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Harvey Cadillac Lexus and Auto Outlet

(271 reviews)
Visit Harvey Cadillac Lexus and Auto Outlet
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
New (616) 528-1096 (616) 528-1096
Used (616) 528-1098 (616) 528-1098
Service (616) 528-1097 (616) 528-1097

Inventory

See all 133 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2011.
Harvey Automotive is a locally family owned and operated group of dealerships in Grand Rapids MI. We've been in business since 1966 & are located on 28th Street SE. We feature Cadillac Lexus & Harvey Auto Outlet. Choose from new Cadillac or Lexus, Certified Pre-Owned Cadillac and L/Certified Lexus Certified Pre-Owned, and all makes & models of pre-owned vehicles. We also have full on-site service departments collision repair and a paint shop!
Luxury. Performance. Utility. By Harvey. Since 1966.

Service center

Phone number (616) 528-1097

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(271 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harvey Cadillac Lexus and Auto Outlet from DealerRater.

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The service was wonderful!

The service was wonderful! My wife and I worked with Arman who was super helpful and knowledgeable about both vehicles we purchased. We purchased two pre-owned vehicles. The vehicles were in great condition and they gave us a reasonable price for our trade in. I would highly recommend them!

The service was wonderful!

The service was wonderful! My wife and I worked with Arman who was super helpful and knowledgeable about both vehicles we purchased. We purchased two pre-owned vehicles. The vehicles were in great condition and they gave us a reasonable price for our trade in. I would highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The Service Associates are the best!

The Service Associates are the best! It's their "service after the sale" that is the best in the industry. And it's those service associates is why I'm now driving the 19th Cadilac I've purchased from Harvey Cadillac!

The Service Associates are the best!

The Service Associates are the best! It's their "service after the sale" that is the best in the industry. And it's those service associates is why I'm now driving the 19th Cadilac I've purchased from Harvey Cadillac!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The service is very good Harvey Cadillac I feel is top of

The service is very good Harvey Cadillac I feel is top of the line dealer

The service is very good Harvey Cadillac I feel is top of

The service is very good Harvey Cadillac I feel is top of the line dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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They just know how to treat and value their customers.

They just know how to treat and value their customers. Every single person I've interacted with has treated me as if I were their most important customer. This is my first Caddy, but it won't be my last!

They just know how to treat and value their customers.

They just know how to treat and value their customers. Every single person I've interacted with has treated me as if I were their most important customer. This is my first Caddy, but it won't be my last!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service don't change.

Great service don't change. In the age of minimal ir no customer service, I am glad Harvey still values me

Great service don't change.

Great service don't change. In the age of minimal ir no customer service, I am glad Harvey still values me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Always fast and efficient//Corrine always follow-ups and

Always fast and efficient//Corrine always follow-ups and gets me in and out assp!

Always fast and efficient//Corrine always follow-ups and

Always fast and efficient//Corrine always follow-ups and gets me in and out assp!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service visit was very efficient.

Service visit was very efficient. Good communication with dealer about what services I needed and what I did not need/want. Service was completed quickly and their report contained much good. data on the state of my vehicle.

Service visit was very efficient.

Service visit was very efficient. Good communication with dealer about what services I needed and what I did not need/want. Service was completed quickly and their report contained much good. data on the state of my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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This dealer provides excellent service.

This dealer provides excellent service. I took my car in on 10/6/2025 for an oil change, tire rotation and a 21-point inspection. The service was provided immediately on my arrival and appointment time. I’m very happy with Harvey Cadillac!

This dealer provides excellent service.

This dealer provides excellent service. I took my car in on 10/6/2025 for an oil change, tire rotation and a 21-point inspection. The service was provided immediately on my arrival and appointment time. I’m very happy with Harvey Cadillac!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

marysova2003 - Thank you for taking the time to give us your Five Star review for Harvey Cadillac, kind words and your business - all are appreciated!

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From the time I pulled my vehicle in the garage door at

From the time I pulled my vehicle in the garage door at Harvey, they made me feel special. They addressed my concerns and made me feel like my concerns mattered. They gave me a loaner vehicle while my vehicle was being serviced that was similar to the interior of my vehicle so that there was no learning curve. I really appreciated that. I would definitely recommend Harvey for service!

From the time I pulled my vehicle in the garage door at

From the time I pulled my vehicle in the garage door at Harvey, they made me feel special. They addressed my concerns and made me feel like my concerns mattered. They gave me a loaner vehicle while my vehicle was being serviced that was similar to the interior of my vehicle so that there was no learning curve. I really appreciated that. I would definitely recommend Harvey for service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

TBETHANY - We're glad we could assist you! We appreciate your business, kind words and Five Star review for Harvey Cadillac. Happy motoring!

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They were very helpful to help us with all our needs and

They were very helpful to help us with all our needs and wants was a great experience

They were very helpful to help us with all our needs and

They were very helpful to help us with all our needs and wants was a great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

doug.kraus - Thank you for your Five Star review for Harvey Cadillac - we appreciate your feedback and your business!

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See all 271 reviews