Fresno Buick GMC

I was in for my annual maintenance check up, service is always great and very timely, never more than an hour. My go to person is Fernando a really great person.

Great team of workers. Service was fast and reliable. Would recommend this dealership to family and friends.

Poor customer service in sales and service department. I wouldn’t go back if I had a choice

Courteous knowledgeable, trustworthy, and very efficient. The service team is the best in the Valley by far.

I was in and out quick everybody very attentive. Did oil change and rotate tires

Fernando who works service in Fresno location is amazing. He listens to your concerns and explains everything. I only deal with him

Great customer service technicians very knowledge in their profession very professional always do a great job on my vehicles

I took my 2017 GMC 2500 diesel truck in for the two thermostats to be replaced. Soon after leaving the dealer I got a reduced power Action required keep driving to clean particulate filter. I took the truck back to the dealer and it had a whole new set of code problems that had not appeared ever before relating to the regen and def system. The tech who had worked on it before determined there was a hose that was not hooked up when they were doing the previous work and it would not do the automatic regen process. They hooked up the hose and did a manual regen process to attempt to clear the soot out of the particulate filter. Right after I left the same reduced power warning came on again and it told me to keep driving. I decided to drive up to the mountains to give it a chance to clear out the exhaust filter. No luck so I took it back to the dealer where they determined I needed a new particulate filter! Part cost around $3,000! ( all due to a problem they caused!) I left the truck and gave them the go ahead to do the work and order the part. over the weekend I stewed over the whole situation on Tuesday morning I called Quality auto and Diesel repair in Clovis and they told me they see this problem a lot and sometimes it requires 3-4 manual regens to get the soot level down in the exhaust filter and they were confident it did not need replacement. So I went back to dealer took my truck they charged me a $175 diagnostic fee for there missed diagnosis. Quality auto did the regen multiple times got the soot level in filter to 14% test dove it and all is good and it runs like normal and bill was $200! I will never go back to Fresno GMC again! Either they are crooks or they don't know what they are doing! or both

I?ve been taking my Terrain since I got it in 2013. The maintenance service is fantastic! My car has never had any major problems she has been so dependable and I love it.

Reliable service and great personalities to work with. Mariam and Fernando was great.