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Metro Toyota

(2,152 reviews)
Visit Metro Toyota
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:00am–5:30pm
Tuesday 9:00am–6:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 10:00am–2:00pm 7:30am–2:00pm
Sunday Closed Closed
2019 state dealer award
View 15 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2013 state dealer award 2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (866) 568-6680 (866) 568-6680
Used (855) 551-6212 (855) 551-6212
Service (855) 590-2789 (855) 590-2789

Inventory

See all 269 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2023.
Metro Toyota in Kalamazoo, MI, is a leading dealership offering a wide selection of new and certified pre-owned Toyota vehicles, including cars, trucks (Tacoma, Tundra), SUVs (RAV4, Highlander, 4Runner), and hybrids. Their state-of-the-art service center provides comprehensive maintenance and repairs using genuine Toyota parts, with amenities like Wi-Fi and shuttle service. They prioritize customer satisfaction for a seamless car-buying experience and are actively involved in the Kalamazoo community.
There's More For Me At Metro Toyota

Service center

Phone number (855) 590-2789

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–8:00pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(2,152 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Metro Toyota from DealerRater.

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Chris was very easy to work with, not pushy or an overly the top sales tactic kind of guy. He seems very genuine and willing to take the time to get you into something you want and enjoy.

Chris was very easy to work with, not pushy or an overly the top sales tactic kind of guy. He seems very genuine and willing to take the time to get you into something you want and enjoy.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Chris was great he showed me and my wife several trucks. Chris answered all our questions

Chris was great he showed me and my wife several trucks. Chris answered all our questions

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Buying a car can usually be overwhelming, but Metro Toyota made it surprisingly easy. They gave me a very fair offer on my trade-in and worked with me to get a payment plan that fit my budget perfectly. A big shoutout to the team for their professional and transparent service. Highly recommended!

Buying a car can usually be overwhelming, but Metro Toyota made it surprisingly easy. They gave me a very fair offer on my trade-in and worked with me to get a payment plan that fit my budget perfectly. A big shoutout to the team for their professional and transparent service. Highly recommended!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I helped my Mom shop for a new SUV. We both were very very happy with Chris our salesperson. I only rated Metro 4/5 because I personally have a grudge against upselling. I don't remember the finance guy's name, and he was friendly and just doing his job, but I don't appreciate thinking I'm done making decisions and then having to decline ten more things at the end to get the deal done.

I helped my Mom shop for a new SUV. We both were very very happy with Chris our salesperson. I only rated Metro 4/5 because I personally have a grudge against upselling. I don't remember the finance guy's name, and he was friendly and just doing his job, but I don't appreciate thinking I'm done making decisions and then having to decline ten more things at the end to get the deal done.

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your feedback means a lot to us. Thank you for trusting us with your vehicle and for sharing your experience.

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AT 68 YEARS OLD I HAVE PURCHASED AND LEASED SEVERAL VEHICLES. I CAN HONESTLY SAY THAT THIS WAS BY FAR THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD. EVERYONE AT METRO WAS GREAT. PARTICULARLY CHRIS HAVLOCK WITH WHOM I DEALT WITH. HE WAS PREPARED, PERSONABLE, AND KNOWLEDGEABLE. WOULD HIGHLY RECOMMEND CHRIS AND METRO.

AT 68 YEARS OLD I HAVE PURCHASED AND LEASED SEVERAL VEHICLES. I CAN HONESTLY SAY THAT THIS WAS BY FAR THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD. EVERYONE AT METRO WAS GREAT. PARTICULARLY CHRIS HAVLOCK WITH WHOM I DEALT WITH. HE WAS PREPARED, PERSONABLE, AND KNOWLEDGEABLE. WOULD HIGHLY RECOMMEND CHRIS AND METRO.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback, Kevin! It was our pleasure assisting you, and we look forward to your next visit.

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It’s a really nice place, everyone their is very helpful and you can tell their passionate about what they do

It’s a really nice place, everyone their is very helpful and you can tell their passionate about what they do

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Chris was very attentive. His boss was fair with trade in value. Joe was fast and efficient with the closing.

Chris was very attentive. His boss was fair with trade in value. Joe was fast and efficient with the closing.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your support! Providing excellent service is our goal, and we're thrilled to hear our team delivered that for you.

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We saw a vehicle we liked on line. When we came out to look at it and test drive it we were not pressured to do anything right away. We were very pleased with our salesman Chris B.

We saw a vehicle we liked on line. When we came out to look at it and test drive it we were not pressured to do anything right away. We were very pleased with our salesman Chris B.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Larry - Your feedback means a lot to us. Thank you for trusting us with your vehicle shopping needs and for sharing your experience. We'll let Chris know of your kind words, too!

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Everyone was very friendly and helpful. Always greeted, always given a bottle of water. Recommend

Everyone was very friendly and helpful. Always greeted, always given a bottle of water. Recommend

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback, Linda! It was our pleasure assisting you, and we look forward to your next visit.

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They were all very friendly and helpful. Andy went out his way to get everything in place so I could drive off the lot in my new truck.

They were all very friendly and helpful. Andy went out his way to get everything in place so I could drive off the lot in my new truck.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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