're delighted you agree. If you should ever have any other automotive needs, the Lia Hyundai team would be happy to assist you again.
I found the car online and was then contacted by Karen
I found the car online and was then contacted by Karen Kingsley at Lia Hyundai of Albany. I was trading my car in, but I live 3 hours away. Karen was able get me a very fair trade in value without my having to bring my car in for evaluation. I took a series of photos of my car and emailed them. She made the whole process very easy and stress-free.
I found the car online and was then contacted by Karen
I found the car online and was then contacted by Karen Kingsley at Lia Hyundai of Albany. I was trading my car in, but I live 3 hours away. Karen was able get me a very fair trade in value without my having to bring my car in for evaluation. I took a series of photos of my car and emailed them. She made the whole process very easy and stress-free.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your 5-star review, Peter! We're delighted Karen provided you with all the support and insight you needed to make this transaction a breeze. Congrats on the new vehicle! We wish you all the best in your upcoming journeys, from everyone at Lia Hyundai.
49 minutes ago New I cannot say enough good things
49 minutes ago New I cannot say enough good things about Lia Hyundai, especially Cassandra and Anthony! Anthony remembered me from three years ago when we first leased through Lia and to be remembered is the ultimate sign of customer service! Cassandra was so friendly and pleasant to work with. She listened to exactly what I wanted, got me into the car for a test drive and then worked seamlessly with Anthony and the rest of the team to get the deal done within just a few hours! I truly feel that Lia Hyundai goes above and beyond for their customers and that’s what made us come back for the second time! We will forever be loyal customers of Lia!
49 minutes ago New I cannot say enough good things
49 minutes ago New I cannot say enough good things about Lia Hyundai, especially Cassandra and Anthony! Anthony remembered me from three years ago when we first leased through Lia and to be remembered is the ultimate sign of customer service! Cassandra was so friendly and pleasant to work with. She listened to exactly what I wanted, got me into the car for a test drive and then worked seamlessly with Anthony and the rest of the team to get the deal done within just a few hours! I truly feel that Lia Hyundai goes above and beyond for their customers and that’s what made us come back for the second time! We will forever be loyal customers of Lia!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your outstanding feedback. We're delighted Cassandra and Anthony both provided exceptional service at every step in the process. Congrats on your new car! We wish you all the best in your travels ahead, from everyone at Lia Hyundai.
I recently bought my very first car, and I couldn’t have
I recently bought my very first car, and I couldn’t have asked for a better experience! From start to finish, Michael Zandelli (Mike) was absolutely amazing. He was patient, and made sure I understood every step of the process. Buying your first car can be overwhelming, but Mike made it feel easy and exciting instead of stressful. He listened to what I was looking for, explained all my options clearly, and never once made me feel pressured. I truly appreciated how he took the time to answer all my questions and made sure I felt confident in my decision. Thanks to him, I drove away in a car I love — and with complete peace of mind. If you're a first-time buyer or just looking for honest, professional service, I highly recommend Lia Hyundai Albany and Michael Zandelli in particular. Thank you for helping me take this big step!
I recently bought my very first car, and I couldn’t have
I recently bought my very first car, and I couldn’t have asked for a better experience! From start to finish, Michael Zandelli (Mike) was absolutely amazing. He was patient, and made sure I understood every step of the process. Buying your first car can be overwhelming, but Mike made it feel easy and exciting instead of stressful. He listened to what I was looking for, explained all my options clearly, and never once made me feel pressured. I truly appreciated how he took the time to answer all my questions and made sure I felt confident in my decision. Thanks to him, I drove away in a car I love — and with complete peace of mind. If you're a first-time buyer or just looking for honest, professional service, I highly recommend Lia Hyundai Albany and Michael Zandelli in particular. Thank you for helping me take this big step!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jacqueline, we're thrilled you enjoyed a satisfying and smooth dealership experience with Mike! Thank you for taking a moment to share the highlights. We wish you all the best in your upcoming travels, from the entire team at Lia Hyundai.