Reviews
Oscar tried very hard to meet my needs, even trying to
Oscar tried very hard to meet my needs, even trying to get me into an alternative vehicle, but ultimately they were unable to meet my needs.
Oscar tried very hard to meet my needs, even trying to
Oscar tried very hard to meet my needs, even trying to get me into an alternative vehicle, but ultimately they were unable to meet my needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I recently purchased a Hyundai Sonata H&R AUTO and I
I recently purchased a Hyundai Sonata H&R AUTO and I couldn't be happier with the experience. From the moment I walked into the dealership, I was greeted with a warm smile and a helpful attitude. My sales representative Oscar was absolutely outstanding! He was knowledgeable, patient, and went above and beyond to ensure I found the perfect vehicle to meet my needs. He took the time to understand my preferences and budget, and provided me with a variety of options to consider. His expertise and guidance made the entire car-buying process stress-free and enjoyable. I highly recommend H&R Auto and Oscar to anyone in the market. Their commitment to customer satisfaction is evident in every interaction. Thank you for providing such a wonderful experience! It was the best car buying experience of my life!
I recently purchased a Hyundai Sonata H&R AUTO and I
I recently purchased a Hyundai Sonata H&R AUTO and I couldn't be happier with the experience. From the moment I walked into the dealership, I was greeted with a warm smile and a helpful attitude. My sales representative Oscar was absolutely outstanding! He was knowledgeable, patient, and went above and beyond to ensure I found the perfect vehicle to meet my needs. He took the time to understand my preferences and budget, and provided me with a variety of options to consider. His expertise and guidance made the entire car-buying process stress-free and enjoyable. I highly recommend H&R Auto and Oscar to anyone in the market. Their commitment to customer satisfaction is evident in every interaction. Thank you for providing such a wonderful experience! It was the best car buying experience of my life!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
1st Dealer I find with all info online and low fee.
1st Dealer I find with all info online and low fee. They drop my car to my house with no extra fee. Thank you
1st Dealer I find with all info online and low fee.
1st Dealer I find with all info online and low fee. They drop my car to my house with no extra fee. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Horrible dealership.
Horrible dealership. Sell junk cars and then turn around and tell customers that they should have just bought a new car if they wanted a car without major problems..... Beyond dumb but says a lot about them as a dealership
Horrible dealership.
Horrible dealership. Sell junk cars and then turn around and tell customers that they should have just bought a new car if they wanted a car without major problems..... Beyond dumb but says a lot about them as a dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
This dealer is fantastic!
This dealer is fantastic!!! Best prices and lowest fees in all of Virginia, DC and Maryland !!! Ask for Yasser he will go above and beyond to help you! He's been the best with me and will definitely help you find a car!
This dealer is fantastic!
This dealer is fantastic!!! Best prices and lowest fees in all of Virginia, DC and Maryland !!! Ask for Yasser he will go above and beyond to help you! He's been the best with me and will definitely help you find a car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a Suzuki SX4 last month and picked it up a
I purchased a Suzuki SX4 last month and picked it up a couple of weeks ago. I'm went from Buffalo to VA for this vehicle. I have been noticing some weird noises while driving. Things you won't notice during a few minutes of test driving. The tire pressure light stated coming on and now the check engine light is on. There is no way this vehicle will pass inspection. They are doing stuff to make the trouble lights go off in order to sell a vehicle. The love of money is the root of all kinds of evil. Of course I called them and left a message for Oscar or the manager because they are the ones I dealt with. I would be surprised if they call back. They know they are selling junk and with no conscious.
I purchased a Suzuki SX4 last month and picked it up a
I purchased a Suzuki SX4 last month and picked it up a couple of weeks ago. I'm went from Buffalo to VA for this vehicle. I have been noticing some weird noises while driving. Things you won't notice during a few minutes of test driving. The tire pressure light stated coming on and now the check engine light is on. There is no way this vehicle will pass inspection. They are doing stuff to make the trouble lights go off in order to sell a vehicle. The love of money is the root of all kinds of evil. Of course I called them and left a message for Oscar or the manager because they are the ones I dealt with. I would be surprised if they call back. They know they are selling junk and with no conscious.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
This is 2008 Suzuki with over 100K miles, you have had this car for a week now. Please put some air on the tires and move on. Life is too short. Next time you can buy newer car I hope. Thank you
I am just informed that both Catalytic Converter is not functional. You guys knew this. You are dishonest people doing anything for a buck. I have purchased a used vehicle before and it was a good one and it had over 100k miles. This one is junk and you knew it.
Hello, we just got a car from H and R Auto, Mr.
Hello, we just got a car from H and R Auto, Mr.Rod and Yasser Azizi were very very professional and super nice. It was a pleausre experience and those guys really know their job. If anyone is looking for a car you guys definitely should visit H and R Auto, best cars and best prices. Thank you very much Mr.ROD and Yasser.
Hello, we just got a car from H and R Auto, Mr.
Hello, we just got a car from H and R Auto, Mr.Rod and Yasser Azizi were very very professional and super nice. It was a pleausre experience and those guys really know their job. If anyone is looking for a car you guys definitely should visit H and R Auto, best cars and best prices. Thank you very much Mr.ROD and Yasser.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I made contact with sales person Yasser, and had
I made contact with sales person Yasser, and had interaction with Oscar in his absence. The 2013 Ford Explorer was represented properly, bought site unseen, by looking at pictures and Facetime call. Vehicle came Va inspected, was super clean upon delivery, no issues whatsoever. Highly recommend the dealership as they seem like nice guys, reputable and delivered what they promised.
I made contact with sales person Yasser, and had
I made contact with sales person Yasser, and had interaction with Oscar in his absence. The 2013 Ford Explorer was represented properly, bought site unseen, by looking at pictures and Facetime call. Vehicle came Va inspected, was super clean upon delivery, no issues whatsoever. Highly recommend the dealership as they seem like nice guys, reputable and delivered what they promised.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Go to a Real Dealership, not a small used car shop
I’m writing this review to help others from making the same mistake as I did. I’ve been buying used cars from various dealerships in VA and MD for over 25 years; the key word here is “dealerships” not a small used car shop. I spoke with several of the employees and the owner and I thought they were an honorable bunch; I was WRONG. I purchased a 2012 Kia Sorento from H & R Auto at the end of May 2023 and 35 days later, with only an additional 610 miles on the car, the car throws an engine rod and stranded me in Bentleyville, PA. I called H&R multiple times with only one returned call. It was self-evident that they were not interested in helping me or providing compensation for the purchase. When the sales contract says ‘No Warranty’ they mean it! In addition to ‘No Warranty’, they’re also not concerned with customer service. Although KIA helped rebuild the engine, what would have happened had KIA not assisted in this expensive repair? Don’t be lured in to a used car shop that offers good prices but don’t have professional car mechanics on hand to check the car and do not give some kind of basic warranty. They were less than responsive!
Go to a Real Dealership, not a small used car shop
I’m writing this review to help others from making the same mistake as I did. I’ve been buying used cars from various dealerships in VA and MD for over 25 years; the key word here is “dealerships” not a small used car shop. I spoke with several of the employees and the owner and I thought they were an honorable bunch; I was WRONG. I purchased a 2012 Kia Sorento from H & R Auto at the end of May 2023 and 35 days later, with only an additional 610 miles on the car, the car throws an engine rod and stranded me in Bentleyville, PA. I called H&R multiple times with only one returned call. It was self-evident that they were not interested in helping me or providing compensation for the purchase. When the sales contract says ‘No Warranty’ they mean it! In addition to ‘No Warranty’, they’re also not concerned with customer service. Although KIA helped rebuild the engine, what would have happened had KIA not assisted in this expensive repair? Don’t be lured in to a used car shop that offers good prices but don’t have professional car mechanics on hand to check the car and do not give some kind of basic warranty. They were less than responsive!
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy Customer
We drove over 2 hours for A Mazda CX 5. Car was exactly as they said it was. The owner was super and helpful and fulfilled all his promises to us about the car. Car was found to have a strut problem later. Called them and they shipped us 2 new struts to be installed by a local mechanic. The salesmen explained everything and also was helpful. I would buy again and drive over 2 hours one way again.
Happy Customer
We drove over 2 hours for A Mazda CX 5. Car was exactly as they said it was. The owner was super and helpful and fulfilled all his promises to us about the car. Car was found to have a strut problem later. Called them and they shipped us 2 new struts to be installed by a local mechanic. The salesmen explained everything and also was helpful. I would buy again and drive over 2 hours one way again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase