Reviews
Thanks Mike for all of your help.
Thanks Mike for all of your help. The process wasn’t that long and I’m excited to have a 2020 truck. Definitely an upgrade for me. Keep up the good work.
Thanks Mike for all of your help.
Thanks Mike for all of your help. The process wasn’t that long and I’m excited to have a 2020 truck. Definitely an upgrade for me. Keep up the good work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very nice dealership, clean and a comfortable waiting
Very nice dealership, clean and a comfortable waiting area. I like to think I got a good deal for a really nice Dodge caravan. Drives like new and the salesman Big Ed was very nice and knowledgeable.
Very nice dealership, clean and a comfortable waiting
Very nice dealership, clean and a comfortable waiting area. I like to think I got a good deal for a really nice Dodge caravan. Drives like new and the salesman Big Ed was very nice and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You for your excellent service sales Man Ed Work
Thank You for your excellent service sales Man Ed Work hard in my behalf to get me approved.. Just a Blessing with the owners of the dealership.. I received a great smile thank you I would offer Shaver's prefer motors to family and friends
Thank You for your excellent service sales Man Ed Work
Thank You for your excellent service sales Man Ed Work hard in my behalf to get me approved.. Just a Blessing with the owners of the dealership.. I received a great smile thank you I would offer Shaver's prefer motors to family and friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We've purchased from Shaver in the past, and sent family
We've purchased from Shaver in the past, and sent family members there as well. (Family purchased 3 vehicles) We appreciate knowing we are getting a quality vehicle without a "circus" atmosphere. Our salesman, Kevin, was helpful, knowledgeable and he understood my sense of humor! He was experiencing some added stress, but maintained a good demeanor throughout our transaction. GM Joe, worked it out so that we could get my dream car within our needs. She's still unnamed, but boy is she a beauty! They are great people, and do honest business. We will continue promoting them to our friends and family. i highly recommend this family owned car dealership. They really do put customer service first!
We've purchased from Shaver in the past, and sent family
We've purchased from Shaver in the past, and sent family members there as well. (Family purchased 3 vehicles) We appreciate knowing we are getting a quality vehicle without a "circus" atmosphere. Our salesman, Kevin, was helpful, knowledgeable and he understood my sense of humor! He was experiencing some added stress, but maintained a good demeanor throughout our transaction. GM Joe, worked it out so that we could get my dream car within our needs. She's still unnamed, but boy is she a beauty! They are great people, and do honest business. We will continue promoting them to our friends and family. i highly recommend this family owned car dealership. They really do put customer service first!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kevin was the absolute best!
Kevin was the absolute best!!! He did the best to make sure I drove off in what I wanted
Kevin was the absolute best!
Kevin was the absolute best!!! He did the best to make sure I drove off in what I wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very smooth process they really took there time and made
Very smooth process they really took there time and made me feel welcome. I will refer them
Very smooth process they really took there time and made
Very smooth process they really took there time and made me feel welcome. I will refer them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No pressure to purchase extended warranties or other
No pressure to purchase extended warranties or other products. I did not believe I should have paid $399 for factory wheel locks
No pressure to purchase extended warranties or other
No pressure to purchase extended warranties or other products. I did not believe I should have paid $399 for factory wheel locks
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Great place to buy a vehicle Ed is the man you need to
Great place to buy a vehicle Ed is the man you need to talk with
Great place to buy a vehicle Ed is the man you need to
Great place to buy a vehicle Ed is the man you need to talk with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was a great experience and Kevin is excellent!
This was a great experience and Kevin is excellent! 1 thing not liked- LoJack service.
This was a great experience and Kevin is excellent!
This was a great experience and Kevin is excellent! 1 thing not liked- LoJack service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review and for choosing Shaver Preferred Motors! We’re thrilled to hear you had a great experience with us. We always strive to deliver top-tier service and provide real value to our customers, and one way we do that is by including Lojack service with every vehicle. It’s our way of helping protect your investment and support your vehicle’s longevity—because peace of mind is important to us and our customers. We appreciate your feedback and look forward to seeing you back again at Shaver Preferred Motors in Merrillville!
Overall the transaction was ok, the salesman was very
Overall the transaction was ok, the salesman was very helpful, .The only problem that I have is that when I did the electronic signature it was done on a small tablet and I did not see the ridiculously high priced wheel locks (399.00). that can be bought at any auto parts store for around 50.00.I realize that a signature closes the deal but I Would be willing to re sign the documents after returning the locks and being reimbursed for the locks every thing else can remain the same.
Overall the transaction was ok, the salesman was very
Overall the transaction was ok, the salesman was very helpful, .The only problem that I have is that when I did the electronic signature it was done on a small tablet and I did not see the ridiculously high priced wheel locks (399.00). that can be bought at any auto parts store for around 50.00.I realize that a signature closes the deal but I Would be willing to re sign the documents after returning the locks and being reimbursed for the locks every thing else can remain the same.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review, Daren! At Shaver Preferred Motors, we're committed to offering more than just a vehicle—we’re committed to providing peace of mind and long-term value. That’s why every vehicle we sell comes standard with wheel locks included. These features are designed to help protect your investment and support your vehicle’s longevity, and are also listed on our website as part of our transparent pricing layout, so our customers know exactly what they’re getting up front. Thank you again for your feedback. We truly appreciate it and look forward to seeing you again here in Merrillville at Shaver Preferred Motors again one day soon!