Reviews
Honda Odyssey, great price great experience
Nice guys, easy quick purchase. Would purchase from again. Only issue was I asked for some trash and sticky substance to be cleaned from the back seat pockets and they said it would be and it was not....
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to provide this feedback, Jason. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Joseph LaVoie, jlavoie@foxmotors.com
Great customer service
I'm visiting from Washington state and needed an oil change. I stopped at Fox Honda and they got me right in. They were personable and knowledgeable. I had a lot of confidence that they would treat my car with the utmost care.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joseph LaVoie, jlavoie@foxmotors.com
Great service
Everyone was friendly and quick service. They were very professional and checked everything out. They told me of any issues I had that needed to be addressed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience, Barbara! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Joseph LaVoie, jlavoie@foxmotors.com
Great communication and prices as expected
The thorough text communication during my service, and the front guest services woman Sherrill remembering my name from prior visits.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kevin, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Honda. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Joseph LaVoie, jlavoie@foxmotors.com
Express services
I love how I can just show up anytime and get in line for a quick oil change! No messing with appointments for this. Whoever thought of express services is brilliant. Thank you so much! They also ordered a part for me that I needed and it came in the next day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out, Nanette! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Joseph LaVoie, jlavoie@foxmotors.com
Fast and Attentive
attentive, quick and really informative when I asked questions about what they wanted to replace. even rotated tires when I wasn't even aware they needed to be rotated. just an awesome "drive in" appt
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Donald and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Honda. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Joseph LaVoie, jlavoie@foxmotors.com
Great service
Service was fast and efficient on this visit. Service people were very friendly. I always have a good experience at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Joseph LaVoie, jlavoie@foxmotors.com
Went the Extra Mile
A number of Fox employees went put of their way to find me a vehicle and stayed in touch to keep me up to date on the search.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this amazing review! We really appreciate your business. Best, Joseph LaVoie, jlavoie@foxmotors.com
Warranty work and regular maintenance
Work was done in a timely basis and most completed. Some warranty work is yet to be completed. Friendly staff Was able to accommodate second vehicle on short notice
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joseph LaVoie, jlavoie@foxmotors.com
Thank you
AJ did an awesome job with his approach to customer service and getting us in for service on a timetable that met our needs. Can't say thank you enough...!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Joseph LaVoie, jlavoie@foxmotors.com