Reviews
Write a reviewSo far, my rating is very good.
So far, my rating is very good. Personable and friendly. Looks like the building is going to moving into a new 13 acre site......Well Overdue ! ! !. Hopefully we can do a deal this week.
Highly recommend Gordie Boucher Ford
Excellent experience purchasing our new to us Ford Edge!! Our salesman Tristen was fantastic, highly recommend Boucher Ford of Kenosha. Keep up the great job!
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Ford Edge! If there is anything else Tristen can do to assist you, please do not hesitate to let us know. We are always happy to help!
Our only contact was with Denise who did a thorough job
Our only contact was with Denise who did a thorough job in the service department. She even called the next day to answer a voicemail from my husband.
Janet, Thank you so much for your kind words for Denise, and for taking the time to leave us this wonderful service feedback!
The Service Dept.
The Service Dept. representative, Brad was beyond great during my interaction with him. Brad was very helpful, transparent, and provided updates throughout the process as my vehicle needed a relatively lengthy service. No complaints.
Thanks for sharing your thoughts about your experience with Brad here at Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon!
They were unable to fix the problem because they couldn’t
They were unable to fix the problem because they couldn’t find the problem. My heat isn’t working properly
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to me so that we can speak directly, Lisaann, we'd love to address your concerns in detail. Belal Barakat, Service Manager 262-697-0700
Oil change takes too long.
Oil change takes too long. I was there for over an hour. If customers have to schedule an appointment, it should be faster than a 15 min lube shop. People are great but time is excessive.
We're sorry to hear about your experience. Thank you for taking the time to leave us a review. We'd like the opportunity to discuss things further, please reach out to us at your convenience at 262-697-0700. Belal Barakat, Service Manager.
Great Customer Service.
Great Customer Service. They take great care of you. I would take my vehicles to them for service.
Thank you for the kind words for our service department, Johnny! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Great experience and very friendly staff.
Great experience and very friendly staff. Went very smoothly and I love my new bronco
Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Bronco! All of us at Gordie Boucher Ford of Kenosha are glad to have you as a customer.
I made a mistake and scheduled a February appointment.
I made a mistake and scheduled a February appointment. The got the job done anyways.
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
This is the second time I have purchased a vehicle from
This is the second time I have purchased a vehicle from this dealership. Excellent experience.
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.