Fresno Buick GMC

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
24 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 3.0 out of 5
    June 28, 2019

    Very friendly but very evasive of questions about the navigation system. Disappointing?.

    3.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello there, we appreciate you taking the time to leave us this feedback.

  • 5.0 out of 5
    June 25, 2019

    Good service. Good people. Good place. Good cars. What more is there?

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for your kind words and this wonderful review!

  • January 1, 2012

    I really appreciate the warm, professional customer service I experienced in the sales department and in financing.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We appreciate your reply, I am glad you had a great experience. Keep us in mind for your next vehicle purchase!

  • 5.0 out of 5
    May 29, 2019

    Always great service no issue thanks john b making sure it goes that way

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for highlighting some of our staff who helped make this such a great experience!

  • 5.0 out of 5
    May 13, 2019

    Had a small issue with a sensor on my truck and they told me they would take care of witch they did the got me rent less than 10min and I was on my way... my truck was ready next day

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we are glad we could help!

  • 1.0 out of 5
    May 1, 2019

    Service department need to supervise their mechanic because I had my tire repair there and then when I pick up my car and went home. I got flat again.... I paid for nothing.Anyway, I had to go to the nearest tire store and have them fix my tire. no plm after this.

    Not Applicable
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Please contact are service manger at (559) 431-2020 EX130 when you have an opportunity, and we will be more than happy to try and turn your experienc...e around.

  • 2.0 out of 5
    April 11, 2019

    Felt that service advisor wasn't very accommodating. Had an air arrogance and only seemed interested in upselling other services that my car needed. Otherwise,... if there was no sale to be made, you're out of luck.

    2.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for letting us know about your recent visit to Fresno Buick GMC.

  • 1.0 out of 5
    March 18, 2019

    Bad service from sale manager Jarrett he’s gonna act like here care about you but he doesn’t be careful with him . It’s sad. !

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 3.0 out of 5
    March 11, 2019

    When someone makes a large purchase please don't allow the buyer to get into the vehicle with scratches on the door. I did bring it to the salesmen's attention... and they are going to repair it but I have to take the time off work to take my new vehicle in to have the scratches taken out. The salesmen was awesome. Thank you.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for taking the time to leave us feedback about your experience with us.

  • 5.0 out of 5
    December 25, 2018

    Very knowledgeable and helpful, went out of their way to provide the best advice for what I was looking for, grateful I stopped by

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there! We're so happy we were able to help you out!

View More Reviews