Gordie Boucher Ford of Kenosha

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4.6
(1,696 reviews)
Visit Gordie Boucher Ford of Kenosha
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (888) 896-1386 (888) 896-1386
Used (877) 293-4654 (877) 293-4654
Service (888) 692-5450 (888) 692-5450

Inventory

See all 203 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 2009.
Gordie Boucher Ford of Kenosha in Kenosha WI is proud to be an automotive leader in our community. Since opening our doors Gordie Boucher Ford of Kenosha has maintained our solid commitment to our customers offering a wide selection of cars and trucks and ease of purchase.

Whether you are in the market to purchase a new or pre-owned vehicle if you need financing options we'll help you find a car loan that works for you! Even if you have less than perfect credit or are a first time car buyer you can trust that Gordie Boucher Ford of Kenosha will professionally fit you into the automobile of your choice.
We Ride With You Every Mile!

Service center

Phone number (888) 692-5450

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

View all 18 employees View less employees

Reviews

4.6
(1,696 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gordie Boucher Ford of Kenosha from DealerRater.

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4.0

It's always been above average.

It's always been above average. I haven't had any complaints with Gordie Boucher. I would recommend Gordie Boucher to other people if they are looking for a new vehicle or service. ??

4.0

It's always been above average.

It's always been above average. I haven't had any complaints with Gordie Boucher. I would recommend Gordie Boucher to other people if they are looking for a new vehicle or service. ??

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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5.0

I bought a pick up there.

I bought a pick up there. I have my truck serviced there. I have had great service thanks to your people.

5.0

I bought a pick up there.

I bought a pick up there. I have my truck serviced there. I have had great service thanks to your people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, we really appreciate your positive review! We're looking forward to your next visit with us!

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5.0

Our salesman Ross was great.

Our salesman Ross was great. He was knowledgeable, friendly and made us feel like family. Most important—we got a great deal on a great truck!

5.0

Our salesman Ross was great.

Our salesman Ross was great. He was knowledgeable, friendly and made us feel like family. Most important—we got a great deal on a great truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Bill, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out to us if there's anything more we can do!

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5.0

The dealership promptly responded to my service request.

The dealership promptly responded to my service request. The request was addressed on the spot and completed quickly

5.0

The dealership promptly responded to my service request.

The dealership promptly responded to my service request. The request was addressed on the spot and completed quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Carol, it is great to hear everything was done quickly and to your satisfaction! Until the next time we meet, take care!

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5.0

As soon I stepped in I felt welcomed, and Tristan made my

As soon I stepped in I felt welcomed, and Tristan made my experience as smooth as possible. He also answered every question I had, and if he didn't know the answer he would find someone that would

5.0

As soon I stepped in I felt welcomed, and Tristan made my

As soon I stepped in I felt welcomed, and Tristan made my experience as smooth as possible. He also answered every question I had, and if he didn't know the answer he would find someone that would

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, we are lucky to have Tristan on our team! We hope we can be of assistance again, and truly thank you for your time and business. Have a beautiful day!

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5.0

Loved the video and did not pressure me to purchase more

Loved the video and did not pressure me to purchase more than I need Excellent

5.0

Loved the video and did not pressure me to purchase more

Loved the video and did not pressure me to purchase more than I need Excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Olympia, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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5.0

Mike did a great job keeping me updated on the status of

Mike did a great job keeping me updated on the status of my vehicle Mike did a great job, but I must say that this review process is getting quite frustrating

5.0

Mike did a great job keeping me updated on the status of

Mike did a great job keeping me updated on the status of my vehicle Mike did a great job, but I must say that this review process is getting quite frustrating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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1.0

As of right now, my rating for this dealership would be

As of right now, my rating for this dealership would be very poor!!! They will and say what they can to not have to be responsible or live up to the bumper to bumper warranty on my vehicle. I have a broken lug on my truck. They say they're not responsible for. When you've purchased a vehicle from them and you bring it in for a recall or other issues you may have had with the vehicle like the heat and air conditioning not working, weather stripping around the windows coming off the track for their rear window falling down. I'm not a lie, a cheat nor am I trying to steal anything from anyone. When you bring a vehicle to them, I'm sure they have a standard checklist they go over to make sure everything is okay with your vehicle. I'm not happy with the outcome of the broken lug on my truck and you won't even cover it under the bumper to bumper warranty. That's not normal. And tear. I'm done with this dealership and I'm not going to have anything nice to say about that dealership and or even the Ford motor company!!! Their goal is to make as much money off you as they can. Not just this dealership but I'm pretty sure most dealerships out there, be at Ford Chevy Dodge. It's more a racket or scam then it is anything else!

1.0

As of right now, my rating for this dealership would be

As of right now, my rating for this dealership would be very poor!!! They will and say what they can to not have to be responsible or live up to the bumper to bumper warranty on my vehicle. I have a broken lug on my truck. They say they're not responsible for. When you've purchased a vehicle from them and you bring it in for a recall or other issues you may have had with the vehicle like the heat and air conditioning not working, weather stripping around the windows coming off the track for their rear window falling down. I'm not a lie, a cheat nor am I trying to steal anything from anyone. When you bring a vehicle to them, I'm sure they have a standard checklist they go over to make sure everything is okay with your vehicle. I'm not happy with the outcome of the broken lug on my truck and you won't even cover it under the bumper to bumper warranty. That's not normal. And tear. I'm done with this dealership and I'm not going to have anything nice to say about that dealership and or even the Ford motor company!!! Their goal is to make as much money off you as they can. Not just this dealership but I'm pretty sure most dealerships out there, be at Ford Chevy Dodge. It's more a racket or scam then it is anything else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Belal Barakat, at 262-697-0700 so that we can make this right.

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5.0

The experience was smooth and the communication was good.

The experience was smooth and the communication was good. That is all I have to say.

5.0

The experience was smooth and the communication was good.

The experience was smooth and the communication was good. That is all I have to say.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Merri, we really appreciate your positive review! Please let us know if we can ever help you in the future.

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2.0

The service advisor was great.

The service advisor was great. Just took a very long time to get the work completed 2 plus weeks.

2.0

The service advisor was great.

The service advisor was great. Just took a very long time to get the work completed 2 plus weeks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, we apologize for the delay in service. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Belal Barakat, at 262-697-0700 so that we can make this right.

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