Reviews
Traded in car bought new car (for us)
Sales Consultant Brian Grasseschi was great to work with. Sales manager took the time to explain processes to us. We were happy with out visit to Sunshine Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Excellent
Excellent Service.and I refer their service when asked about where to get worked done. I go for service when I need service for my Tundra.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always 5 Star
Every time I go to Sunsgine Toyota I feel like I get the VIP treatment when I walk in the door, love how I am treated there and the service is stellar! Planning on continued business foray years the come...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service & tech help
All employees were professional & friendly. I got extra help using iPhone for outgoing calls from Janna, not related to the reason for service, of course. That was most helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tyler and Denny were excellent, made the process simple.
I knew what I wanted and this dealership had it exactly and even saved me money by shifting financing so I could get a larger rebate. I am so pleased and wish i’d Known about this dealership in years past.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Toyota again impressive on evey level
We have just completed the purchase of our 7th Toyota; Jim and the staff at Sunshine Toyota of Battle Creek made the experience even better than we expected. My wife and I were not sure whether to purchase new or used. Jim Froelich read the situation and made us comfortable during the entire process. We were informed and not pushed either way, he handled our indecision perfectly. We ended up purchasing new and learned that leasing was a solid option we had not considered. Thank you Jim and Sunshine Toyota for a Job well done. We are happy and proud of our new Toyota Rav4.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service
Randy was so helpful to me in my car search. He was with me from the beginning when I was shopping around through dealerships, all the way to when I narrowed down exactly what I wanted. There was never any pressure from him to make up my mind or to sway me towards something that I didn’t want. I asked him to walk the parking lot with me multiple times and his smile never faltered. I appreciate the great customer service I received, and really enjoyed working with Randy to find my next car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Scheduled Maintenance
Appointment was made to meet my needs. Drove in to garage area and checked in immediately, Service experience was friendly, quick and expertly done. As always, I was very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent and knowledgeable sales service
We work with Justin Etheridge very knowledgeable about the Toyota 4Runner. He wanted to make sure you got the vehicle that works best for you and your family. After sales service that he has provided is excellent. We are getting a clear coat protection being put on the 4Runner and I've been in contact with several times and he's answered everything question that I had about this product.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome experience
From the moment of initial contact via Cars.com, Krista was awesome. Her responses were timely and always very helpful and accommodating. She went above and beyond with her service. I would highly recommend both Sunshine Toyota as well as Krista. Everyone was always very helpful and friendly every time I walked through the door. Thank you to the entire team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car