Nash Auto

BUYER BEWARE: We purchased a vehicle through Nash Auto in Costa Mesa. The Carfax appeared clean and they told us it was checked over. They also said there was a "protective film" and "anti theft tracking device" added to all of their vehicles so we weren't able to decline those charges, only get the cost down. Once we took it home and had it inspected twice, we found out it needs over $6k in major repairs. We also confirmed they lied about adding the "protective film" and "car tracking device" which neither are on the vehicle, confirmed by 2 mechanics (one at a certified VW dealership.) There is also a non VW panel inside the vehicle and we aren't sure if this was purchased at an auction due to this. When we called to ask, we were assured they do not buy auction or salvage vehicles, yet when my husband called a couple days later, he was told the GM was at an auction. Nash Auto said to bring it back to them to have their mechanic "fix it". That was a week ago, they won't answer our calls, or give us the mechanic's info. They are holding our vehicle hostage and running out the clock on the California mandatory 30 day warranty. Not only did they lie in the contract about adding features not even on the car, they won't give us a straight answer, give us any info on any mechanic, keep lying and saying their GM is out of the office, and still have our car without giving us any loaner.

I had an excellent experience at Nash Auto! The staff was incredibly professional, knowledgeable, and helpful throughout the entire process. They made everything easy and stress-free, ensuring I got exactly what I was looking for at a great price. I highly recommend Nash Auto to anyone in the market for a vehicle — top-notch service all around!

I would not recommend this place for purchasing an used car from them. I purchased my 2015 Lexus CT this past January 2025 and added mark up like paint protection, car alarm and car warranty. As of today March 2025 I still haven't received my car warranty I canceled. No response via email from staff (Shannon) . Just be wary buying from them!

Stay FAR Away from Nash Auto – Lying, Deception, and Legal Threats! If I could give negative stars, I would. Nash Auto is one of the most dishonest, deceptive, and unprofessional dealerships I’ve ever dealt with. If you value honesty, transparency, and ethical business practices, DO NOT buy a car here. 1. Multiple Lies and Gross Misrepresentation on My Sales Contract • I negotiated a price for my vehicle with Ashton Salah (salesman), but AFTER the deal was made, he slipped in thousands of dollars in extra charges for things I never agreed to. • They are trying to force me to pay for a “surface protection” plan and an “anti-theft device”—neither of which were discussed before I signed the contract. • Nash Auto also grossly underestimated my DMV registration fees and claimed they (Nash Auto) would cover the difference—only to later demand I pay it myself. 2. Hidden GPS Tracker and a Kill Switch in My Vehicle – Not Disclosed at Sale! This is where things get truly disturbing: • After purchasing my vehicle, I discovered an aftermarket GPS tracking device AND a remote kill switch that were not disclosed anywhere on my contract. • One of these devices is hardwired into my vehicle’s electrical system and has the ability to shut off my engine remotely. • California law requires full disclosure of any GPS or starter-interrupt devices at the time of sale, but Nash Auto conveniently “forgot” to mention this. 3. Lying to My Face and Threatening Me with Legal Action • When I brought these issues up, both Ashton Salah and Shannon Salah (sales manager) admitted that they failed to disclose these things to me, pointing blame on one another. Shannon even mentioned Ashton is “only 18” and since he’s so young he makes mistakes. • Instead of apologizing and fixing the problem, they turned around and THREATENED ME WITH LEGAL ACTION for daring to call them out! • JR (the general manager) refused to take responsibility and instead tried to bully me into signing away my rights, including my right to leave honest reviews like this one. 4. An Absolute Nightmare of a Dealership • They lie, manipulate, and deceive customers, then try to intimidate them into silence. • They hide fees, add-on charges, and even TRACKING DEVICES without disclosure. • They backtrack on verbal agreements and refuse to honor their word. • When caught, they threaten legal action rather than fixing their mistakes. Final Warning – AVOID NASH AUTO AT ALL COSTS! If you don’t want to deal with hidden fees, fraudulent sales contracts, undisclosed tracking devices, and threats of legal action just for asking for transparency, do yourself a favor and take your business elsewhere. There are plenty of reputable dealerships that don’t engage in these disgusting tactics. I plan to report Nash Auto, Ashton Salah, Shannon Salah, and JR to the California DMV, Bureau of Automotive Repair, and the Department of Consumer Affairs for their deceptive business practices. This place is a scam operation, and I will make sure everyone knows it.

Stay FAR Away from Nash Auto – Lying, Deception, and Legal Threats! If I could give negative stars, I would. Nash Auto is one of the most dishonest, deceptive, and unprofessional dealerships I’ve ever dealt with. If you value honesty, transparency, and ethical business practices, DO NOT buy a car here. 1. Multiple Lies and Gross Misrepresentation on My Sales Contract • I negotiated a price for my vehicle with Ashton Salah (salesman), but AFTER the deal was made, he slipped in thousands of dollars in extra charges for things I never agreed to. • They are trying to force me to pay for a “surface protection” plan and an “anti-theft device”—neither of which were discussed before I signed the contract. • Nash Auto also grossly underestimated my DMV registration fees and claimed they (Nash Auto) would cover the difference—only to later demand I pay it myself. 2. Hidden GPS Tracker and a Kill Switch in My Vehicle – Not Disclosed at Sale! This is where things get truly disturbing: • After purchasing my vehicle, I discovered an aftermarket GPS tracking device AND a remote kill switch that were not disclosed anywhere on my contract. • One of these devices is hardwired into my vehicle’s electrical system and has the ability to shut off my engine remotely. • California law requires full disclosure of any GPS or starter-interrupt devices at the time of sale, but Nash Auto conveniently “forgot” to mention this. 3. Lying to My Face and Threatening Me with Legal Action • When I brought these issues up, both Ashton Salah and Shannon Salah (sales manager) admitted that they failed to disclose these things to me, pointing blame on one another. Shannon even mentioned Ashton is “only 18” and since he’s so young he makes mistakes. • Instead of apologizing and fixing the problem, they turned around and THREATENED ME WITH LEGAL ACTION for daring to call them out! • JR (the general manager) refused to take responsibility and instead tried to bully me into signing away my rights, including my right to leave honest reviews like this one. 4. An Absolute Nightmare of a Dealership • They lie, manipulate, and deceive customers, then try to intimidate them into silence. • They hide fees, add-on charges, and even TRACKING DEVICES without disclosure. • They backtrack on verbal agreements and refuse to honor their word. • When caught, they threaten legal action rather than fixing their mistakes. Final Warning – AVOID NASH AUTO AT ALL COSTS! If you don’t want to deal with hidden fees, fraudulent sales contracts, undisclosed tracking devices, and threats of legal action just for asking for transparency, do yourself a favor and take your business elsewhere. There are plenty of reputable dealerships that don’t engage in these disgusting tactics. I plan to report Nash Auto, Ashton Salah, Shannon Salah, and JR to the California DMV, Bureau of Automotive Repair, and the Department of Consumer Affairs for their deceptive business practices. This place is a scam operation, and I will make sure everyone knows it.

My experience at Nash Auto was a memorable one. I came here to buy my daughter her first vehicle. I looked everywhere around the market contacted different dealerships. No one ever got back to me. The only dealership that got back to me was Nash Auto. JR was amazing. He went over financing demo the vehicle for us allowed us to take it for a test drive provided us a full detail car look like it was brand new. If you're looking for a vehicle and you want honest people looking further than Nash Auto .

Big thanks to Nash Auto!! I couldn’t believe their pricing, I thought it was too good to be true. Shannon helped me and she was really great and helpful. She’s been there 6 years so she knows her stuff. Highly recommend them and ask for her!

Thank you Shannon! We had a great time with you. I will be back for my next car :)

Ask for Lynn! She is an amazing at her job. She was so sweet through the whole process and got me the car I wanted with the best deal. Nash auto is really the best

I found Nash auto just browsing online and I’m so glad I did. I found exactly the Audi I have been searching for for weeks. Theirs was in excellent condition and now well… it’s mine! The staff and team was so helpful JR really made it worth my time he is the manager there and got me the deal of a lifetime. Thank you Nash auto!