Metro Toyota

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
584 lifetime reviews. Includes reviews from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 25, 2020

    My husband and I have worked with Ken for about 25 years. He has always been professional and if he did not have what we were looking for in stock, he... quickly located one for us. We LOVE our 2nd Toyota Sienna!!! Excellent choice for day to day use as well as long road trips. Thank you, Ken!

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  • 5.0 out of 5
    September 24, 2020

    This was not our first purchase from Ken. As always, Ken was great to work with and made the process of buying a Used Vehicle from Metro seamless. Thank... you!

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  • May 14, 2018

    Let me first say that I am out of State - Washington, DC. I found a Toyota Land Cruiser online having never heard of this car dealership. I was immediately... reached out to by Ken Karakula. Ken is very down to earth and super patient. He walked me through the out of state purchase process. Chris Wertanen the sales manager was also fantastic. There was 0 pressure - I told them I wanted the deal done fast and they got it done. They sell off relationships and it was a breath of fresh air to work with folks that truly care. I only wish they had a branch in DC that I could get the car serviced from. When my wife needs a new car, I will absolutely consider another car from Metro Toyota! Great job! Matt

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    Dealer Response

    Thank you for sharing your experience with Metro Toyota! We look forward to serving you for many years to come.

  • 5.0 out of 5
    September 24, 2020

    Although we already had financing, Ken did a great job helping us out. I came to test drive a car, purchased, and drove away fairly quickly

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  • 5.0 out of 5
    September 24, 2020

    Ken Karakulu was very professional and helpful. He answered all my questions and was very knowledgeable. He made sure that I had all I needed when it came... to the purchase of my vehicle.

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  • 4.0 out of 5
    September 22, 2020

    Ken was very mannered,chill and patiently willing to help. Also it was my first time buying a car from a dealership. Thank you for checking with me afterwards....

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  • 5.0 out of 5
    September 2, 2020

    I leased an XLE Premium RAV4 and the salesperson person was Dean Kepol whom I found the most proffisional and honest. I recommend him for anyone who is... planning to lease or finance.

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  • 5.0 out of 5
    September 1, 2020

    I worked with Adam after a referral from a close friend. Even though Adam is in new cars, he helped me find the perfect used Highlander. He's very kind... and extremely knowledgeable on the inter workings of the vehicles (very helpful). I hope I get the chance to refer someone to him in the near future.

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  • 5.0 out of 5
    August 3, 2020

    Ken K. gave us superb treatment in our recent car purchase. He was focused on our needs, very proactive about contacting us as soon as a potential vehicle... arrived on his lot. He gave us excellent advice and was warm and personable. We have already recommended him to others.

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  • 4.0 out of 5
    July 21, 2020

    We live in Grand Rapids and our 45 minute drive to Metro Toyota worth a lot because Ken served us very well. He was very nice, very patient, did not rush... us into buying our Camry. He had the worn out tires replaced with new ones while keeping the same price that we agreed at. Also found that the cargo net was missing when we checked the car at the dealer lot and he put a new one when the car delivered to our home in Grand Rapids. We are very satisfied with Ken's excellent service.

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