Battle Creek Honda

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
42 lifetime reviews.
  • 1.0 out of 5
    March 10, 2020

    I had really bad experience in service.time management so poor never done on time .telling us 2 hrs taking whole day .its happened all the time it’s batter... to drive Kalamazoo.never come back

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    May 29, 2016

    Kevin is fantastic! He's been great to work with on our last two deals. The finance department is very efficient and easy to work with, as well.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 19, 2019

    We've been purchasing vehicles from BCH since we moved back to Michigan in 2002. We have always felt that the staff are honest and fair.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 20, 2016

    We drove over to Battle Creek Honda in 2010 to purchase a Fit that was not available locally. We drove back again in 2016 to buy our HR-V from them because... we were so pleased with our first experience. Both our sales representative, Kevin Bartlam, and the sales manager, Josh Alger, were open, helpful and knowledgeable in offering us an excellent price on the new car as well as an equitable trade-in offer for our old one. They are likely to see us once again in or around 2022!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much, we look forward to seeing you in the future, and are proud to have you in the Battle Creek Honda family!

  • 5.0 out of 5
    May 19, 2016

    George was a very good salesman. He listened to what I was looking for and at what price range. He gave me a few options. He did not use pressure for me... to decided but was truly interested in my thoughts and decision. Josh was also nice to work with in helping me get the car I wanted at the price I wanted. Thank you both George and Josh.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Frank, enjoy your Accord!

  • 5.0 out of 5
    May 13, 2016

    It was a good and easy experience working with Kevin.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Doug, we hope you enjoy your new car!

  • 5.0 out of 5
    May 12, 2016

    This was a service appt. to replace the airbag inflator. Car was ready much faster than we expected.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    May 12, 2016

    Great Job!! Thanks for always getting me in and doing such a wonderful job!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 8, 2016

    Quick and efficient service. Friendly and courteous employees.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 6, 2016

    My experience in purchasing my new CR-V was an awesome experience. We have never had a bad experience at Battle Creek Honda, but Chad Rose, our salesman... was exceptional. I am not usually involved in the process when we buy cars, but this time it was my preference and my decision. Chad was so helpful and kind. At no time did he pressure us, try to change my mind or seem indifferent. He listened to what I wanted and then produced my dream car. I love my new CR-V E-XL and Chad was a large part of that. He explained the new features and walked me through the new technology with patience. I would (and already have) recommend Chad and Battle Creek Honda to others. I look forward to bringing my car in for oil changes and service (as I have with my previous CR-v's) and will certainly continue to be a loyal Honda owner. Thanks, Chad Rose, it was a pleasure doing business with you!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Mary, glad you had a great experience! We love having you as part of the Battle Creek Honda family.

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