Reviews
Write a reviewA CLASS ACT
I had an unbelievable experience dealing with Jonathan Motorcars! I NEVER write reviews but in this case I am most definitely. I am from Indiana and I was shopping for a specific vehicle (Mercedes E400) in which I searched nationwide for a couple of weeks. I found a used car at Jonathan and called cold to ask questions. Doing this a few times over the last week I found young inexperienced salespeople who were just interested in selling a car and not educated on walking you through what you were looking at until I met Josh. Josh was amazing from start to finish and took time to answer all of my questions, take video, pictures, did a walkthrough of little scratches, send reports, etc. Honestly, dealing just over the phone is kind of scary not knowing the car itself as you cant drive it, you just look and take the salesman's word. Josh was that guy! Not only did I get a great deal, he also helped arrange transport, detailed my car, gave me a limited warranty and filled it up with gas! I must have called and texted him 10 times where he always took the time to answer all of my questions. Again this dealership went above and beyond to insure my satisfaction and even checked with me to insure the car was delivered safely without issues. I cant thank them enough for going that extra mile to make my car buying experience very rewarding.
A CLASS ACT
I had an unbelievable experience dealing with Jonathan Motorcars! I NEVER write reviews but in this case I am most definitely. I am from Indiana and I was shopping for a specific vehicle (Mercedes E400) in which I searched nationwide for a couple of weeks. I found a used car at Jonathan and called cold to ask questions. Doing this a few times over the last week I found young inexperienced salespeople who were just interested in selling a car and not educated on walking you through what you were looking at until I met Josh. Josh was amazing from start to finish and took time to answer all of my questions, take video, pictures, did a walkthrough of little scratches, send reports, etc. Honestly, dealing just over the phone is kind of scary not knowing the car itself as you cant drive it, you just look and take the salesman's word. Josh was that guy! Not only did I get a great deal, he also helped arrange transport, detailed my car, gave me a limited warranty and filled it up with gas! I must have called and texted him 10 times where he always took the time to answer all of my questions. Again this dealership went above and beyond to insure my satisfaction and even checked with me to insure the car was delivered safely without issues. I cant thank them enough for going that extra mile to make my car buying experience very rewarding.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Check out Jonathan Motorcars!
If you want a car of your dreams go to Jonathan motorcars in Edgewater Park NJ. Their cars are unique and the best that money can buy. I've bought 2 sports cars and my Fiancé bought a SUV! Jonathan's customer service is the best in the business! Check them out! You will enjoy the buying experience. I did x3. You will not be disappointed! I am very happy with my car!
Check out Jonathan Motorcars!
If you want a car of your dreams go to Jonathan motorcars in Edgewater Park NJ. Their cars are unique and the best that money can buy. I've bought 2 sports cars and my Fiancé bought a SUV! Jonathan's customer service is the best in the business! Check them out! You will enjoy the buying experience. I did x3. You will not be disappointed! I am very happy with my car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Experience. More than what I expected.
Just got my Backdraft 427 Cobra roadster delivered. Couldn't be happier with this car or my experience with Jonathan Motor Cars. They were extremely helpful and informative. It never felt like I was dealing with a typical dealership... more like dealing with friends. I would definitely purchase more vehicles from them in the future. Highly recommended .
Excellent Experience. More than what I expected.
Just got my Backdraft 427 Cobra roadster delivered. Couldn't be happier with this car or my experience with Jonathan Motor Cars. They were extremely helpful and informative. It never felt like I was dealing with a typical dealership... more like dealing with friends. I would definitely purchase more vehicles from them in the future. Highly recommended .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The best dealership experience of my life!
Read This! This dealership has blown my expectations out of the water! I purchased this absolutely gorgeous Range Rover HST from them. They explained to me that they check the car throughly before selling. I hear this from dealerships all the time, I look at how they follow through with their promises. After driving my new car for a day, the breaks started to squeak. So I came in to check them out. After seeing the brakes, wjth my own eyes, I knew they did there due diligence. BUT not only did they see me right away, even through the brakes are perfrct and should be working fine. They told me that they'll replace the rotors and pads anyway!! Thats a 1000 dollar job at minimum for brakes that in my opinion are perfect. So this dealership has definitely won over my business and I will be buying more cars here very soon!!
The best dealership experience of my life!
Read This! This dealership has blown my expectations out of the water! I purchased this absolutely gorgeous Range Rover HST from them. They explained to me that they check the car throughly before selling. I hear this from dealerships all the time, I look at how they follow through with their promises. After driving my new car for a day, the breaks started to squeak. So I came in to check them out. After seeing the brakes, wjth my own eyes, I knew they did there due diligence. BUT not only did they see me right away, even through the brakes are perfrct and should be working fine. They told me that they'll replace the rotors and pads anyway!! Thats a 1000 dollar job at minimum for brakes that in my opinion are perfect. So this dealership has definitely won over my business and I will be buying more cars here very soon!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
horrible
I'm going to start off by saying I usually don't write reviews however this was the worse experience I've ever encountered at a used car dealership. The sales man Josh was pretty nice however the owner's son John was extremely rude and had zero customer service skills. Cars are way over priced and they try to justify it by detailing them. I will not ever recommend this place or buy from here.
horrible
I'm going to start off by saying I usually don't write reviews however this was the worse experience I've ever encountered at a used car dealership. The sales man Josh was pretty nice however the owner's son John was extremely rude and had zero customer service skills. Cars are way over priced and they try to justify it by detailing them. I will not ever recommend this place or buy from here.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Wheel Repair
I recently hit a pothole and bent the rim on the front wheel of my car and was looking for somewhere to get this possibly fixed but I thought it was most likely going to have to be replaced. I called another shop that I thought would be able to do it but they said they would have to order a replacement wheel and started asking if the car was driving straight and basically trying to sell me other things without even seeing the car. Someone recommended Jonathan motorcars and said they could fix the rim. They were extremely accommodating and helpful over the phone and told me when to come and how long it would be and did exactly that. They fixed my wheel and were great about everything. Could not have had a better experience here.
Wheel Repair
I recently hit a pothole and bent the rim on the front wheel of my car and was looking for somewhere to get this possibly fixed but I thought it was most likely going to have to be replaced. I called another shop that I thought would be able to do it but they said they would have to order a replacement wheel and started asking if the car was driving straight and basically trying to sell me other things without even seeing the car. Someone recommended Jonathan motorcars and said they could fix the rim. They were extremely accommodating and helpful over the phone and told me when to come and how long it would be and did exactly that. They fixed my wheel and were great about everything. Could not have had a better experience here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mustang GT
Best buying experience ever! Just look@ some of there other reviews and you will see. Everyone @ the dealership was great! Special thanks to Tim and Jonathan. Tim is the best salesman ever!! High class dealership!! Going to buy another car from them for sure..
Mustang GT
Best buying experience ever! Just look@ some of there other reviews and you will see. Everyone @ the dealership was great! Special thanks to Tim and Jonathan. Tim is the best salesman ever!! High class dealership!! Going to buy another car from them for sure..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Expectations satisfied 100% guaranteed!
My experience at this dealer was unique! I never thought that a person you only met once would do so much for you. They treated me like a family member or at least that's how I felt. They went out of their way and did everything possible so that I could take the car that I dreamed for with me. Rick went way above excellence and professionalism to fulfill my desire. I highly recommend Jonathan Motorcars the honesty and integrity that they deliver is tremendous. I will definitively be back when I get ready to buy my next car. You will also have referrals on my name. One last thing my car so far is the best acquisition I have. Once again thank you guys for everything! 100% satisfied with my Alpina, with your service and the deal!
Expectations satisfied 100% guaranteed!
My experience at this dealer was unique! I never thought that a person you only met once would do so much for you. They treated me like a family member or at least that's how I felt. They went out of their way and did everything possible so that I could take the car that I dreamed for with me. Rick went way above excellence and professionalism to fulfill my desire. I highly recommend Jonathan Motorcars the honesty and integrity that they deliver is tremendous. I will definitively be back when I get ready to buy my next car. You will also have referrals on my name. One last thing my car so far is the best acquisition I have. Once again thank you guys for everything! 100% satisfied with my Alpina, with your service and the deal!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car was quite misrepresented. Jonathan failed.
Agreed to buy a classic Mustang pending inspection. During initial inquiry and subsequent conversations, I made it clear I was looking for a car with no frame issues, no significant rust..i.e. no sheet metal work needed. Dealership represented the car as needing nothing but paint. They stated that over and over. I even rephrased it as 'no mechanical issues, no undercarriage issue, no rust (light surface rust OK) or body issues....that frame work was a deal breaker. "Just needs to be repainted." I reviewed the 200+ pictures from my inspector. The mechanical work including dress up looks proper and clean. Was very satisfied with the work. The car from the body line up had no issues. Interior revealed no issues. Below the body line, in the trunk, and the undercarriage were a different car. I have many photos I would love to post to refute which I'm sure the dealership would do / will do, on this review. I even sent Jonathan a few key pictures of the split frame rail and rust areas. He continued to indicate that he and his mechanics do not see it. Now from a typical dealer, I would expect that kind of response since to state otherwise would make them liable for mis-representing the car. But Jonathan Motors claims to not be like any other dealer. If they truly walked the talk and didn't know about the issues (should have been glaringly obvious to a mechanic or anyone else who buys classics), I would have expected a very different response with me. Instead of just refunding my deposit and wishing me well, they were accusatory toward my inspector and lightly attacked me ("you didn't see this car with your own eyes") In the end, I offered to take a day off work, fly out to the dealership, ignore the frame rail issue (btw, he claimed the split frame rail could be from a tow truck), and if none of the rust bubbles and rusted trunk match what I have pictures of, I will buy it at the agreed price. But if they do exist, then he pays 3/4 of what it cost me to hire the inspector. Of course he didn't take me up on the offer. Pictures don't lie. Proof of the value in hiring an inspector. Saved me over $40,000.
Car was quite misrepresented. Jonathan failed.
Agreed to buy a classic Mustang pending inspection. During initial inquiry and subsequent conversations, I made it clear I was looking for a car with no frame issues, no significant rust..i.e. no sheet metal work needed. Dealership represented the car as needing nothing but paint. They stated that over and over. I even rephrased it as 'no mechanical issues, no undercarriage issue, no rust (light surface rust OK) or body issues....that frame work was a deal breaker. "Just needs to be repainted." I reviewed the 200+ pictures from my inspector. The mechanical work including dress up looks proper and clean. Was very satisfied with the work. The car from the body line up had no issues. Interior revealed no issues. Below the body line, in the trunk, and the undercarriage were a different car. I have many photos I would love to post to refute which I'm sure the dealership would do / will do, on this review. I even sent Jonathan a few key pictures of the split frame rail and rust areas. He continued to indicate that he and his mechanics do not see it. Now from a typical dealer, I would expect that kind of response since to state otherwise would make them liable for mis-representing the car. But Jonathan Motors claims to not be like any other dealer. If they truly walked the talk and didn't know about the issues (should have been glaringly obvious to a mechanic or anyone else who buys classics), I would have expected a very different response with me. Instead of just refunding my deposit and wishing me well, they were accusatory toward my inspector and lightly attacked me ("you didn't see this car with your own eyes") In the end, I offered to take a day off work, fly out to the dealership, ignore the frame rail issue (btw, he claimed the split frame rail could be from a tow truck), and if none of the rust bubbles and rusted trunk match what I have pictures of, I will buy it at the agreed price. But if they do exist, then he pays 3/4 of what it cost me to hire the inspector. Of course he didn't take me up on the offer. Pictures don't lie. Proof of the value in hiring an inspector. Saved me over $40,000.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Third time is the charm
This is the third car we have bought from them and will never go any where else. Trust me these guys are the real deal. If you want honesty and integrity they deliver.
Third time is the charm
This is the third car we have bought from them and will never go any where else. Trust me these guys are the real deal. If you want honesty and integrity they deliver.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase