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Washington Street Motors

(59 reviews)
Sales hours: 8:00am to 7:30pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–7:30pm 8:00am–5:00pm
Tuesday 8:00am–7:30pm 8:00am–5:00pm
Wednesday 8:00am–7:30pm 8:00am–5:00pm
Thursday 8:00am–7:30pm 8:00am–5:00pm
Friday 8:00am–5:00pm 8:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–5:00pm
Sunday 12:00pm–4:00pm Closed

Reviews

(59 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Washington Street Motors from DealerRater.

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I had excellent service when buying my car here. They let...

I had excellent service when buying my car here. They let me try out different cars while I was deciding and I got the best possible choice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I have purchased two cars off of Washington street motors...

I have purchased two cars off of Washington street motors & I will never go anywhere else! I am so happy with my newest purchase and highly recommend them too anyone looking for a safe reliable car. So glad I made the (right) choice to stay with them. They have made my experience super quick and the least stressful as possible! Thanks again too Chris & everyone who has helped me through this process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had an amazing experience with Chris at Washington...

I had an amazing experience with Chris at Washington street motors! He made it such a comfortable and smooth process to find my perfect car. There was no pressure that you normally get at a lot of the other car dealerships and I was reassured that they will do everything they can to make this the best experience possible. I will definitely be telling all my friends about my great experience here and recommending them to here if they need a car. Thank you so much Chris for all of your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Absolutely unreal experience so nice to deal with and...

Absolutely unreal experience so nice to deal with and just made everything so easy highly recommend this place chris and Justin thank u sooo much for everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Fast service and I love my car!

Justin was fantastic! I called ahead and told him the cars I was interested in seeing. When I got there, the cars were warmed up and waiting for me to test drive! He didn’t pressure me at all during the buying process. I ended up with a car I love. Now for the best part, I walked in to test drive at 9am. I was pulling out of the lot with my registered and inspected car at noon!!! He handled everything while I picked up my daughter from school. Gone are the days doing paperwork at the dealer for hours. I highly recommend Washington street motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Reliable dealership with good service

I originally purchased a car at Washington St Motors in 2006, and I decided to replace that car in August 2019. They had a 2012 Jeep Grand Cherokee that was what I needed, so I purchased the car that day. Very happy with Justin Ryan and the WSM service dept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Haven’t had the pleasure of buying a car here YET....

Haven’t had the pleasure of buying a car here YET. However, we come here for all our service needs. You won’t find a more honest business around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Beyond Amazing

I still can’t believe how amazing this car buying experience was! So helpful, not pushy at all, owned by locals. I will never go anywhere else to purchase a car! Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Easiest experience and Great cars !!!Best in the South Shore

I worked with Chris and he made it so easy ! Extremely trustworthy and great cars ! He made it so easy to do paperwork ** 20 mins ** I would recommend anyone to Washington st . Great cars and great guys !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Love Washington Street!

I got my first car in 2016 from WSM and was so impressed with the customer service I received from Justin. I got a 2014 Ford Fusion and they made sure my car was decked out with new tires and new brakes before I drove it off the lot. I’ve used Washington Street exclusively since getting my car from them. That car never gave me any trouble either! The only “big” issue was fixing the breaks after they wore down from use and patching up a tire when it got a leak. Washington Street was able to help me with both of those fixes too! Unfortunately I got into an accident which rendered my 2014 fusion a total loss and the first place I went looking for new cars was Washington Street. I trust them and I know that I’ll be taken care of by them. Today I just picked up my new 2017 Ford Fusion and again I received amazing customer service from Justin and Chris. They put no pressure on me to buy a car and let me look around at the cars as I pleased. They were super helpful in making sure all my questions were answered and that I felt comfortable and ready for my purchase. I go to Washington Street for all my car related needs and when I need recommendations they have those too! Love this place! I’m definitely a customer for life and recommend them to all my friends and family! Seriously go take a look I’m certain you won’t be disappointed!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.