Reviews
Trying to cheat prices out of people when confronted he
Trying to cheat prices out of people when confronted he laughed and blocked me then coincidentally the listing of the cheaper price changed to his original asking price so with that being said here is a lil more. Horrible Customer Service I recently had the misfortune of dealing with Robert, the owner of JKB, and I am writing to express my extreme dissatisfaction with their customer service. From the moment I messaged him, I was greeted with a rude and dismissive attitude. When I finally got his attention, I was met with a barrage of unhelpful responses and a general lack of interest in what I was trying to tell him. It was clear that he was not interested in providing good customer service. I would strongly advise anyone considering doing business with Robert or JKB to think twice. Their poor customer service is a major deterrent, and I will definitely not be purchasing a vehicle from them.
Trying to cheat prices out of people when confronted he
Trying to cheat prices out of people when confronted he laughed and blocked me then coincidentally the listing of the cheaper price changed to his original asking price so with that being said here is a lil more. Horrible Customer Service I recently had the misfortune of dealing with Robert, the owner of JKB, and I am writing to express my extreme dissatisfaction with their customer service. From the moment I messaged him, I was greeted with a rude and dismissive attitude. When I finally got his attention, I was met with a barrage of unhelpful responses and a general lack of interest in what I was trying to tell him. It was clear that he was not interested in providing good customer service. I would strongly advise anyone considering doing business with Robert or JKB to think twice. Their poor customer service is a major deterrent, and I will definitely not be purchasing a vehicle from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Straight forward & honest, that is more than I had come
Straight forward & honest, that is more than I had come to expect from used car dealers in general. If a friend was used car shopping I would tell them to check out JKB Auto. The entire staff was friendly and fun!
Straight forward & honest, that is more than I had come
Straight forward & honest, that is more than I had come to expect from used car dealers in general. If a friend was used car shopping I would tell them to check out JKB Auto. The entire staff was friendly and fun!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No point!
No point! Nobody will ever see this. Yall Suck. Horrible service. Won't stand behind your Product. Bought a truck, and check engine light on in less than 8 days, and you tell me to take it somewhere else.
No point!
No point! Nobody will ever see this. Yall Suck. Horrible service. Won't stand behind your Product. Bought a truck, and check engine light on in less than 8 days, and you tell me to take it somewhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchasing my Truck from JKB Auto was a pleasure.
Purchasing my Truck from JKB Auto was a pleasure. This was a first for me, buying a vehicle online, might I add that this was most pleasant experience ever buying a vehicle. From Samantha to Nick and Robert- who was excellent in explaining all that was required of me to finalize this deal from long distance(Louisiana). The Dodge Ram 2500 was exactly what I was looking for in a truck. Great truck runs fantastic and the pulling power is amazing. If I’m ever in need of another vehicle I will definitely call the folks at JKB Auto.
Purchasing my Truck from JKB Auto was a pleasure.
Purchasing my Truck from JKB Auto was a pleasure. This was a first for me, buying a vehicle online, might I add that this was most pleasant experience ever buying a vehicle. From Samantha to Nick and Robert- who was excellent in explaining all that was required of me to finalize this deal from long distance(Louisiana). The Dodge Ram 2500 was exactly what I was looking for in a truck. Great truck runs fantastic and the pulling power is amazing. If I’m ever in need of another vehicle I will definitely call the folks at JKB Auto.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks to Robert and Sasha
Special thanks to Robert who made my out of state purchase of Audi Q8 seamless… I purchased and paid for vehicle from the comfort of my home in Chicago. Entire staff is very helpful, ethical, and professional. Simply good people to work and deal with. Would love to do business with you again Robert!
Thanks to Robert and Sasha
Special thanks to Robert who made my out of state purchase of Audi Q8 seamless… I purchased and paid for vehicle from the comfort of my home in Chicago. Entire staff is very helpful, ethical, and professional. Simply good people to work and deal with. Would love to do business with you again Robert!
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
One of the best dealerships to get a truck at.
It was super good, the people here were super kind and great to work with. They make good jokes and it was a joy to get a truck from this dealership. Thank you guys.
One of the best dealerships to get a truck at.
It was super good, the people here were super kind and great to work with. They make good jokes and it was a joy to get a truck from this dealership. Thank you guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
DO NOT RECOMMEND...VERY RUDE SALESMAN!
I reached out to this dealership from a car I saw on here and their website. I was a few hours away and wanted some more detailed pictures before deciding if I wanted to drive up and look at it and purchase. I thanked the salesman for the pictures but told him due to some things we didn't like about the condition of the vehicle that we weren't interested. He then proceeded to get very rude to me over text and would not drop the issue. He told me he could have just lied to me about the imperfections and had me drive 3 hours away. I finally had to block his number from my phone because he would not stop. I would not recommend this dealership...very rude salesman!!
DO NOT RECOMMEND...VERY RUDE SALESMAN!
I reached out to this dealership from a car I saw on here and their website. I was a few hours away and wanted some more detailed pictures before deciding if I wanted to drive up and look at it and purchase. I thanked the salesman for the pictures but told him due to some things we didn't like about the condition of the vehicle that we weren't interested. He then proceeded to get very rude to me over text and would not drop the issue. He told me he could have just lied to me about the imperfections and had me drive 3 hours away. I finally had to block his number from my phone because he would not stop. I would not recommend this dealership...very rude salesman!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My new Audi Q8
Special thanks to Robert who made my out of state purchase of Audi Q8 seamless… I purchased and paid for vehicle from the comfort of my home in Chicago. Entire staff is very helpful, ethical, and professional. Simply good people to work and deal with. Would love to do business with you again Robert!
My new Audi Q8
Special thanks to Robert who made my out of state purchase of Audi Q8 seamless… I purchased and paid for vehicle from the comfort of my home in Chicago. Entire staff is very helpful, ethical, and professional. Simply good people to work and deal with. Would love to do business with you again Robert!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
JKB auto
No xtra fees and clear sales price no pressure sales. Knowledgeable sales staff and friendly. A lot of vehicles to choose from. Great place to get a ride
JKB auto
No xtra fees and clear sales price no pressure sales. Knowledgeable sales staff and friendly. A lot of vehicles to choose from. Great place to get a ride
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don't buy
Was going to buy 2019 Corvette was listed as A 2LT Is with one previous owner The car is not a 2lt it is a 1lt nor did it have one owner it had 3
Don't buy
Was going to buy 2019 Corvette was listed as A 2LT Is with one previous owner The car is not a 2lt it is a 1lt nor did it have one owner it had 3
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase