Reviews
We purchased a 2010 Honda Accord from H & R Auto on July 11, 2026. The CARFAX provided by the dealership listed no structural damage issues reported. However, an Experian AutoCheck report we later obtained identified severe structural damage and an auction announcement dated April 21, 2026—nearly three months before our purchase. We contacted H & R Auto, provided both reports, and formally requested a buyback based on this significant discrepancy. As of this review, we have not received a response to that request. This information raises serious concerns about the vehicle’s condition and value. The lack of communication has made an already troubling situation more frustrating. We expected a prompt explanation and a meaningful effort to resolve our concerns. Based on our experience, I encourage prospective buyers to obtain independent vehicle history reports and a professional inspection before purchasing. We remain willing to resolve this matter and will update this review if the dealership responds.
We purchased a 2010 Honda Accord from H & R Auto on July 11, 2026. The CARFAX provided by the dealership listed no structural damage issues reported. However, an Experian AutoCheck report we later obtained identified severe structural damage and an auction announcement dated April 21, 2026—nearly three months before our purchase. We contacted H & R Auto, provided both reports, and formally requested a buyback based on this significant discrepancy. As of this review, we have not received a response to that request. This information raises serious concerns about the vehicle’s condition and value. The lack of communication has made an already troubling situation more frustrating. We expected a prompt explanation and a meaningful effort to resolve our concerns. Based on our experience, I encourage prospective buyers to obtain independent vehicle history reports and a professional inspection before purchasing. We remain willing to resolve this matter and will update this review if the dealership responds.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I have been looking for while now only dealer I could find with Lowest fee online and posted. thanks
I have been looking for while now only dealer I could find with Lowest fee online and posted. thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I met with Francisco for a minivan. He was super helpful. They put me on a test drive and told me see you in an hour. I felt very comfortable and they offered me free Warranty with my car. Thank you, H&R.
I met with Francisco for a minivan. He was super helpful. They put me on a test drive and told me see you in an hour. I felt very comfortable and they offered me free Warranty with my car. Thank you, H&R.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Only dealership I could find everything posted online with no surprises. Email them got back to me with more information and linked to more pictures and highly recommend
Only dealership I could find everything posted online with no surprises. Email them got back to me with more information and linked to more pictures and highly recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I have asked if they have transport to Las Vegas availability and how much it would cost?. They dont bother to respond.
I have asked if they have transport to Las Vegas availability and how much it would cost?. They dont bother to respond.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great customer service! They really take their time to explain everything and make you feel confident in your decision.
Great customer service! They really take their time to explain everything and make you feel confident in your decision.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Went to multiple dealerships in the Arlington area. This was by far the best. Honest people and low fees compared to anyone else the area. I would highly recommend for anyone looking for a good daily car
Went to multiple dealerships in the Arlington area. This was by far the best. Honest people and low fees compared to anyone else the area. I would highly recommend for anyone looking for a good daily car
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No response at all on the truck I was interested in purchasing. I hope they were just busy.
No response at all on the truck I was interested in purchasing. I hope they were just busy.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
⭐️⭐️⭐️⭐️⭐️ Great experience at H&R auto. The staff was professional, helpful, and made the process quick and easy. I’m very happy with my car and would definitely recommend this dealership.
⭐️⭐️⭐️⭐️⭐️ Great experience at H&R auto. The staff was professional, helpful, and made the process quick and easy. I’m very happy with my car and would definitely recommend this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
★☆☆☆☆ DO NOT BUY FROM H&R AUTO – SHADY, DECEITFUL, AND UNETHICAL BUSINESS! I’m writing this as a serious warning to anyone thinking of buying a vehicle from H&R Auto. My experience was not only frustrating,it was outright disgraceful and dishonest. I purchased a Kia Optima from this dealership and paid all cash. Just three weeks after the purchase, the car began jerking and completely shut down on the highway, putting me in danger. I had to tow it off the road, only to have more problems appear shortly after, a blinking engine light, signaling serious internal issues – all in the space of 4months in 2025. When I returned the car to the dealership and demanded answers, I was chased out of the dealership and embarrassed publicly. Not only did the chief salesman, Oscar refuse to help, they treated me like I did not matter. No support. No accountability. Zero professionalism! I later took the car to a kia dealership who informed me that the dealership was aware of these problems before selling the car, they simply chose not to disclose it. They handed me a broken vehicle, and conveniently left those issues out of the paperwork. That’s not just shady, it is blatant fraud!!! Oscar, one of the people I dealt with, was incredibly deceitful and manipulative throughout the process. He sold the car with a smile, but the moment things went wrong, he disappeared. Smooth talker at first, but don’t be fooled. H&R Auto is everything that gives used car dealerships a bad name: dishonest, predatory, and willing to sell dangerous, defective cars to innocent buyers. Avoid them like the plague. If you value your money, safety, and peace of mind, do NOT trust this dealership.
★☆☆☆☆ DO NOT BUY FROM H&R AUTO – SHADY, DECEITFUL, AND UNETHICAL BUSINESS! I’m writing this as a serious warning to anyone thinking of buying a vehicle from H&R Auto. My experience was not only frustrating,it was outright disgraceful and dishonest. I purchased a Kia Optima from this dealership and paid all cash. Just three weeks after the purchase, the car began jerking and completely shut down on the highway, putting me in danger. I had to tow it off the road, only to have more problems appear shortly after, a blinking engine light, signaling serious internal issues – all in the space of 4months in 2025. When I returned the car to the dealership and demanded answers, I was chased out of the dealership and embarrassed publicly. Not only did the chief salesman, Oscar refuse to help, they treated me like I did not matter. No support. No accountability. Zero professionalism! I later took the car to a kia dealership who informed me that the dealership was aware of these problems before selling the car, they simply chose not to disclose it. They handed me a broken vehicle, and conveniently left those issues out of the paperwork. That’s not just shady, it is blatant fraud!!! Oscar, one of the people I dealt with, was incredibly deceitful and manipulative throughout the process. He sold the car with a smile, but the moment things went wrong, he disappeared. Smooth talker at first, but don’t be fooled. H&R Auto is everything that gives used car dealerships a bad name: dishonest, predatory, and willing to sell dangerous, defective cars to innocent buyers. Avoid them like the plague. If you value your money, safety, and peace of mind, do NOT trust this dealership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase