Walt Massey Chevrolet Buick GMC

Had a great experience with buying 3 vehicles this year! Service is great every time I go there! Very friendly and nice people that are willing to help... you out!!

I searched on-line and found my car at Walt Massey. The entire process from selecting the SUV to completing the paperwork and getting financed was done... online. because I was not local. Shahamle was my finance rep and she worked miracles. Very pleased with the service received.

I want to brag a minute on one of Walt Massey’s salesmen...Ricky Osborne. After 13 years in an Acura TL (bought new in 2005), I decided to buy a truck.... Living in Mobile, I went to a local dealership and found a 2017 1500 Sierra, took it home overnight, and was just not completely satisfied with it (mostly because it wasn’t 4 WD...never owning a truck, didn’t know for sure if I even wanted that option, but something kept telling me that I did). That dealership couldn’t find anything else for me in my price range so I was getting kind of frustrated. A good friend of mine who has bought three vehicles from Massey told me to give them a call. Within four hours by phone and internet, Ricky found me a beautiful 2018 1500 with 4WD for only about a thousand more than the price of the one I’d found over here. I came over the next day and bought it at around 6:30 that evening. From start to finish, Ricky was on top of everything...and without the “pressure” that people may expect from a salesman. It was the PERFECT experience! And that was so important to me since I hadn’t bought since 2005. So, I will recommend Massey to everyone I know and I’ll buy from them next time I’m in need. I really appreciated it!

I would recommend any of my friends and family to Walt Massey!! Our salesman worked hard to get us exactly what we wanted! The process was straightforward... and everyone we came in contact with was wonderful!!

I am an informed buyer - I do my research and shop around for not only the best overall cost, but the best combination of deal and match for what I'm looking... for. So, I can be a car dealership's nightmare. Salesperson Tera Dennis beared with me through that process and worked to answer all of my many questions to my satisfaction - again, not an easy task. Once we finally made a decision to purchase, when we were at the "final price" phase, usually the most painful part with back-and-forth trips by a salesman to the sales manager's office and constant haggling over price, surprise!!!There was no gamesmanship! The Sales Manager Cory came outside to the car and simply offered to meet another dealer's price, straight up, and then we were shaking hands and the deal was begun. The next step was to get into the Financing office - another place where games are usually played. Not so! Kim Loftin was quick, professional, friendly and non-aggressive - just a casual low anxiety finalization of the purchase! If every car purchase went like this, the world would be a much better place!

Making appointment is supposed to get you in and out. Did GMC truck on Thursday. And CHEVY Tahoe today. Both took well over 1 and half hours !!

Jeffrey did a great job helping me buy a new truck and was very patient waiting on my decision on which truck I should buy.

Set up an appointment to recalibrate brakes and overall inspection and everything went smoothly Was not expecting a complete inspection but got one and... was glad to hear all is goood

Thanks to Mitch Greene - very attentive and helpful. All my requests were addressed - moved the vehicle to Gulfport for further fitting for dinghy pulling... and my Canyon is now in Pearl and happy.

I was called numerous times by Jordan in the service center and told I had a recall. I tried multiple times to set up an appointment each time she told... me the part was on national back order. This went on from June until September. Several times she told me her boss was working on getting the part. On September 22 my husband noticed my tire was turning out and took the vehicle to Walt Massey. They deemed it unsafe to drive (the vehicle I drive me children in daily) told him they didn't even know about a recall on my vehicle they had to look it up. They kept my car and said they would fix it. I received a call on Wednesday asking if I wanted to bring my vehicle in to be serviced. My car was already there because I couldn't drive it!!! So my husband called Thursday to get an update with no response. I called Friday and was told the part came in that day after being previously told it was there Wednesday. I also told the sales man when buying the car we would like to try financing with Keesler before trying anyone else. He failed to relay that message and they ran my credit through multiple places before Keesler. Now I'm stuck with the inquires on my credit report. I would never recommend Walt Massey again!!