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Harvey Cadillac Lexus and Auto Outlet

(229 reviews)
Visit Harvey Cadillac Lexus and Auto Outlet
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (616) 528-1096 (616) 528-1096
Used (616) 528-1098 (616) 528-1098
Service (616) 528-1097 (616) 528-1097

Inventory

See all 134 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2011.
Harvey Automotive is a locally family owned and operated group of dealerships in business since 1966 & located on 28th Street SE in Grand Rapids MI. We feature Cadillac Lexus & Harvey Auto Outlet. Choose from new Cadillac or Lexus, Certified Pre-Owned Cadillac and L/Certified Lexus Certified Pre-Owned, and all makes & models of pre-owned vehicles. We also have full on-site service departments collision repair and a paint shop!
Showrooms Are Open - No Appointment Needed - Contactless Options Are Available

Service center

Phone number (616) 528-1097

Service hours

Monday
7:30am–8:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(229 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent Service Department .

Excellent Service Department . Joe is great to work with. I recommend them. Appreciate the cleanliness

Excellent Service Department .

Excellent Service Department . Joe is great to work with. I recommend them. Appreciate the cleanliness

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Staff very courteous and helpful.

Staff very courteous and helpful. Willing to answer all questions. Service good, with updates as promised.

Staff very courteous and helpful.

Staff very courteous and helpful. Willing to answer all questions. Service good, with updates as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Harvey Lexus does a great job - service department is

Harvey Lexus does a great job - service department is very informative and friendly, I recommend

Harvey Lexus does a great job - service department is

Harvey Lexus does a great job - service department is very informative and friendly, I recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Honest, dependable service always!

Honest, dependable service always! I love my RX350, it’s a 2011 and I keep it serviced with the help of the friendly & professional service department. They have never tried to charge me for repairs I didn’t need. When I’m ready to purchase I will buy from Harvey Lexus !

Honest, dependable service always!

Honest, dependable service always! I love my RX350, it’s a 2011 and I keep it serviced with the help of the friendly & professional service department. They have never tried to charge me for repairs I didn’t need. When I’m ready to purchase I will buy from Harvey Lexus !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Harvey Lexus best dealer there is Driving my 9th Lexus

Harvey Lexus best dealer there is Driving my 9th Lexus and always the best service. Wouldn’t go anywhere else.

Harvey Lexus best dealer there is Driving my 9th Lexus

Harvey Lexus best dealer there is Driving my 9th Lexus and always the best service. Wouldn’t go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Coreen was most helpful, she was professional,

Coreen was most helpful, she was professional, knowledgeable and friendly. Coreen was able to fix one one service issue and combined it with upcoming appointment. ( time saved) It was a pleasure working with her!

Coreen was most helpful, she was professional,

Coreen was most helpful, she was professional, knowledgeable and friendly. Coreen was able to fix one one service issue and combined it with upcoming appointment. ( time saved) It was a pleasure working with her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I have had my 2022 GX460 serviced here six times (every

I have had my 2022 GX460 serviced here six times (every 5,000 miles since my first service at 10,000 miles). I just completed my 30,000-mile service, and it was a major one. This dealership and its service advisor, Brian, went above and beyond to ensure I had a great experience. They have a great waiting room area, friendly staff, and very competitive prices for repairs or services. I am seriously considering becoming a loyal customer.

I have had my 2022 GX460 serviced here six times (every

I have had my 2022 GX460 serviced here six times (every 5,000 miles since my first service at 10,000 miles). I just completed my 30,000-mile service, and it was a major one. This dealership and its service advisor, Brian, went above and beyond to ensure I had a great experience. They have a great waiting room area, friendly staff, and very competitive prices for repairs or services. I am seriously considering becoming a loyal customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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This has always been a world class experience.

This has always been a world class experience. They are knowledgeable about all the services you need and don’t add on unnecessary expenses to your service. The staff is courteous and professional. The show room and waiting area is clean and comfortable. Their level of support is for superior to BMW down the street.

This has always been a world class experience.

This has always been a world class experience. They are knowledgeable about all the services you need and don’t add on unnecessary expenses to your service. The staff is courteous and professional. The show room and waiting area is clean and comfortable. Their level of support is for superior to BMW down the street.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always helpful and courteous.

Always helpful and courteous. , do a thorough job! I like the waiting area, too , coffee and water is appreciated!

Always helpful and courteous.

Always helpful and courteous. , do a thorough job! I like the waiting area, too , coffee and water is appreciated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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We are looking at buying our 6th consecutive Lexus all

We are looking at buying our 6th consecutive Lexus all due to the excellent quality of their product, maintenance service and friendly and capable staff. I think that says it all.

We are looking at buying our 6th consecutive Lexus all

We are looking at buying our 6th consecutive Lexus all due to the excellent quality of their product, maintenance service and friendly and capable staff. I think that says it all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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See all 229 reviews