Reviews
Top Notch Service!
Top Notch Service! Outstanding Dealership experience. Roberto Carlos Sanchez, Service Advisor, was very professional and provided all information I needed in servicing our Q70. He made sure I was notified of any and all items that may need servicing, and kept me informed on the status of my vehicle. Roberto deserves to be recognized for his professionalism and dedication to customers. Highly recommend Sheehy Infiniti of Chantilly and Service Advisor, Roberto Carlos Sanchez!
Top Notch Service!
Top Notch Service! Outstanding Dealership experience. Roberto Carlos Sanchez, Service Advisor, was very professional and provided all information I needed in servicing our Q70. He made sure I was notified of any and all items that may need servicing, and kept me informed on the status of my vehicle. Roberto deserves to be recognized for his professionalism and dedication to customers. Highly recommend Sheehy Infiniti of Chantilly and Service Advisor, Roberto Carlos Sanchez!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was in the paperwork process of buying a car, and they
I was in the paperwork process of buying a car, and they sold it to someone else! Communication was very poor overall. No, I would not recommend wasting your time and effort on this dealership.
I was in the paperwork process of buying a car, and they
I was in the paperwork process of buying a car, and they sold it to someone else! Communication was very poor overall. No, I would not recommend wasting your time and effort on this dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
As soon I walked in for my appointment everyone was so
As soon I walked in for my appointment everyone was so kind and helpful. Instead of having me wait in the shop half a day, I was given a loan and on my way. My repair was complete sooner than expected and pick up was smooth. Thank you Chuck for listening to me annd helping figure out the problem.
As soon I walked in for my appointment everyone was so
As soon I walked in for my appointment everyone was so kind and helpful. Instead of having me wait in the shop half a day, I was given a loan and on my way. My repair was complete sooner than expected and pick up was smooth. Thank you Chuck for listening to me annd helping figure out the problem.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The best dealership experience I have ever had, polite
The best dealership experience I have ever had, polite staff highly recommended , shuttle, coffee and snacks available
The best dealership experience I have ever had, polite
The best dealership experience I have ever had, polite staff highly recommended , shuttle, coffee and snacks available
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is my third Infiniti lease from Sheehy.
This is my third Infiniti lease from Sheehy. My experience has been positive. Sales and service has been very good. Hence, my third lease agreement from them. Of course,I’ve used service and maintenance more than sales. Experience has always been positive.
This is my third Infiniti lease from Sheehy.
This is my third Infiniti lease from Sheehy. My experience has been positive. Sales and service has been very good. Hence, my third lease agreement from them. Of course,I’ve used service and maintenance more than sales. Experience has always been positive.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They are a very communicative dealership Roberto ensured
They are a very communicative dealership Roberto ensured that my vehicle was done within good timing and they also kept me updated.
They are a very communicative dealership Roberto ensured
They are a very communicative dealership Roberto ensured that my vehicle was done within good timing and they also kept me updated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much! We are so happy to hear that you had such a great experience!
Was in for an oil change and trans service.
Was in for an oil change and trans service. Roberto was great and kept me informed of repair . Also didn’t try to upsell what is not needed which is a big plus in an auto shop. Honesty goes a long way. Only reason for 4 stars is they forgot to tighten my transmission belly pan securely and I had to return do to the noise generated but no big deal because Roberto got me taken care of as expected. Will definitely be serving again in another 5k miles. Highly recommended.
Was in for an oil change and trans service.
Was in for an oil change and trans service. Roberto was great and kept me informed of repair . Also didn’t try to upsell what is not needed which is a big plus in an auto shop. Honesty goes a long way. Only reason for 4 stars is they forgot to tighten my transmission belly pan securely and I had to return do to the noise generated but no big deal because Roberto got me taken care of as expected. Will definitely be serving again in another 5k miles. Highly recommended.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback! We appreciate you letting us know -please don't' hesitate to reach out if there is anything you need in the future!
It was flawless .
It was flawless ... drove from Charlotte North Carolina to get a better deal and I'm satisfied ,thanks Sheehy Infiniti of VA.
It was flawless .
It was flawless ... drove from Charlotte North Carolina to get a better deal and I'm satisfied ,thanks Sheehy Infiniti of VA.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for positive feedback!
Iziz was playing games and I didn't appreciate that.
Iziz was playing games and I didn't appreciate that. He actually tried to get me to come out to the dealership and look at a vehicle that wasn't no longer there. I know the vehicle wasn't there because I got the vehicle transferred to another dealership and I had already purchased it.
Iziz was playing games and I didn't appreciate that.
Iziz was playing games and I didn't appreciate that. He actually tried to get me to come out to the dealership and look at a vehicle that wasn't no longer there. I know the vehicle wasn't there because I got the vehicle transferred to another dealership and I had already purchased it.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Gina, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us by phone when you can so we can address this situation directly. Thank you and have a great day.
Great experience with Sheehy Chantilly.
Great experience with Sheehy Chantilly. Craig Sargent is a fantastic salesperson. This is the 3rd car we've bought from him. Highly recommend working with him. Honest, responsive and incredibly helpful!
Great experience with Sheehy Chantilly.
Great experience with Sheehy Chantilly. Craig Sargent is a fantastic salesperson. This is the 3rd car we've bought from him. Highly recommend working with him. Honest, responsive and incredibly helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
M Kellogg, we're happy you found our staff to be so supportive during your experience here at SHEEHY INFINITI OF CHANTILLY. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.