Reviews
I bought 2017 focus on 12/20/2024 3 weeks old and it has
I bought 2017 focus on 12/20/2024 3 weeks old and it has a bad transmission it’s costing me money because the warranty company on some bull so I’m left without a car and can’t get to work i feel like this company scammed me they knew what was wrong with this I’ve put 566miles on this car and all of this happens I took my car back up to Preferred Motors automotive center and they turned me away My car is currently in the shop at Ford and the service representative. Tell me that they can’t give me a Courtesy car because my warranty is through a third-party company I can’t rent a car through the warranty company because they have to see what Ford say about the transmission I’m a local resident and a well respected person and I wouldn’t recommend this dealership to nobody I know, you guys have an entire shop across the street you can’t tell me nobody knew about this transmission I’m stuck with a car note on a car I’ve had for 3weeks and the transmission goes out I’ve missed work and soon to be a bill for the remaining balance for the repairs and diagnosis plus money for a rental car when ever the warranty company says I’m eligible for one Like I said, I’m a local resident been standing in the area all my life 40 plus years And I never experienced this
I bought 2017 focus on 12/20/2024 3 weeks old and it has
I bought 2017 focus on 12/20/2024 3 weeks old and it has a bad transmission it’s costing me money because the warranty company on some bull so I’m left without a car and can’t get to work i feel like this company scammed me they knew what was wrong with this I’ve put 566miles on this car and all of this happens I took my car back up to Preferred Motors automotive center and they turned me away My car is currently in the shop at Ford and the service representative. Tell me that they can’t give me a Courtesy car because my warranty is through a third-party company I can’t rent a car through the warranty company because they have to see what Ford say about the transmission I’m a local resident and a well respected person and I wouldn’t recommend this dealership to nobody I know, you guys have an entire shop across the street you can’t tell me nobody knew about this transmission I’m stuck with a car note on a car I’ve had for 3weeks and the transmission goes out I’ve missed work and soon to be a bill for the remaining balance for the repairs and diagnosis plus money for a rental car when ever the warranty company says I’m eligible for one Like I said, I’m a local resident been standing in the area all my life 40 plus years And I never experienced this
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience. We understand how frustrating it can be to deal with unexpected vehicle issues, especially when it impacts your daily routine. Our goal at Shaver Preferred Motors is always to ensure that our customers feel supported, even when challenges arise. Regarding your concern, your vehicle’s transmission issue is being addressed under the manufacturer’s warranty at Ford’s service center. Since the warranty is managed through a third-party provider, we understand the process can be frustrating, especially when waiting for approvals. We empathize with the inconvenience this has caused, and while we cannot influence the policies of the third-party warranty company or the dealership policies at Ford, we truly regret the stress this has added to your experience. We appreciate your trust in choosing us and are here to assist in any way possible to ensure you feel valued. If you have any further questions or concerns, please reach out to our team directly at 219-235-8690. We’re happy to help guide you through the process or provide any information that may help.
Mr Big Ed Walker and The Shaver Preferred Motor Team went
Mr Big Ed Walker and The Shaver Preferred Motor Team went above my expectations to get the deal done.
Mr Big Ed Walker and The Shaver Preferred Motor Team went
Mr Big Ed Walker and The Shaver Preferred Motor Team went above my expectations to get the deal done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your great experience! Ed and our team are dedicated to making every car buying experience smooth and satisfying. We're proud we could exceed expectations and earn your trust! We’re grateful for your support and look forward to assisting you again at Shaver Preferred Motors!
It was not only a great car purchasing experience; the
It was not only a great car purchasing experience; the salesman was someone I knew from Charter Fitness on rt 30. Ed Walker Sr.. What a good surprise to see him again. Ed and Joe, from Shave,r did everything possible to get me into this beautiful 2016 C7 Stingray. They gave me a great trade-in allowance on my C5 SAE Corvette and let me take the C7 home so I could make up my mind about the deal they offered me. I thoroughly enjoyed the entire process. Plus I bought a beautiful C7, Long Beach with a Black convertible top and Black leather interior. Thanks, Guys, I would recommend this dealership and, especially Ed and Joe to anyone interested in some clean, unique, sports cars.
It was not only a great car purchasing experience; the
It was not only a great car purchasing experience; the salesman was someone I knew from Charter Fitness on rt 30. Ed Walker Sr.. What a good surprise to see him again. Ed and Joe, from Shave,r did everything possible to get me into this beautiful 2016 C7 Stingray. They gave me a great trade-in allowance on my C5 SAE Corvette and let me take the C7 home so I could make up my mind about the deal they offered me. I thoroughly enjoyed the entire process. Plus I bought a beautiful C7, Long Beach with a Black convertible top and Black leather interior. Thanks, Guys, I would recommend this dealership and, especially Ed and Joe to anyone interested in some clean, unique, sports cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re excited to hear that you had a positive car-buying experience with Ed and Joe here at Shaver Preferred Motors. It’s always great to reconnect with familiar faces, and we’re glad Ed was able to make the process even more special for you. We are proud to know we could offer a trade-in value you were happy with and that you appreciated the chance to take your C7 home to ensure it was the right fit for you. Thank you for recommending us, and we look forward to helping you or anyone you send our way in the future. Enjoy your beautiful new Stingray!
Ed and the team were great to us for our purchase of 2
Ed and the team were great to us for our purchase of 2 vehicles. We will recommend Shaver Motors to others!
Ed and the team were great to us for our purchase of 2
Ed and the team were great to us for our purchase of 2 vehicles. We will recommend Shaver Motors to others!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words and for choosing Shaver Preferred Motors for not just one, but two vehicle purchases! We’re excited to hear that Ed and the team provided you with a great experience. Your recommendation means the world to us, and we’re grateful the opportunity to earn your business. If there’s anything more we can do for you or if you ever have questions about your vehicles, please don’t hesitate to reach out!
4th car purchase from Shaver motors and it was a absolute
4th car purchase from Shaver motors and it was a absolute trouble free experience as usual...do recommend
4th car purchase from Shaver motors and it was a absolute
4th car purchase from Shaver motors and it was a absolute trouble free experience as usual...do recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First time customers of Shaver.
First time customers of Shaver. We were greeted at the door by a salesman almost immediately. They weren't pushy, worked with us within our budget, overall very pleasant to do business with! We will definitely buy from Shaver again! Thank you so much for an easy car buying experience!
First time customers of Shaver.
First time customers of Shaver. We were greeted at the door by a salesman almost immediately. They weren't pushy, worked with us within our budget, overall very pleasant to do business with! We will definitely buy from Shaver again! Thank you so much for an easy car buying experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Absolutely Amazing!
Absolutely Amazing! Friendly and professional staff. No haggling! No gimmicks! Straight Forward! Left with vehicle the same day!
Absolutely Amazing!
Absolutely Amazing! Friendly and professional staff. No haggling! No gimmicks! Straight Forward! Left with vehicle the same day!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shelby was great, no pressure & very knowledgeable.
Shelby was great, no pressure & very knowledgeable. Gary was also, very helpful & pleasant. The whole process didn't take long at all.
Shelby was great, no pressure & very knowledgeable.
Shelby was great, no pressure & very knowledgeable. Gary was also, very helpful & pleasant. The whole process didn't take long at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ed is very helpful great salesman definitely recommend
Ed is very helpful great salesman definitely recommend this dealership very quick got approved quick
Ed is very helpful great salesman definitely recommend
Ed is very helpful great salesman definitely recommend this dealership very quick got approved quick
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shaver Motors is excellent.
Shaver Motors is excellent. Our salesman Ed was even GREATER. Top notch experience. Great selection, great prices, and very helpful. Entire process was no hassle, no pressure. As someone who works in a customer service related field, I couldnt help but listen to the other sales reps and customers as well during our buying process. The entire team is helpful and informative, and totally focused on the customer experience aspect. WELL DONE. I will be recommending to others.
Shaver Motors is excellent.
Shaver Motors is excellent. Our salesman Ed was even GREATER. Top notch experience. Great selection, great prices, and very helpful. Entire process was no hassle, no pressure. As someone who works in a customer service related field, I couldnt help but listen to the other sales reps and customers as well during our buying process. The entire team is helpful and informative, and totally focused on the customer experience aspect. WELL DONE. I will be recommending to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase