Signature Dealer Group

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 4:00 PM
Service 8:00 AM - 3:30 PM

Signature Dealer Group Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 3:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2020

We have the largest selection of new and used cars in Southwest Michigan and a rapid response locater service for vehicl

...

es that are not in stock. We also have Non-commissioned Sales Consultants so we help you find the best vehicle with no agenda. Our dealership has won more local & national awards than any dealer in our area by providing truly exceptional customer service. Family owned for over 30 years, we employ over 45 people that are engaged and support our community.

"3-day Money Back Guarantee and 30-day exchange privilege on all Signature Select vehicles!"

Service

Tire Rotation

$18.95 and up*

Wheel Balance

$39.95 and up*

Oil, Filter Change

$29.95 and up*

Oil, Filter Change (Premium)

$49.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
346 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    January 3, 2020

    I have bought many cars at Signature over the years and they don't let you down. The staff is always friendly and the last purchase of my Highlander (I... love it) is my favorite. The entire purchase experience was great!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your loyalty over the years and for sharing your experiences.

  • 1.0 out of 5
    December 29, 2019

    Purchased a used jeep from this dealership. The whole process was difficult. Salesman also had no clue how state taxes actually worked. Never saw car... until it was delivered. I asked specifically if there was anything the pictures didn't show and asked for more pics. New pics were just as vague. Was told he didn't know what other pics to send and it was a great looking vehicle. After it was delivered there were numerous rust spots. The whole under carriage is full of rust. The under coating they added to cover it up was still wet. Black nasty stuff everywhere underneath. Mechanically the electronics a straight screwed. Constant ABS and stability issue lights. Electrical lights. 2 Weeks after delivery the thermostat housing was rusted through. All the doors sagged so bad I had to put washers under hinges just so the doors would shut without lifting them. The salesman just said "oh well" when I called about it. This place is crooked as it gets in the car industry. STAY AWAY or it's your own fault! I regret buying this jeep so much..... I'll never purchase from a dealership again. Loved my last jeep, this one is just a rusted xxx that these crooks bought at an auction and pushed on to the customer.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shocked is our position!! This vehicle was purchased 6 months ago and it was a 12 year old Jeep with 109,000 miles from Michigan at the time. We hav...e no record of rustproofing the vehicle as you mentioned in our history. Multiple pictures were sent and yes the vehicle did have some small surface rust and wear, but on a 12 year old vehicle from Michigan, we would consider it clean and in good condition. We also delivered the vehicle to Kentucky and you had the option to turn it down. We would have turned around and brought it back. It is not like we had you drove here under false pretenses. We do not want any customer to feel they are cornered into buying something they don't want, and to be reviewed 6 months later because of problems on a 12 year old vehicle is simply not an accurate assessment of the deal. We are sorry to hear of the concerns you have had, but most 12 year old vehicles in excess of 100,000 miles will experience some problems from time to time. It is simply not fair to characterize us in this manner. Our 30 year reputation in a small town speaks to the reality of how we do business.

  • January 3, 2020

    Nothing but good things to say. I was looking for a used car but ended up buying a new one. Carl showed me everything that might fit my budget and I chose... a Santa Fe. Thank you for such a great deal!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your business and comments regarding your experience!

  • 2.0 out of 5
    March 8, 2019

    Took my hyundai sonata in for recall work on Feb 25th and instructed service to call when work was done. Never got a call, so i called on Mar 5th and found... out it was done. Picked up the car on the 6th. Got home and saw scratches on front bumper. Looks like they hit something, or someone hit the car at dealership. Went back on the 7th and was told nothing they could do, they are not responsible for cars in there lot. Come to find out, my car was finished on Feb 26th one day after i dropped it off. If i would have been called i would have picked the car up that day, and it wouldnt have got scratched up, unless it was done by someone while it was in being serviced. We have bought 3 cars in the last year from signature, 2 paid in full with cash. Sales department was excellent and will continue to deal with them, but not to sure about service dept.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 24, 2018

    I bought my car from Barbara Madison who used to work there she was great at sales there. That is how I met Mark McAfee. I love his service attitude.... He always does a great job for me & always ask for him when my car needs service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 13, 2018

    I walked into Signature sure that I would not qualify for a used vehicle. I had no car of my own, but TJ picked me up at my house and took me to look at... the cars. He and Willie worked with me and actually got me financed for a new car! They were both great to work with and took the time to explain everything to me. I would recommend both of these fine gentlemen if you're looking to get into a vehicle. I drove away a very happy customer! This was a true blessing for me!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 27, 2018

    Great job, TJ and Teresa.They worked very hard to help us get into our Rav 4. We are very pleased to have came back to Signature.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your comments and return business!

  • 5.0 out of 5
    November 13, 2018

    Signature makes our car buying experience a pleasure, and it was great working with TJ who answered all our questions and more. He helped us find the perfect... car and was patient as we made our choice. We are very happy with the courtesy and customer service at Signature, and plan on doing business there for many years to come.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your business and great comments. Congratulations on your new vehicle!

  • 5.0 out of 5
    October 27, 2018

    Probably the best car buying experience I have had in the last 50 years of buying cars. TJ and his comrades went out of their way to make this seamless... and friendly. Even picked me up at my residence so I wouldn't have to leave a car there and come back later. Recommend this dealer group to everyone!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thanks for your business and remarkable comments. TJ and the rest of our staff work hard to exceed expectations. We appreciate you sharing!

  • 5.0 out of 5
    October 19, 2018

    Bill Crowder and TJ Meister made my purchase very easy. I was very nervous about making the right decision with a new car purchase. They eased my anxiety... with endless informatuon and several options. They were professional without pushing me in any direction for their gain. I feel that they wanted to assist me in finding a solutuon to my problem even if it didn't mean buying from them. This sincerety led me to make my 1st toyota purchase. I am looking forward to enjoying my highlander and dealing with professionalism in all my maintenance needs.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your comments and business. You will truly enjoy your new Highlander!

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