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Acura of Omaha

(322 reviews)
Visit Acura of Omaha
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 12:30pm–5:00pm Closed
New (402) 983-9327 (402) 983-9327
Used (888) 235-1571 (888) 235-1571
Service (402) 296-8215 (402) 296-8215

Inventory

See all 77 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2006.
Acura of Omaha has received the prestigious Precision Team Dealer of Distinction Award.
The Dealership of Distinction status is the most prestigious and coveted honor that Acura can grant to any of their dealerships. The status recognizes those dealership teams that demonstrate superior achievement in customer satisfaction sales and service training customer follow-up and business management during the calendar year. Acura of Omaha is proud to be one of the select few dealerships nationwide to have earned this coveted award every year since 2004. Stop in to experience the Acura of Omaha difference!
Simply the Best!

Service center

Phone number (402) 296-8215

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(322 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had a great experience purchasing my new car through

I had a great experience purchasing my new car through Acure, I usually HATE having to purchase a car through a dealership due to the hassle time and pressure I felt but dealing with Jay Kraus the process was very easy, they gave me a fair price for my trade, searched for any and every discount I was eligible for and I did not feel pressured in any way. Jay Krauss was a wonderful guy to work with, he took his time to go over ever detail of my new RDX and even when I had trouble when I got home he was there to help my husband figure it out, and even followed up with us after a few times, so if you are looking for a new or used car and heading into acura of omaha ask for Jay Kraus he will make your experience as pleasant as possible!

I had a great experience purchasing my new car through

I had a great experience purchasing my new car through Acure, I usually HATE having to purchase a car through a dealership due to the hassle time and pressure I felt but dealing with Jay Kraus the process was very easy, they gave me a fair price for my trade, searched for any and every discount I was eligible for and I did not feel pressured in any way. Jay Krauss was a wonderful guy to work with, he took his time to go over ever detail of my new RDX and even when I had trouble when I got home he was there to help my husband figure it out, and even followed up with us after a few times, so if you are looking for a new or used car and heading into acura of omaha ask for Jay Kraus he will make your experience as pleasant as possible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I brought my Acura MDX to Acura of Omaha for a safety

I brought my Acura MDX to Acura of Omaha for a safety recall involving the connecting rod bearings. While the recall work itself was completed, within a month I began hearing a knocking sound whenever I turned the wheel. Concerned, I had the vehicle inspected by my trusted local mechanic and was shocked to discover that multiple bolts—including those on the control arm, subframe, and subframe stiffening plate—were loose. This type of oversight is not only unacceptable but potentially dangerous. Even more disappointing was the response from Acura of Omaha and service advisor Garry Beier. They refused to take any responsibility for the issue, claimed it was not their fault, and offered no assistance whatsoever—not even a complimentary alignment, despite having tested the alignment themselves and noting that the rear alignment was off. This misalignment is very likely a direct result of the loose bolts their team failed to properly secure. Thanks to my local mechanic, the bolts were correctly torqued and the issue was resolved—but this is work that never should have been necessary after a visit to a certified Acura service center. I can only recommend Acura of Omaha’s Service Department if you absolutely have no other option. My experience reflects a serious lapse in quality control, accountability, and customer service. I expected more from an official Acura dealership.

I brought my Acura MDX to Acura of Omaha for a safety

I brought my Acura MDX to Acura of Omaha for a safety recall involving the connecting rod bearings. While the recall work itself was completed, within a month I began hearing a knocking sound whenever I turned the wheel. Concerned, I had the vehicle inspected by my trusted local mechanic and was shocked to discover that multiple bolts—including those on the control arm, subframe, and subframe stiffening plate—were loose. This type of oversight is not only unacceptable but potentially dangerous. Even more disappointing was the response from Acura of Omaha and service advisor Garry Beier. They refused to take any responsibility for the issue, claimed it was not their fault, and offered no assistance whatsoever—not even a complimentary alignment, despite having tested the alignment themselves and noting that the rear alignment was off. This misalignment is very likely a direct result of the loose bolts their team failed to properly secure. Thanks to my local mechanic, the bolts were correctly torqued and the issue was resolved—but this is work that never should have been necessary after a visit to a certified Acura service center. I can only recommend Acura of Omaha’s Service Department if you absolutely have no other option. My experience reflects a serious lapse in quality control, accountability, and customer service. I expected more from an official Acura dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I was initially nervous about purchasing a used car from

I was initially nervous about purchasing a used car from Acura, but Jay Kraus and the Acura team have been informative and helpful. Jay has shown genuine interest in my needs with a great display of communication, patience, and understanding.

I was initially nervous about purchasing a used car from

I was initially nervous about purchasing a used car from Acura, but Jay Kraus and the Acura team have been informative and helpful. Jay has shown genuine interest in my needs with a great display of communication, patience, and understanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My experience with Acura has been a positive one for

My experience with Acura has been a positive one for several years, when I bought my first RDX. In March I upgraded to another RDX and found it only because Jay Kraus stayed in touch with me over the last year. In that time, I told him what I was looking for and he reached out periodically, until we found the perfect car! Jay was instrumental in the success we achieved, as he listened and he responded in a timely manner. I would highly recommend Jay if you are ready for your next vehicle. He made the process both effective and enjoyable! Sheri

My experience with Acura has been a positive one for

My experience with Acura has been a positive one for several years, when I bought my first RDX. In March I upgraded to another RDX and found it only because Jay Kraus stayed in touch with me over the last year. In that time, I told him what I was looking for and he reached out periodically, until we found the perfect car! Jay was instrumental in the success we achieved, as he listened and he responded in a timely manner. I would highly recommend Jay if you are ready for your next vehicle. He made the process both effective and enjoyable! Sheri

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We worked with Jay Kraus to trade in our 2021 RDX

We worked with Jay Kraus to trade in our 2021 RDX Advanced for a 2025 MDX Advanced. Jay was very good with explaining all the features and getting us set to drive. Very happy with Jay, Alan Jankiewicz and the crew at Acura of Omaha.

We worked with Jay Kraus to trade in our 2021 RDX

We worked with Jay Kraus to trade in our 2021 RDX Advanced for a 2025 MDX Advanced. Jay was very good with explaining all the features and getting us set to drive. Very happy with Jay, Alan Jankiewicz and the crew at Acura of Omaha.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Always great service from all departments.

Always great service from all departments.i especially appreciate the opportunity I have had purchasing cars from Jay Kraus.. He is always available to help with anything. I consider him a great salesman and also a friend. Diane Warren

Always great service from all departments.

Always great service from all departments.i especially appreciate the opportunity I have had purchasing cars from Jay Kraus.. He is always available to help with anything. I consider him a great salesman and also a friend. Diane Warren

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I highly recommend Acura of Omaha.

I highly recommend Acura of Omaha. Jay Kraus helped me purchase my vehicle 8 years and I was pleased to see he was still there when I purchased a newer vehicle a few weeks ago. Both times, he helped me find exactly what I was looking for and made the process so easy without stress. He is fantastic to work with and I highly recommend him.

I highly recommend Acura of Omaha.

I highly recommend Acura of Omaha. Jay Kraus helped me purchase my vehicle 8 years and I was pleased to see he was still there when I purchased a newer vehicle a few weeks ago. Both times, he helped me find exactly what I was looking for and made the process so easy without stress. He is fantastic to work with and I highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Our salesman Bill made my daughter's first car buying

Our salesman Bill made my daughter's first car buying experience wonderful. Everyone we worked with at the dearship was super. They answered all our questions and just took there time with us. It felt like we really mattered to them. I highly recommend shopping there to Everyone. Thanks Jim Gyenes

Our salesman Bill made my daughter's first car buying

Our salesman Bill made my daughter's first car buying experience wonderful. Everyone we worked with at the dearship was super. They answered all our questions and just took there time with us. It felt like we really mattered to them. I highly recommend shopping there to Everyone. Thanks Jim Gyenes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We just recently bought a new RDX.

We just recently bought a new RDX. Our Salesperson was Jay Kraus. We had a wonderful experience with Jay. He is very knowledgeable and easy to work with. I especially liked that Jay walked me thru every aspect of my new cars bells and whistles. This is our Third RDX. Great car and great dealership.

We just recently bought a new RDX.

We just recently bought a new RDX. Our Salesperson was Jay Kraus. We had a wonderful experience with Jay. He is very knowledgeable and easy to work with. I especially liked that Jay walked me thru every aspect of my new cars bells and whistles. This is our Third RDX. Great car and great dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The dealership is top notch, from sales to service.

The dealership is top notch, from sales to service. Jay Kraus has helped me in purchasing my past 2 RDX’s. He’ll help you find the best vehicle to suit your needs and walk you through the process to make it quick and easy.

The dealership is top notch, from sales to service.

The dealership is top notch, from sales to service. Jay Kraus has helped me in purchasing my past 2 RDX’s. He’ll help you find the best vehicle to suit your needs and walk you through the process to make it quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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