Reviews
The purchase experience was great.
The purchase experience was great. I discussed with the dealership ahead of time and the entire process took less than one hour.
The purchase experience was great.
The purchase experience was great. I discussed with the dealership ahead of time and the entire process took less than one hour.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alain was nice and helpful , service dept was quick,
Alain was nice and helpful , service dept was quick, Erik help me get accessories ordered and service put on the parts in a very timely manner. Had to have the tach put back on , Alain wasn't available, and the heavy-set young man quickly set it up for me. He is always polite and helpful too, don't know His name but He sits by the front windows.
Alain was nice and helpful , service dept was quick,
Alain was nice and helpful , service dept was quick, Erik help me get accessories ordered and service put on the parts in a very timely manner. Had to have the tach put back on , Alain wasn't available, and the heavy-set young man quickly set it up for me. He is always polite and helpful too, don't know His name but He sits by the front windows.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hometown was fantastic.
Hometown was fantastic. I brought the car in for a service and they said it will be out in hour and it was finished on time..
Hometown was fantastic.
Hometown was fantastic. I brought the car in for a service and they said it will be out in hour and it was finished on time..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Roy, we're delighted to hear that your service experience at Steve's Hometown Toyota was timely and fantastic. Thank you for choosing us!
Routine service on Tacoma and service department
Routine service on Tacoma and service department efficient and pleasant as usual waiting area comfortable, no hassle at all
Routine service on Tacoma and service department
Routine service on Tacoma and service department efficient and pleasant as usual waiting area comfortable, no hassle at all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that your routine service experience at Steve's Hometown Toyota was efficient and pleasant. It's great to know our team made you comfortable during your visit. Thank you for choosing us!
Helpful Price was firm so no chance of getting a lower
Helpful Price was firm so no chance of getting a lower price. Found extra keys and manuals and will ship to me.
Helpful Price was firm so no chance of getting a lower
Helpful Price was firm so no chance of getting a lower price. Found extra keys and manuals and will ship to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Steve's Hometown Toyota! We're glad to hear our team was helpful and that we could assist with the extra keys and manuals. If there's anything else you need, feel free to reach out!
Mike was very knowledgeable about the vehicle and pointed
Mike was very knowledgeable about the vehicle and pointed out various features an d showed how the worked and advised how to install Applecar Play
Mike was very knowledgeable about the vehicle and pointed
Mike was very knowledgeable about the vehicle and pointed out various features an d showed how the worked and advised how to install Applecar Play
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Perry, we're delighted to hear that Mike was able to assist you with your vehicle at Steve's Hometown Toyota. Thank you for sharing your experience!
It was my usual experience at HT.
It was my usual experience at HT. Met at athe inside drive thru door. Technician was pleasant and helpful. Waiting area was clean and comfortable. Met a person there that I had not seen in a while and we visited. After a brief wait, I was told my car was ready and had no problems. Was given a free pass to a near by car wash, which I used. All and all, a good ecperience.
It was my usual experience at HT.
It was my usual experience at HT. Met at athe inside drive thru door. Technician was pleasant and helpful. Waiting area was clean and comfortable. Met a person there that I had not seen in a while and we visited. After a brief wait, I was told my car was ready and had no problems. Was given a free pass to a near by car wash, which I used. All and all, a good ecperience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us at Steve's Hometown Toyota! We're glad to hear that our team provided a pleasant and efficient visit, complete with a clean waiting area and even a car wash pass. We appreciate your support and look forward to serving you again in the future!
Jr worked really hard for 4 years and we appreciated all
Jr worked really hard for 4 years and we appreciated all his help the truck is great even though it’s not what we wanted
Jr worked really hard for 4 years and we appreciated all
Jr worked really hard for 4 years and we appreciated all his help the truck is great even though it’s not what we wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us at Steve's Hometown Toyota, Chelly. We're glad to hear that Jr provided dedicated service over the years, and we appreciate your feedback on the truck. If there's anything more we can do to assist you in finding exactly what you're looking for, please let us know!
Typical car buying experience- requests ignored,
Typical car buying experience- requests ignored, uncomfortable sales people and support staff including sales managers, poor communication and just a generally unprofessional experience. It’s like selling cars requires you to be disconnected from reality and sort of inhuman.
Typical car buying experience- requests ignored,
Typical car buying experience- requests ignored, uncomfortable sales people and support staff including sales managers, poor communication and just a generally unprofessional experience. It’s like selling cars requires you to be disconnected from reality and sort of inhuman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Still waiting for the proper assessment.
Still waiting for the proper assessment. I recently took my car for an oil change. They've been telling me for months I had an oil leak. No drips spots until the next day after the recent oil change.???
Still waiting for the proper assessment.
Still waiting for the proper assessment. I recently took my car for an oil change. They've been telling me for months I had an oil leak. No drips spots until the next day after the recent oil change.???
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. At Steve's Hometown Toyota, we aim to provide thorough assessments and clear communication. Please reach out directly so we can address your concerns about the oil leak promptly!