Pacific Auto Center - Fontana

Worst place ever if I could give it a zero I would! I have been given the runaround for the last week and a half by Alan, Julian, Marco, and Adrian on... a vehicle I was willing to purchase and pay cash for. I was advised the car was at the shop getting airbags replaced due to a recall. I was given multiple days when the car would be ready I’m going to be called back by a different sales person and given different information. Final draw this morning I’m told by Adrian “you don’t have to buy the car“. You’re right I don’t have to found another a newer Mercedes with 5000 less miles and cost 2000 and less. Wonder what they really are in business doing as it’s obviously not selling cars. Run don’t walk shadiest business I’ve ever dealt with!

I went in to purchase a Shelby Gt500 that they had its been sitting awhile pretty decent car i wanted to work a deal on. they couldnt find the keys for... like 20 minutes. they wanted to talk numbers before they even found the key for me too look at the car or even hear it. i just wanted to do a visual inspection before running credit.. what if i didnt like the shape it was in.... i ended up leaving cause they "didnt know where the key was"

We just bought a 2014 Nissan Titan thanks to Jose Herrera! I highly reccomend making your purchase at this dealer. We experienced a smooth proccess. Thank... you.

I was initially told to find my own freighter to move the vehicle I intended to buy. But at the site was told they only deal with their own freighter.... I signed documents to have it shipped. Then once I left their facility/state, they called asking for more money to ship. They really wanted to get this car off of their lot so I was able to talk them down for shipping. But still paid $1k more than what I signed for. I received the vehicle. Check engine light came on immediately and had to pay another $2k to fix. Dishonest company not willing to uphold what we agreed on in contract. I should have read all reviews before buying.

Put 8 yr old tires on 3 yr old truck...shady...winder what other tricks they pulled...barely got 1000 miles out of them...i would not think to even have... to check them on a truck with 30k miles...

Finance person Luis and staff management Steve would not help me when my Jeep broke down. They give bad reputation to the company both work for. Very dishonest... people!

I went in looking for 2 pickups. The selection had a lot of trucks that were pretty rough. The vast majority of the trucks are bought at auction and we're... poorly cared for. To make it short, my big issue was that one of the trucks I test drove had a check engine light on. I made them run the code in front of me and they claimed it was a manufacturer recall. They cleared the code and said it's not their problem to fix but whoever buys it. Well now whoever buys the truck will drive it for 50 miles or so and the code will come back. I'm sure they will call pac auto and they will give the same poor answer they gave me. I decided not to deal with this place.

Visited once and called 3xs. Rude, pushy, and conflicting info depending on who you talk to. Inaccurate information and not well versed. Most are overpriced... and when I pointed kelly blue book, laughed and said he didn’t care.

Tried to buy a used truck here. I told them I would come in after the holidays because they wanted a cashiers check and my credit union was closed. I got... three calls a day from different people asking me when i'm coming in to get the car. I'm like, I told you guys already, gave them the name of the person I was dealing with, they said ok see you then. A few hours later, same thing. This went on for three days. I finally get there and they insisted on running a credit check on me even though I had a cashiers check. I know they have to verify someones ID and get info but they lied about having to run the credit. The sales guy said fine don't worry about it. I get into the finance office and they insisted again, said they won't sell the car with out it. So their just running peoples credit for no reason. I didn't let them. To top it off this is for a business so they shouldn't run individuals credit for that anyway. All of the bad review are true, and I don't have time to waste talking about everything that went wrong here. The customer service is horrible, these people will lie and say anything to get you into the office. Just avoid this place and go to a real dealership.

After talking with a salesman I agreed to drive the 3 hours to look at a truck. When I arrived I was ignored and told that they do not have the truck I... was looking for and maybe I should look at there used F150' additional mark up from the listed price. Scam artist dirt bags. Would not recommend