Reviews
The salesman did a good job.
The salesman did a good job. The car could have been cleaner especially the windows and seats. We were disappointed that there was only one key fob for the vehicle
The salesman did a good job.
The salesman did a good job. The car could have been cleaner especially the windows and seats. We were disappointed that there was only one key fob for the vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
The salesman mike was great got me in and out of there
The salesman mike was great got me in and out of there with no problems n I really enjoyed the car I got thank you Mike
The salesman mike was great got me in and out of there
The salesman mike was great got me in and out of there with no problems n I really enjoyed the car I got thank you Mike
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your positive review, Mike! We're thrilled to hear that our Mike was able to make your car buying experience smooth and hassle-free. It's always our goal at Shaver Preferred Motors to provide fast, friendly service and help our customers drive away in a vehicle they love. We appreciate your kind words and look forward to seeing you again here in Merrillville!
Thanks Mike for all of your help.
Thanks Mike for all of your help. The process wasn’t that long and I’m excited to have a 2020 truck. Definitely an upgrade for me. Keep up the good work.
Thanks Mike for all of your help.
Thanks Mike for all of your help. The process wasn’t that long and I’m excited to have a 2020 truck. Definitely an upgrade for me. Keep up the good work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Asha, thank you for sharing your experience! We're so glad Mike was able to make the process quick and easy for you. Congratulations on your 2020 GMC truck as well! What an exciting upgrade! At Shaver Preferred Motors, we’re committed to providing a smooth and enjoyable car buying experience. We appreciate your kind words and look forward to seeing you again here in Merrillville one day soon!
Very nice dealership, clean and a comfortable waiting
Very nice dealership, clean and a comfortable waiting area. I like to think I got a good deal for a really nice Dodge caravan. Drives like new and the salesman Big Ed was very nice and knowledgeable.
Very nice dealership, clean and a comfortable waiting
Very nice dealership, clean and a comfortable waiting area. I like to think I got a good deal for a really nice Dodge caravan. Drives like new and the salesman Big Ed was very nice and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review, Rodger! We're glad you enjoyed our clean and comfortable dealership and that Big Ed provided you with friendly and knowledgeable service. It's wonderful to hear that your Dodge Caravan drives like new! At Shaver Preferred Motors, we always strive to offer great deals and a smooth buying experience. We look forward to seeing you again here in store whenever the time is right!
Thank You for your excellent service sales Man Ed Work
Thank You for your excellent service sales Man Ed Work hard in my behalf to get me approved.. Just a Blessing with the owners of the dealership.. I received a great smile thank you I would offer Shaver's prefer motors to family and friends
Thank You for your excellent service sales Man Ed Work
Thank You for your excellent service sales Man Ed Work hard in my behalf to get me approved.. Just a Blessing with the owners of the dealership.. I received a great smile thank you I would offer Shaver's prefer motors to family and friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cole, thank you so much for your kind words and recommendation! We're thrilled to hear that Ed went above and beyond to help you get approved, and that you had such a positive experience with our team here at Shaver Preferred Motors. It’s always our goal to provide excellent service and make every customer feel welcome. We truly appreciate your support and look forward to seeing you again here in Merrillville!
We've purchased from Shaver in the past, and sent family
We've purchased from Shaver in the past, and sent family members there as well. (Family purchased 3 vehicles) We appreciate knowing we are getting a quality vehicle without a "circus" atmosphere. Our salesman, Kevin, was helpful, knowledgeable and he understood my sense of humor! He was experiencing some added stress, but maintained a good demeanor throughout our transaction. GM Joe, worked it out so that we could get my dream car within our needs. She's still unnamed, but boy is she a beauty! They are great people, and do honest business. We will continue promoting them to our friends and family. i highly recommend this family owned car dealership. They really do put customer service first!
We've purchased from Shaver in the past, and sent family
We've purchased from Shaver in the past, and sent family members there as well. (Family purchased 3 vehicles) We appreciate knowing we are getting a quality vehicle without a "circus" atmosphere. Our salesman, Kevin, was helpful, knowledgeable and he understood my sense of humor! He was experiencing some added stress, but maintained a good demeanor throughout our transaction. GM Joe, worked it out so that we could get my dream car within our needs. She's still unnamed, but boy is she a beauty! They are great people, and do honest business. We will continue promoting them to our friends and family. i highly recommend this family owned car dealership. They really do put customer service first!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your continued trust and loyalty! We truly appreciate you and your family choosing Shaver Preferred Motors time and time again. It's wonderful to hear that Kevin and Joe provided you with helpful, honest, and friendly service to make sure you drove away in your dream car! We’re proud to offer a relaxed, no-pressure environment where customer service always comes first. Thank you for your recommendation, and we look forward to seeing you and your family again here at Shaver in the future!
Kevin was the absolute best!
Kevin was the absolute best!!! He did the best to make sure I drove off in what I wanted
Kevin was the absolute best!
Kevin was the absolute best!!! He did the best to make sure I drove off in what I wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very smooth process they really took there time and made
Very smooth process they really took there time and made me feel welcome. I will refer them
Very smooth process they really took there time and made
Very smooth process they really took there time and made me feel welcome. I will refer them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your great review! We’re so happy to hear that Kevin went above and beyond to make sure you drove off in the vehicle you wanted. At Shaver Preferred Motors, it’s always our priority to match our customers with the right car while providing exceptional service. We appreciate your kind words and look forward to seeing you again one day soon!
No pressure to purchase extended warranties or other
No pressure to purchase extended warranties or other products. I did not believe I should have paid $399 for factory wheel locks
No pressure to purchase extended warranties or other
No pressure to purchase extended warranties or other products. I did not believe I should have paid $399 for factory wheel locks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback. We’re glad to hear you appreciated our no-pressure approach during your purchase. We always aim to be transparent and upfront with our customers, and we understand your concerns regarding the cost of the factory wheel locks. Your input is valuable and helps us continue to improve the experience at Shaver Preferred Motors. If you have any further questions or would like to discuss your concerns, please don’t hesitate to reach out. We hope to have the opportunity to serve you again here at Shaver Preferred Motors in the future.
Great place to buy a vehicle Ed is the man you need to
Great place to buy a vehicle Ed is the man you need to talk with
Great place to buy a vehicle Ed is the man you need to
Great place to buy a vehicle Ed is the man you need to talk with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great review! We’re glad to hear Ed provided you with outstanding service and helped make your car buying experience a positive one. At Shaver Preferred Motors, we take pride in offering a friendly and helpful environment for all our customers. We appreciate your recommendation and look forward to seeing you again here in Merrillville!