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Jack Phelan Dodge Chrysler Jeep Ram

(1,782 reviews)
Visit Jack Phelan Dodge Chrysler Jeep Ram
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2024 consumer dealer award
View 6 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award
New (708) 689-4390 (708) 689-4390
Used (708) 689-4353 (708) 689-4353
Service (708) 689-4391 (708) 689-4391

Reviews

(1,782 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Phelan Dodge Chrysler Jeep Ram from DealerRater.

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Accommodating & knowledgeablevlean showroom & courteous

Accommodating & knowledgeablevlean showroom & courteous good inventory awesome good memory o return visits. Everything went great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

had car towed there on a Friday, it was fixed on Sat

had car towed there on a Friday, it was fixed on Sat without authorization and charged me $3800 my car was repossessed from the dealership without my knowledge. I am in the process of filing a claim with the Federal Trade Commission- C. Carson, and filing a claim with the better business bureau.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I recently had my car serviced twice in the past 3 months

I recently had my car serviced twice in the past 3 months and I cannot speak highly enough of my experience, thanks to Ben. From the moment I walked in, he made me feel welcome and valued as a customer. Ben took the time to explain the services my vehicle needed and answered all my questions with patience and expertise. I appreciated his transparency regarding the costs and timelines involved, which made the entire process smooth and stress-free. What truly stood out was his commitment to customer satisfaction. He went above and beyond to ensure that my car was serviced promptly and kept me updating during the process. It’s rare to find someone who genuinely cares about their customers like Ben does. The entire staff was friendly and professional, but Ben made this experience exceptional. I will definitely be returning for future services and will recommend him to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Went in today to look at Jeep Renegades, was met by

Went in today to look at Jeep Renegades, was met by Jonathan who was very pleasant and knowledgeable to work with. Ended up purchasing the car the same day was a quick and easy process and felt like I got a great car and a good deal.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I’m very pleased to have work with Nick.

I’m very pleased to have work with Nick. Excellent place to buy a new motor vehicles. Great and friendly service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

He was super patient with my family and I!

He was super patient with my family and I! Super sweet! He was amazing with us!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ray Seba provided excellent assistance.

Ray Seba provided excellent assistance. He made this a great car-buying experience. I give him my highest recommendation!

Rating breakdown (out of 5):
  • Customer service
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  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Keith is amazing, he fit me in last minute after when I

Keith is amazing, he fit me in last minute after when I needed by brakes done asap. I took my car to get brakes done somewhere else and they messed it, when they put the parts back they did a horrible job. I called Keith in a panic and he fit me in. Took the truck, got my brakes and got my truck back working as it should.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very nice and professional.

Very nice and professional. They even cleaned my other Jeep while I bought a new one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Eddie was absolutely FANTASTIC!

Eddie was absolutely FANTASTIC! He truly showed how much he cared, was extremely helpful, went above and beyond! He made my first car purchase a memorable one!!! Thank you Eddie, for your amazing service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.