Reviews
Armand was a great help. He keep me informed and worked with my warranty vendor. Thank you!
Armand was a great help. He keep me informed and worked with my warranty vendor. Thank you!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Lucas! We're thrilled to hear that Armand was able to assist you and keep you informed throughout the process. Your satisfaction is our priority at Fresno Buick GMC. We hope to see you again soon! Fresno Buick GMC Team - Service Manager Mike Templeton
Fresno Buick GMC rolled out the red carpet for us!! We were treated with the utmost respect and kindness from day 1!! We had an issue with the vehicle that was out of their control and they handled it for us from start to finish. I will be returning to them for my future purchases. Great job!!!!
Fresno Buick GMC rolled out the red carpet for us!! We were treated with the utmost respect and kindness from day 1!! We had an issue with the vehicle that was out of their control and they handled it for us from start to finish. I will be returning to them for my future purchases. Great job!!!!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review, Kristie! We truly appreciate your kind words and are thrilled to hear that you felt well taken care of at Fresno Buick GMC. It's our goal to provide excellent service and support, and we're glad we could assist you with your vehicle issue. We look forward to welcoming you back for your future purchases! Great job on being a valued customer! Fresno Buick GMC Team - Jarrett Marks, General Manager
The service was fast, communication was great and I’m always greeted by friendly service staff. This is the only place I will take my Yukon for service!
The service was fast, communication was great and I’m always greeted by friendly service staff. This is the only place I will take my Yukon for service!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I truly appreciate your kind words about our fast service and friendly staff at Fresno Buick GMC. I'm thrilled to hear that you trust us to take care of your GMC Yukon. We look forward to seeing you again for your next service visit! Fresno Buick GMC Team - Service Manager Mike Templeton
Armen always does a good job in getting me in and out of the service department. Job was done quickly and completely. Would recommend to friends and family.
Armen always does a good job in getting me in and out of the service department. Job was done quickly and completely. Would recommend to friends and family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Mike! I'm pleased to hear that Armen provided you with efficient service at Fresno Buick GMC. Your recommendation to friends and family means a lot to us. We look forward to seeing you again! Fresno Buick GMC Team - Service Manager Mike Templeton
My service guy is always right on top of everything and very nice. Thanks again for the great service.
My service guy is always right on top of everything and very nice. Thanks again for the great service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Cathey! I'm thrilled to hear that our service team provided you with great assistance and that you had a positive experience at Fresno Buick GMC. We appreciate your feedback and look forward to serving you again in the future! Fresno Buick GMC Team - Service Manager Mike Templeton
Armen is my service mgr he has been great keeping me informed on everything that was going on with my truck.
Armen is my service mgr he has been great keeping me informed on everything that was going on with my truck.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Bobby! I am thrilled to hear that Armen provided you with excellent service and kept you informed about your truck. At Fresno Buick GMC, we strive to offer outstanding customer experiences. We look forward to seeing you again! Fresno Buick GMC Team - Service Manager Mike Templeton
Great job but it did take a bit long to complete a simple routine service.
Great job but it did take a bit long to complete a simple routine service.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Armen P. was very professional and upfront with all my service needs. Explained everything thoroughly, and provided realistic expectations for the time needed for service.
Armen P. was very professional and upfront with all my service needs. Explained everything thoroughly, and provided realistic expectations for the time needed for service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Sincere thanks for this positive feedback! I'm glad to hear that Armen provided you with professional and thorough service at Fresno Buick GMC. It's our goal to keep our customers informed and satisfied, and I appreciate you sharing your experience. We look forward to welcoming you back for your next service! Fresno Buick GMC Team - Service Manager Mike Templeton
Great service but Buick rep failed to ask for my service coupon discount. I need to go back and try to get reimbursed.
Great service but Buick rep failed to ask for my service coupon discount. I need to go back and try to get reimbursed.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Mark. I appreciate your kind words about our service at Fresno Buick GMC. I understand your concern regarding the service coupon discount and encourage you to reach out to us directly so we can assist you with the reimbursement process. Your experience is important to us, and we look forward to helping resolve this matter for you. Fresno Buick GMC Team - Service Manager Mike Templeton
Easy check- in and check-out. Appreciated progress reports in person and online. Arsham as usual is knowledgeable and explained procedures to take place. One negative issue… your prices are rediculous. $169 to $229 for oil changes and tire rotations are outlandish. I won’t be back for either of these.
Easy check- in and check-out. Appreciated progress reports in person and online. Arsham as usual is knowledgeable and explained procedures to take place. One negative issue… your prices are rediculous. $169 to $229 for oil changes and tire rotations are outlandish. I won’t be back for either of these.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. I'm glad to hear you appreciated the check-in and check-out process, as well as Arsham's knowledgeable assistance at Fresno Buick GMC. I understand your concerns regarding our pricing for oil changes and tire rotations. Our team strives to provide quality service, and your input is valuable as we continuously evaluate our offerings. If you have any further concerns or would like to discuss this in more detail, please feel free to reach out to me directly. I appreciate your insights, and we hope to serve you better in the future. Fresno Buick GMC Team - Service Manager Mike Templeton