Sheehy INFINITI of Chantilly

Reviews

4.9 out of 5 4.9
391 lifetime reviews. Includes reviews of Sheehy INFINITI of Chantilly from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 12, 2019

    I called to setup a test drive. My experience started with Craig's associate, Isaiah, who was friendly, courteous and informative about the car, and gave... a brief overview. The car was immaculate. It was the exact car but the mileage was a bit high for me to purchase. I found the car online at another Sheehy location, and contacted Craig to see if he could get the car from the other dealership - on his DAY OFF. And he replied that same day, got the car in their possession and we went from there. This has been the most pleasant and easiest experience I've in purchasing a vehicle. HIGHLY recommend this dealership and Craig if considering purchasing an Infiniti. I love my car:)

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    MlghtyG, thank you for sharing your positive experience with Craig and Isaiah. We are happy to hear you were provided with outstanding customer servic...e. We appreciate your business and hope to see you soon!

  • 5.0 out of 5
    July 12, 2019

    Dennis went out of his way to help us find exactly what we were looking for. Very professional, knowledgeable, and personable. You have an awesome asset... to your company. Thank you for the beautiful QX60!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • February 12, 2018

    We worked with Joe Davison to buy the INFINITI QX60. Joe was easy to work with, understood our needs and what we looking for, and is just a really nice... guy.It was a great buying experience with no haggling over price, no high pressure sales, no extra phone calls when we test drove and then left, no emails wondering if we had a made a decision. It was awesome. We left the dealership knowing we were treated fairly and with kindness, and will likely become Sheehy customers for life.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to review and rate us. We appreciate it!

  • 5.0 out of 5
    July 6, 2019

    Our new QX 60 is the second vehicle we have purchased with Chuck Vanderwall this year. My wife and I are very particular consumers, requiring patience... with our selection process. Chuck was excellent in that he was able to walk that fine line beteeen pushy salesman and a resource that allowed us the time to make the right choice. We could not be more pleased with the sales process as well as the quality product. Thank you Chuck and Chantilly Infiniti for another stellar experience. The Smith Family

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    TheBlackSmiths, thank you so much for sharing your positive feedback about your experience with Chuck. We are so glad that we could provide you with a... wonderful experience. We appreciate your business and hope to see you again soon!

  • 5.0 out of 5
    July 2, 2019

    My wife and I had a great experience this weekend working with Dennis to upgrade our car. Dennis was professional, accommodating, friendly, and a real... pleasure to deal with.. We highly recommended Sheehy for your automotive needs. They have a great service department and are so pleasant to deal with.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    SUV1, thank you so much for sharing your positive feedback about your experience with Dennis. We are so glad that we could provide you with a wonderfu...l experience. We appreciate your business and hope to see you again soon!

  • 5.0 out of 5
    July 2, 2019

    As a former employee of Sheehy Infiniti of Chantilly I was treated like family when I went to return my 2015 Q50 lease. I was able to drive away in a certified... preowned Q50. Very happy with my experience. Chuck is a great sales person as well as friend. George Khalil is the best at what he does as well and work diligently to make the deal happen for me. Lifelong Infiniti family member.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    1Ghost3, thank you so much for sharing your positive feedback about your experience with Chuck and George. We are so glad that we could provide you wi...th a wonderful experience. We appreciate your business and hope to see you again soon!

  • 5.0 out of 5
    June 27, 2019

    Corinne Eubanks , customer service was very pleasant ,easy to talk to and made every thing easy to understand down to the last detail ,we need more sale... reps just like her .

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Chase, thank you so much for sharing your experience with Corrine. We are happy to hear that you were provided with excellent customer service! Hope t...o see you soon.

  • 5.0 out of 5
    June 26, 2019

    Purchase vehicle and this was the best car buying experience. Craig Sargent is a top-notch salesman and very professional; he answered all our questions... and ensured the car was ready.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    cregulus, thank you for your positive feedback. We are happy to hear that Craig was able to provide you with outstanding customer service. We truly ap...preciate your business and hope to see you soon.

  • 5.0 out of 5
    June 24, 2019

    Dennis was knowledgeable, friendly, answered all my questions and never lost patience with me while I took my time making a decision. By the way, I love... my vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    brownmellow, thank you for your positive feedback. We are happy to hear that Dennis was able to provide you with outstanding customer service! We appr...eciate your business and hope to see you soon.

  • 5.0 out of 5
    June 21, 2019

    I had nothing less than excellent customer care while I was buying my 2017 Jeep Patriot. I will 100% be coming back for my next vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Bdrohwer, thank you for your positive feedback! We are happy to hear that Dennis was able to provide you with outstanding customer service. We truly a...ppreciate your business and hope to see you soon.

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