Reviews
Took my truck in for service need a new window switch on
Took my truck in for service need a new window switch on the drive side door My warranty company. Paid $40 buck for part the dealer Charge me $60 for the park.220 labor they told my Warranty company labor was 237 a hr they charged me 220 to put in and the the did the Review camera.warranty paid 258.00 for part they charged me 312 for part labor 440 to put in plus oil change and tires Rotated ok told bill 1325.00 warranty company paid 559.00 i had to pay 759.00 ok do when i call i talk to a guy named bill says he's own talked to him Thursday i ask him the labor rate is he say 187.00 a hr ok so they told my warranty company 237 a hr then i ask him y was i charged 220 a her i was told thats a Discount rate. By service advisor. He say send me everything u have and ill look it it in morning and he will call me back on Friday ok today is Saturday still not 1 call back i have texts to back up
Took my truck in for service need a new window switch on
Took my truck in for service need a new window switch on the drive side door My warranty company. Paid $40 buck for part the dealer Charge me $60 for the park.220 labor they told my Warranty company labor was 237 a hr they charged me 220 to put in and the the did the Review camera.warranty paid 258.00 for part they charged me 312 for part labor 440 to put in plus oil change and tires Rotated ok told bill 1325.00 warranty company paid 559.00 i had to pay 759.00 ok do when i call i talk to a guy named bill says he's own talked to him Thursday i ask him the labor rate is he say 187.00 a hr ok so they told my warranty company 237 a hr then i ask him y was i charged 220 a her i was told thats a Discount rate. By service advisor. He say send me everything u have and ill look it it in morning and he will call me back on Friday ok today is Saturday still not 1 call back i have texts to back up
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with us, Richie. We understand your concerns about the service charges related to your truck, including the discrepancies in labor rates and communication issues. Your feedback is important, and we strive for transparency in all transactions at Gold Coast Cadillac. Please reach out to us directly so we can discuss your situation thoroughly. We appreciate your patience. Sincerely, The Gold Coast Cadillac Team
Our salesman Ryan was top notch!
Our salesman Ryan was top notch! Very knowledgeable about the vehicle we purchased and offered to answer any and all questions we had with no high pressure sales techniques. He made the purchase process very pleasant and the dealership itself was clean and inviting with all staff being accommodating to the needs of the customer. It’s very evident as to why they received multiple dealer of the year awards. Well deserved!
Our salesman Ryan was top notch!
Our salesman Ryan was top notch! Very knowledgeable about the vehicle we purchased and offered to answer any and all questions we had with no high pressure sales techniques. He made the purchase process very pleasant and the dealership itself was clean and inviting with all staff being accommodating to the needs of the customer. It’s very evident as to why they received multiple dealer of the year awards. Well deserved!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We truly appreciate your kind words about Ryan and are thrilled to hear that he made your purchasing experience at Gold Coast Cadillac so enjoyable. Our team strives to provide a welcoming and accommodating atmosphere, and it's rewarding to know that you had a positive experience. We look forward to serving you again in the future—enjoy your new vehicle! Sincerely, The Gold Coast Cadillac Team
Professional, knowledgeable and friendly staff.
Professional, knowledgeable and friendly staff. Ease of returning a leased vehicle and going into a new lease.
Professional, knowledgeable and friendly staff.
Professional, knowledgeable and friendly staff. Ease of returning a leased vehicle and going into a new lease.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you found our staff at Gold Coast Cadillac to be professional, knowledgeable, and friendly. It's great to know that the process of returning your leased vehicle and transitioning into a new lease was seamless. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Gold Coast Cadillac Team
A great experience as always from Goldcoast , The entire
A great experience as always from Goldcoast , The entire process was enjoyable ! Our Sales Associate Michael Attardi did a great job with all aspects from the trade to the sale.Highly recommend this dealership, Bill Camastro ( Dealer /Partner ) Has created a well oiled machine !! when you leave the dealership you actually feel like you made new friends !!
A great experience as always from Goldcoast , The entire
A great experience as always from Goldcoast , The entire process was enjoyable ! Our Sales Associate Michael Attardi did a great job with all aspects from the trade to the sale.Highly recommend this dealership, Bill Camastro ( Dealer /Partner ) Has created a well oiled machine !! when you leave the dealership you actually feel like you made new friends !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Gold Coast Cadillac. It’s fantastic to know that Michael Attardi provided exceptional service during your process, and that you felt welcomed and valued. We’re proud of our team’s dedication to creating a friendly environment. We appreciate your recommendation and look forward to welcoming you back as part of our Gold Coast Cadillac family! Sincerely, The Gold Coast Cadillac Team
All was Great.
All was Great. Customer service was fast and easy. The service that was completed was done in a timely manner
All was Great.
All was Great. Customer service was fast and easy. The service that was completed was done in a timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review, Thomas! We're thrilled to hear that your experience with Gold Coast Cadillac was great and that our customer service met your expectations. Timeliness is important to us, and we're glad that the service was completed efficiently. We look forward to assisting you again in the future! Sincerely, The Gold Coast Cadillac Team
Always kept me informed about what was going on with my
Always kept me informed about what was going on with my service on my car
Always kept me informed about what was going on with my
Always kept me informed about what was going on with my service on my car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you appreciated the communication during your service at Gold Coast Cadillac. Keeping our customers informed is important to us, and we're glad that we could meet your expectations. We look forward to assisting you again in the future! Sincerely, The Gold Coast Cadillac Team
I had a fantastic experience at Gold Coast Cadillac!
I had a fantastic experience at Gold Coast Cadillac! Dave Mandra was my sales representative, and it was truly a pleasure working with him. His professionalism, friendliness, and knowledge were above and beyond. He made the entire process smooth and enjoyable. Highly recommend both the dealership and Dave if you’re looking for a great car-buying experience!
I had a fantastic experience at Gold Coast Cadillac!
I had a fantastic experience at Gold Coast Cadillac! Dave Mandra was my sales representative, and it was truly a pleasure working with him. His professionalism, friendliness, and knowledge were above and beyond. He made the entire process smooth and enjoyable. Highly recommend both the dealership and Dave if you’re looking for a great car-buying experience!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your fantastic review! We're thrilled to hear about your wonderful experience at Gold Coast Cadillac with Dave. His professionalism and knowledge certainly shine, and we're glad he made your car-buying journey smooth and enjoyable. We appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, The Gold Coast Cadillac Team
Your staff - ALL of them - treat us customers like
Your staff - ALL of them - treat us customers like family. It doesn’t get any better than that. Thank you..
Your staff - ALL of them - treat us customers like
Your staff - ALL of them - treat us customers like family. It doesn’t get any better than that. Thank you..
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Lizzie! We’re thrilled to hear that our team at Gold Coast Cadillac made you feel like family. We truly appreciate your support and look forward to welcoming you back again! Sincerely, The Gold Coast Cadillac Team
Ryan Hills and Gold Coast Cadillac provided a superlative
Ryan Hills and Gold Coast Cadillac provided a superlative car buying experience! Beautiful dealership and best Cadillac selection I have ever seen! Worth the drive from Delaware!!!
Ryan Hills and Gold Coast Cadillac provided a superlative
Ryan Hills and Gold Coast Cadillac provided a superlative car buying experience! Beautiful dealership and best Cadillac selection I have ever seen! Worth the drive from Delaware!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We're thrilled to hear that you had a superlative car buying experience with Ryan at Gold Coast Cadillac. It's great to know you appreciated our beautiful dealership and extensive Cadillac selection. We appreciate you making the drive from Delaware and look forward to assisting you again in the future! Safe travels! Sincerely, The Gold Coast Cadillac Team
Very cordial and professional visit to service my car.
Very cordial and professional visit to service my car. I will be back the next time I need service
Very cordial and professional visit to service my car.
Very cordial and professional visit to service my car. I will be back the next time I need service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're delighted to hear that you had a cordial and professional experience at Gold Coast Cadillac. We truly appreciate your trust in us and look forward to assisting you the next time you need service. Safe travels! Sincerely, The Gold Coast Cadillac Team