Reviews
Write a reviewDenied from using approved GMC family discount
We were approved to use the discount at other dealers. Sales man said he's never had this happen in the 20 years he's worked here. Shady, not honest dealership.
Denied from using approved GMC family discount
We were approved to use the discount at other dealers. Sales man said he's never had this happen in the 20 years he's worked here. Shady, not honest dealership.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Can't even look online?
No price listed on cars.com, so went to dealer website for more details. I was required to give contact information before I could even look at inventory, to make sure I'm not "spying" on them. That type of approach will not attract new customers. Too bad, because you have exactly what I wanted...
Can't even look online?
No price listed on cars.com, so went to dealer website for more details. I was required to give contact information before I could even look at inventory, to make sure I'm not "spying" on them. That type of approach will not attract new customers. Too bad, because you have exactly what I wanted...
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Winston
We came from ND; tailgate wouldn't unlock, they took our Silverado in immediately and fixed the problem! We'd give them a 10 star rating for their very helpful and courteous staff.
Winston
We came from ND; tailgate wouldn't unlock, they took our Silverado in immediately and fixed the problem! We'd give them a 10 star rating for their very helpful and courteous staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the kind words and thank you for the opportunity to help!
Pretty Solid!
Went there to look at a Buick LaCrosse, and trade in my Buick Lucerne. They were very nice, attentive, I had someone help me right away. The seller wasn't pushy, gave me all the numbers I'd need, and it didn't take a long time to do any of it. When I told him I wanted to go home and sleep on it, he was perfectly fine with that, and didn't push me or anything as I've experienced in other situations. Gave me more than fair trade value, got a good price on the car itself. All in all I was very happy with my transaction.
Pretty Solid!
Went there to look at a Buick LaCrosse, and trade in my Buick Lucerne. They were very nice, attentive, I had someone help me right away. The seller wasn't pushy, gave me all the numbers I'd need, and it didn't take a long time to do any of it. When I told him I wanted to go home and sleep on it, he was perfectly fine with that, and didn't push me or anything as I've experienced in other situations. Gave me more than fair trade value, got a good price on the car itself. All in all I was very happy with my transaction.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words, but more importantly, thanks for being our customer! We hope you enjoy your new Buick.
Dissapointing to say the least
We've purchased 2 new and one certified used vehicles from this place, each experience has left us with a bad taste in our mouth, as have our encounters with their service department been very disappointing as of late, making their problems our problems.
Dissapointing to say the least
We've purchased 2 new and one certified used vehicles from this place, each experience has left us with a bad taste in our mouth, as have our encounters with their service department been very disappointing as of late, making their problems our problems.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your feedback with us Troy. I am very disappointed to hear about your negative experience with our dealership. I would appreciate the opportunity to speak with you further -- to learn more about your experience and, if possible, repair our business relationship. Please contact me at your earliest convenience. Sincerely, Barry Schuler-Customer Care Manager-barry@clemonsautogroup.com
Best car buying experience we have had!
My husband and I just bought a 2014 sonic from Pat Clemons, Zach was our salesman and everything went smooth! He was very upfront an honest from the start. We were very excited to buy our first brand new car, and Zach did everything he could to make sure it was ready for us to pick up when we were ready! Dallas assisted us with the financing and he made sure we knew exactly what we were paying for before signing any papers! Our over all experience was wonderful and we are looking forward to going back when we are ready for another vehicle! Thank you
Best car buying experience we have had!
My husband and I just bought a 2014 sonic from Pat Clemons, Zach was our salesman and everything went smooth! He was very upfront an honest from the start. We were very excited to buy our first brand new car, and Zach did everything he could to make sure it was ready for us to pick up when we were ready! Dallas assisted us with the financing and he made sure we knew exactly what we were paying for before signing any papers! Our over all experience was wonderful and we are looking forward to going back when we are ready for another vehicle! Thank you
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for honoring us with your business. Serving our customers needs to the best of our ability is how Pat Clemons has stayed in business for over 35 years. The Sonic is such a great car and will serve your family well for years to come. Please let us know if we may be of assistance and to schedule your maintenance.
SO FAR SO GOOD
I haven't purchase yet but so far I am please with the price we came up with and the car seems in very good condition. They seem friendly and willing to please the customer. They will go far with that attitude and sell a lot of vehicles . Some how right from the get go you have a science you buying from a reliable dealer. Let you know more in a few days going to see them on Friday. 4/17/2014
SO FAR SO GOOD
I haven't purchase yet but so far I am please with the price we came up with and the car seems in very good condition. They seem friendly and willing to please the customer. They will go far with that attitude and sell a lot of vehicles . Some how right from the get go you have a science you buying from a reliable dealer. Let you know more in a few days going to see them on Friday. 4/17/2014
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dan, We enjoyed working with you over the phone and meeting you in person as well. I was told that you and Mikal had a great time conversing while the vehicle was getting prepped for delivery. This vehicle is a great vehicle for your family and it will serve your family well. The Clemons motto has always been "We Put You First". We strive to make the car buying experience both enjoyable and stress free. My name is Barry Schuler and my number is 1-888-782-9312 if you ever need to reach me.
Great experience!
We just bought our third vehicle ( first new one) from this dealer. Very happy with the process! Love our new cruze!!!
Great experience!
We just bought our third vehicle ( first new one) from this dealer. Very happy with the process! Love our new cruze!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was an honor serving your family. Our dealership family will be here to serve you after the sale and into the future. If you have any questions, mechanical service or "Heaven Forbid", collision repair. We have a full staff of certified technicians on staff. Thank You for your repeat business and kind words, it was a joy assisting you as well.
Great service
They were very easy to deal with, not too pushy and very helpful in finding financing.
Great service
They were very easy to deal with, not too pushy and very helpful in finding financing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so very much for allowing us the privilege of serving you. We strive to ensure that every customer receives the best service before, during and after the sale.
Great Experience!!
Everyone was very professional and helpful. We are repeat customers and like the service we receive.
Great Experience!!
Everyone was very professional and helpful. We are repeat customers and like the service we receive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Repeat customers are what strive for here at Pat Clemons. Thank you for selecting us as your dealer of choice for this vehicle. It was so much fun working for you and your family. Looking forward to serving you again for years to come.