Reviews
We had a wonderful experience with Fox Honda.
We had a wonderful experience with Fox Honda. Our salesman, Kirk Jack was very knowledgeable and the sales manager, Joe LaVoie was someone we felt we could trust. The Finance Manager took as much time as needed, and it was easy to make the deal. We would recommend Fox Honda to anyone looking to purchase a new car.
We had a wonderful experience with Fox Honda.
We had a wonderful experience with Fox Honda. Our salesman, Kirk Jack was very knowledgeable and the sales manager, Joe LaVoie was someone we felt we could trust. The Finance Manager took as much time as needed, and it was easy to make the deal. We would recommend Fox Honda to anyone looking to purchase a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words! We are thrilled to hear that you had a wonderful experience with Fox Honda and that Kirk, myself, and our Finance Manager were able to assist you effectively. Your recommendation means a lot to us! We look forward to helping you again in the future. Enjoy your new car! Best, Joseph LaVoie, jlavoie@foxmotors.com, 616-855-3615
Larry Slotsema was knowledgeable and took time to try and
Larry Slotsema was knowledgeable and took time to try and acquaint us with our beautiful new car’s features. Pierre fully explained the financial end. Awesome team. Love our car.
Larry Slotsema was knowledgeable and took time to try and
Larry Slotsema was knowledgeable and took time to try and acquaint us with our beautiful new car’s features. Pierre fully explained the financial end. Awesome team. Love our car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Larry, for your wonderful review! We're thrilled to hear that you had a great experience with our team at Fox Honda. It’s fantastic that Larry helped you familiarize yourself with your new car's features and that Pierre was able to guide you through the financial process. We appreciate your kind words and hope you enjoy every drive in your beautiful new car! Please come back and see us again!
AJ for president!
AJ in your service department is absolutely the best service consultant I have ever dealt with! My visit and service work last week went extremely well! LWT
AJ for president!
AJ in your service department is absolutely the best service consultant I have ever dealt with! My visit and service work last week went extremely well! LWT
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lance, it’s great to know that AJ provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Joseph LaVoie, jlavoie@foxmotors.com
Recent Recall Repair
The entire process of getting our recall addressed was uncomplicated, professional, and expedient. I have not had a bad experience yet at Fox Honda. Every time we have an appointment, it confirms that we made a great choice buying from Fox.
Recent Recall Repair
The entire process of getting our recall addressed was uncomplicated, professional, and expedient. I have not had a bad experience yet at Fox Honda. Every time we have an appointment, it confirms that we made a great choice buying from Fox.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Todd. Best, Joseph LaVoie, jlavoie@foxmotors.com
Fast and efficient
Fast and efficient. 9 minutes for full oil change service. Honda included maintenance is awesome. I was first in line on a Saturday morning.
Fast and efficient
Fast and efficient. 9 minutes for full oil change service. Honda included maintenance is awesome. I was first in line on a Saturday morning.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bradley, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Honda! If there is anything else we can do for you, please feel free to give us a call. Best, Joseph LaVoie, jlavoie@foxmotors.com
Service
Fast, thorough, friendly No appointment for routine service Quickly greeted. Multiple service technicians Comfortable waiting area with good coffee Always very pleased with each visit
Service
Fast, thorough, friendly No appointment for routine service Quickly greeted. Multiple service technicians Comfortable waiting area with good coffee Always very pleased with each visit
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jack, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Joseph LaVoie, jlavoie@foxmotors.com
Poor service
I was never told my car would have to stay overnight until 5p. They should have known earlier and told me earlier.
Poor service
I was never told my car would have to stay overnight until 5p. They should have known earlier and told me earlier.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Terry, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Best, Joseph LaVoie, jlavoie@foxmotors.com
Great service to
Always friendly and welcoming. Completed the job much faster than I anticipated. I added on another request which they completed as well.
Great service to
Always friendly and welcoming. Completed the job much faster than I anticipated. I added on another request which they completed as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Louana, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Honda. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Joseph LaVoie, jlavoie@foxmotors.com
Great service
Being able to text service rep and owning up to mistakes. Had to bring my car back 2 times to get mistakes fixed
Great service
Being able to text service rep and owning up to mistakes. Had to bring my car back 2 times to get mistakes fixed
- Customer service 5.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your compliments and kind words mean so much to us and our team, Allison! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Joseph LaVoie, jlavoie@foxmotors.com
Friendly greeting and great service.
Friendly greeting, efficient service. The team has earned trust Through those qualities. I have been using your service for many years.
Friendly greeting and great service.
Friendly greeting, efficient service. The team has earned trust Through those qualities. I have been using your service for many years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Joseph LaVoie, jlavoie@foxmotors.com