Reviews
It was good up until we got the car just got it in Feb
It was good up until we got the car just got it in Feb and I already am getting a new engine
It was good up until we got the car just got it in Feb
It was good up until we got the car just got it in Feb and I already am getting a new engine
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Lia Hyundai of Albany continues to impress excellent
Lia Hyundai of Albany continues to impress excellent customer service and sales we have purchased all our vehicles there and recently worked with Karen Kingsley she provided excellent service and we were on the road in no time with our brand new Hyundai Elantra!! thank you Karen
Lia Hyundai of Albany continues to impress excellent
Lia Hyundai of Albany continues to impress excellent customer service and sales we have purchased all our vehicles there and recently worked with Karen Kingsley she provided excellent service and we were on the road in no time with our brand new Hyundai Elantra!! thank you Karen
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Elantra! We're thrilled you enjoyed a pleasant and supportive buying experience with Karen, and we appreciate your fantastic feedback. We wish many happy travels to you in your new ride, from all of us at Lia Hyundai.
I'm disappointed in such a big Corporation!
I'm disappointed in such a big Corporation!! Left me high and dry. 2025 santa fe sitting in my driveway, won't run!!!They bailed on me!!!
I'm disappointed in such a big Corporation!
I'm disappointed in such a big Corporation!! Left me high and dry. 2025 santa fe sitting in my driveway, won't run!!!They bailed on me!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
John King has a professional attitude and was very
John King has a professional attitude and was very helpful.He updated all my information and helped me get a discount on my service bill.
John King has a professional attitude and was very
John King has a professional attitude and was very helpful.He updated all my information and helped me get a discount on my service bill.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ron, nothing means more to us than your complete satisfaction, so we're happy John handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!
As expected, Lia of Albany continues to impress.
As expected, Lia of Albany continues to impress. Just in for a scheduled service, but John King and the rest of the crew were professional, efficient and super friendly. Even manage to say hi to my salesman Claudio. Lia for Life, indeed.
As expected, Lia of Albany continues to impress.
As expected, Lia of Albany continues to impress. Just in for a scheduled service, but John King and the rest of the crew were professional, efficient and super friendly. Even manage to say hi to my salesman Claudio. Lia for Life, indeed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased you had another great service experience with us, and that John made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!
Was there fur 2.
Was there fur 2. 1/2 hours for oil changes. Ridiculous. I was not happy makes me think of somewhere else to take my car Not good customer service. The girl that checked me in was ok. Looking forward to your response
Was there fur 2.
Was there fur 2. 1/2 hours for oil changes. Ridiculous. I was not happy makes me think of somewhere else to take my car Not good customer service. The girl that checked me in was ok. Looking forward to your response
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We're very sorry this visit did not meet your expectations. It is never our intention to waste any of your time. Please reach out to me when you have a moment so that I may address your concerns. I look forward to hearing from you. Seth Nicoli Service Manager Lia Hyundai Albany snicoli@liacars.com
I recently had a good experience at Lia Hyundai in
I recently had a good experience at Lia Hyundai in Albany. Michael Carpenter was very friendly, knowledgeable and attentive to me and the care of my vehicle.
I recently had a good experience at Lia Hyundai in
I recently had a good experience at Lia Hyundai in Albany. Michael Carpenter was very friendly, knowledgeable and attentive to me and the care of my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much, Bonnie! We're delighted the value of Michael's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!
For 5 years that I am going to Lia Albany,Michael
For 5 years that I am going to Lia Albany,Michael Carpenter has been helping me most of the time,He is thorough and pleasant.
For 5 years that I am going to Lia Albany,Michael
For 5 years that I am going to Lia Albany,Michael Carpenter has been helping me most of the time,He is thorough and pleasant.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rhea, we appreciate your 5 stars for Michael! Thank you for taking a moment to share the highlights of this service visit. We're happy to be your #1 choice for service.
Made the mistake of picking this dealership for
Made the mistake of picking this dealership for inspection of recall completed by reputable service company after failure due to recall.Almost 4 hours wait got car with grimy fingerprints and halfway home check engine light comes on. Upon check under hood tech failed to plug in alternator connection. Went to reputable mechanic to clear check light after I hooked plug into alternator. NO RECOMMENDATIONS FROM ME! Someone is woefully INCOMPETENT!
Made the mistake of picking this dealership for
Made the mistake of picking this dealership for inspection of recall completed by reputable service company after failure due to recall.Almost 4 hours wait got car with grimy fingerprints and halfway home check engine light comes on. Upon check under hood tech failed to plug in alternator connection. Went to reputable mechanic to clear check light after I hooked plug into alternator. NO RECOMMENDATIONS FROM ME! Someone is woefully INCOMPETENT!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to my attention. I'd certainly like to apologize to you and address this issue with the team but I don't have your name or vehicle info. Please get in touch with me when you have a moment. I would be more than happy to find out what happened and rectify the situation. Thanks again for your feedback. Seth Nicoli Service Manager Lia Hyundai Albany snicoli@liacars.com
I was shown a beautiful vehicle and when it wasn’t
I was shown a beautiful vehicle and when it wasn’t available nick took the time to find me a even better vehicle which I am extremely happy with every I asked was answered it was great process
I was shown a beautiful vehicle and when it wasn’t
I was shown a beautiful vehicle and when it wasn’t available nick took the time to find me a even better vehicle which I am extremely happy with every I asked was answered it was great process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for letting us know Nick provided you with an accommodating and informative dealership visit, Van! Please don't hesitate to get in touch if you should have any other needs or questions. We wish you many happy travels this holiday season!