Reviews
From the time that I met David Rice on the used car lot...
From the time that I met David Rice on the used car lot to the moment I signed the paperwork and drove away in my 2010 Prius, I felt welcomed and respected at Sloane Toyota (Glenside). At other local dealerships, I have often found it hard to trust salespeople, but I got the sense right away that David is an honest and competent salesman. He and his managers showed me respect by giving me a fair (even generous) price on my trade-in, by giving me a highly competitive price on the Prius, and by talking to me like a partner rather than an adversary. I will definitely return to Sloane for my future car needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow, what a great review! Thank you so much for sharing such humbling compliments toward David, and for ranking our dealership with this 5-star review. At Sloane Toyota of Glenside, we strive to follow honest business practices as they are essential to building long-term relationships with customers. David treated you with honesty and respect while working hard to find a fair deal on your new purchase – that’s just how we like it! He will appreciate your kind words greatly. Welcome to our family and we look forward to fulfilling all your future automotive needs as well. We also encourage you to “like” us on Facebook and “follow” us on Twitter for monthly deals and specials. Kind regards, Tom Welsh - Service Manager - T_welsh01@sloaneautos.com
It had been a long time, thirteen years, since I last...
It had been a long time, thirteen years, since I last purchased a car. At that time, I bought a corolla from Sloane Toyota that has lasted all these years, thanks to the excellent service it received at the dealership year in and year out. That service record of courtesy and professional work on my good old car is what prompted me to seek out a new purchase from Sloane. Having Rob Fox as my salesman made all the difference in the world, from the moment I sat down across from his desk to a final handshake before I drove away. His knowledge, patience, fairness and overall consideration was outstanding. Thank you, Rob, for your courtesy and poise. I love the car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Mary, it’s so good to hear from you, and thank you for taking the time to share your kind words about Sloane Toyota of Glenside! It’s truly our honor to have you as our loyal customer, and we thank you for choosing us again to purchase your new Toyota. It appears you enjoyed working with Rob, who made you feel comfortable and respected, from start to finish – that’s just how we like it! Rob’s dedication to serving customers is exemplified throughout every department of our dealership, and we are very proud to have him with us. We will make sure he hears of your wonderful review. Enjoy your new car and we appreciate your business. Stay in touch by following us on Facebook and Twitter for news, tips and coupons to take care of your new purchase. Best regards, Tom Welsh - Service Manager - T_welsh01@sloaneautos.com
David and Lester were great to work with buying our new...
David and Lester were great to work with buying our new car. Our service experience prior to buying the new car was less than stellar. We are hoping that the service experience improves as the months go forward. Again, Lester and David were wonderful.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to share your positive opinion about our dealership and staff. At Sloane Toyota of Glenside, our friendly and knowledgeable team works hard to earn customer satisfaction. We are very pleased to read that David and Lester took excellent care of you and that you enjoyed working with them. They will appreciate your review as well. Thank you for your business and your feedback will help us grow our business in the right direction. If you have further comments or concerns, please feel free to let us know. We also encourage you to follow us on Facebook and Twitter to take advantage of our monthly service coupons to save in your next visit. Kind regards, Tom Welsh - Service Manager - T_welsh01@sloaneautos.com
Rob is excellent; he is knowledgable, personable, and...
Rob is excellent; he is knowledgable, personable, and honest. He was patient throughout the process and answered all of my questions. Rob was able to help me compare vehicles and alleviated all of my concerns.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Dear Erica, it’s so good to hear from you, and thank you so much for sharing your wonderful review with us! At Sloane Toyota of Glenside, our informative and helpful staff works hard to provide answers to all your questions to ensure you’re confident with your choice. Rob was able to achieve this with you while treating you with honesty and respect – that’s just how we like it! He will be delighted to hear of your generous review. Enjoy your new vehicle and let us know how we may better serve you in the future. You can also check us out on Facebook and Twitter for monthly news, deals and specials. Sincerely, Tom Welsh - Service Manager - T_welsh01@sloaneautos.com
Rob Fox provided us with excellent customer service in...
Rob Fox provided us with excellent customer service in leasing our new vehicle. This is the second car we have leased with him. We decided to return to him because of the good service, good price, and overall good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Brandie, it’s so good to hear from you again and thank you for this glowing 5-star review! We are thrilled to read that you’ve found a go-to person in Rob and that he has continued to maintain your trust. At Sloane Toyota of Glenside, our friendly and knowledgeable team strives to build long-lasting relationships to ensure customer satisfaction and our growth as a business. Rob has earned your repeat business by providing quality service in all your visits – that’s just how we like it! He will be very happy to hear of your amazing review. Enjoy your new purchase and let us know if there’s anything more we can do to serve you. Remember to “like” us on Facebook and “follow” us on Twitter to take advantage of our monthly coupons. Best regards, Tom Welsh - Service Manager - T_welsh01@sloaneautos.com
Steven Thomas gave me outstanding service, I had a...
Steven Thomas gave me outstanding service, I had a wonderful experience from start to end. I would recommend Sloane Toyota Glenside, because of their excellence and outstanding service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Steven joins us in thanking you for this kind review, and congratulations on your new purchase! At Sloane Toyota of Glenside, we take great pride in the standard of customer service we provide, and your fabulous review confirms our efforts to be successful. Thanks again for choosing us to fulfill your automotive needs, and our team looks forward to ensuring your satisfaction for many years to come. Be sure to take a look at our service specials posted on our Facebook and Twitter regularly. Sincerely, Tom Welsh - Service Manager - T_welsh01@sloaneautos.com
Justine Pearson was very helpful and accommodating. The...
Justine Pearson was very helpful and accommodating. The extended test drive and competitive pricing were very important factors in making the sale. I would buy a car here again in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to share how well you were taken care of at our dealership, and thank you for this great review! At Sloane Toyota of Glenside, we strive to give customers our full attention to understand their needs. Justine accommodated you during the car-buying process and gave you enough time to make the best decision for you – that’s just how we like it! We will definitely make sure your review gets heard. Enjoy your new purchase, and let us know if you have further questions. Also, check us out on Facebook and Twitter to take advantage of our monthly specials. Thank you, Tom Welsh - Service Manager - T_welsh01@sloaneautos.com
David was wonderful! He was friendly and informitive...
David was wonderful! He was friendly and informitive without being pushy. He was incredibly helpful throughout the whole experience. Jack and Chery were great as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing this incredible 5-star review acknowledging our dealership and staff! We are highly pleased to know that you’ve found a go-to person in David, and you found him to be exceedingly helpful. At Sloane Toyota of Glenside, we love helping our customers and going above and beyond is simply in our job description. David, and rest of our team were able to show you that, and this pleases us immensely! Thank you for your business, and we look forward to working with you again. Be sure to check us out on Facebook and Twitter for service specials to use in your upcoming visit. Thank you, Tom Welsh - Service Manager - T_welsh01@sloaneautos.com
Buying a used Prius
I went online on Sunday, June 30 to find a used Prius that fit my price and mileage preferences. I found several and emailed 4. On Monday morning, I drove to Sloane, since it was closest to my home and inquired about the car. An hour later, I walked out with the completed paperwork to purchase the car I found online. The next day my husband went back to Sloane with a check and drove the car home. The sales staff was easy to deal with, efficient and courteous. I appreciated their assistance in purchasing a new car. Some of the dealerships I emailed failed to respond to my email, one took over a week to do a follow up call.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Firstly, we thank you for choosing us to purchase your new Toyota from and for ranking our service with this 5-star review! At Sloane Toyota of Glenside, our efficient and knowledgeable staff works hard to find the right car for you at a deal that best fits your lifestyle. Your review confirms are efforts were successful, and this pleases us immensely! Enjoy your new Prius and let us know if there's anything we can do to enhance your ownership experience. Be sure to check us out on Facebook and Twitter for monthly news, deals and specials. Sincerely, Tom Welsh - Service Manager - T_welsh01@sloaneautos.com
Very smart and friendly car dealer. He was able to show...
Very smart and friendly car dealer. He was able to show me the car I was looking for without having to see too many other models.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome to Sloane Toyota of Glenside’s family, and thank you so much for sharing your positive opinion about Rob! You found him to be friendly and knowledgeable, this pleases us immensely. Rob is a valuable asset to our team, and he will appreciate your compliments as well. Thank you for your business, and we look forward to serving you again. Be sure to check us out on Facebook and Twitter for monthly coupons and special deals. Kind regards, Tom Welsh - Service Manager - T_welsh01@sloaneautos.com