Prompt same day service with appointment. Service writer kept me informed throughout the day. Shuttle service to and from my house. Service Manager introduced... himself to me and reassured me of the quality of service I should get.
Was in there for oil change..And went home that night to check all fluids because we were leaving out of town the next morning."thank God I checked. Oil... was still brown in color like they never changed it.?oil On filter and loose.?
I really appreciate the warm, professional customer service I experienced in the sales department and in financing.
We appreciate your reply, I am glad you had a great experience. Keep us in mind for your next vehicle purchase!
Worst service I have ever received even after trying to deal with the service manager! You buy top of line expecting the same in service and this place... has been nothing but issues and has yet to measure up to any expectations!
Very friendly but very evasive of questions about the navigation system. Disappointing?.
Hello there, we appreciate you taking the time to leave us this feedback.
Good service. Good people. Good place. Good cars. What more is there?
Hello, thank you for your kind words and this wonderful review!
Always great service no issue thanks john b making sure it goes that way
Thanks for highlighting some of our staff who helped make this such a great experience!
Had a small issue with a sensor on my truck and they told me they would take care of witch they did the got me rent less than 10min and I was on my way... my truck was ready next day
Hello, we are glad we could help!
Service department need to supervise their mechanic because I had my tire repair there and then when I pick up my car and went home. I got flat again.... I paid for nothing.Anyway, I had to go to the nearest tire store and have them fix my tire. no plm after this.
Please contact are service manger at (559) 431-2020 EX130 when you have an opportunity, and we will be more than happy to try and turn your experienc...e around.
Felt that service advisor wasn't very accommodating. Had an air arrogance and only seemed interested in upselling other services that my car needed. Otherwise,... if there was no sale to be made, you're out of luck.
Thank you for letting us know about your recent visit to Fresno Buick GMC.