Reviews
Great service from the sales staff at this dealership.
Great service from the sales staff at this dealership. I would recommend them to friends and family.
Great service from the sales staff at this dealership.
Great service from the sales staff at this dealership. I would recommend them to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We were pleased with “Ed” our sales rep on the mutual
We were pleased with “Ed” our sales rep on the mutual conversation. We are happy with the vehicle choose we made at the time. 3 days after purchase the vehicle needs servicing. Meaning the vehicle will need a new thermostat and possible wiring harness. Currently we had we were duped because the dealership will not assist in anyway with the return. This is an “As-is” purchase.., we are not happy…
We were pleased with “Ed” our sales rep on the mutual
We were pleased with “Ed” our sales rep on the mutual conversation. We are happy with the vehicle choose we made at the time. 3 days after purchase the vehicle needs servicing. Meaning the vehicle will need a new thermostat and possible wiring harness. Currently we had we were duped because the dealership will not assist in anyway with the return. This is an “As-is” purchase.., we are not happy…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
I told them what I wanted and what I had to put down and
I told them what I wanted and what I had to put down and where I wanted my payments at. They made it happen. I’m very satisfied with my purchase. The staff customer service was unparalleled. Kevin was my sales person and he is the best!
I told them what I wanted and what I had to put down and
I told them what I wanted and what I had to put down and where I wanted my payments at. They made it happen. I’m very satisfied with my purchase. The staff customer service was unparalleled. Kevin was my sales person and he is the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service was dedicated and professional.
The service was dedicated and professional. They allowed me to thoroughly examine the vehicle. Their administrative loan processing is thorough and detailed.
The service was dedicated and professional.
The service was dedicated and professional. They allowed me to thoroughly examine the vehicle. Their administrative loan processing is thorough and detailed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ed the salesman is the Best.
Ed the salesman is the Best. Very clean place I would totally recommend this place
Ed the salesman is the Best.
Ed the salesman is the Best. Very clean place I would totally recommend this place
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I will never go back to shaver again.
I will never go back to shaver again. They put things in your paper work you didn't ask for. So no never again.
I will never go back to shaver again.
I will never go back to shaver again. They put things in your paper work you didn't ask for. So no never again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I had an outstanding experience at Shaver Preferred
I had an outstanding experience at Shaver Preferred Motors in Merrillville! From the moment I walked in, the team made me feel welcome and never pressured. My salesperson was knowledgeable, patient, and truly listened to what I was looking for. They answered all my questions and made the entire process smooth and stress-free. The vehicle selection was great, and the car I purchased was exactly as described—clean, well-maintained, and priced fairly. The staff went above and beyond to ensure I felt confident in my decision, and the financing process was quick and straightforward. Overall, Shaver Preferred Motors exceeded my expectations. If you're looking for a trustworthy dealership with friendly people and quality vehicles, I highly recommend giving them a visit. I couldn’t be happier with my experience!
I had an outstanding experience at Shaver Preferred
I had an outstanding experience at Shaver Preferred Motors in Merrillville! From the moment I walked in, the team made me feel welcome and never pressured. My salesperson was knowledgeable, patient, and truly listened to what I was looking for. They answered all my questions and made the entire process smooth and stress-free. The vehicle selection was great, and the car I purchased was exactly as described—clean, well-maintained, and priced fairly. The staff went above and beyond to ensure I felt confident in my decision, and the financing process was quick and straightforward. Overall, Shaver Preferred Motors exceeded my expectations. If you're looking for a trustworthy dealership with friendly people and quality vehicles, I highly recommend giving them a visit. I couldn’t be happier with my experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I enjoyed being taken care of by Shaver Preferred Motors.
I enjoyed being taken care of by Shaver Preferred Motors. They were very pleasant, friendly, and professional. They showed me cars I would like and I loved a 2019 Volvo. They explained everything to me when writing up the papers to purchase the car. I was very comfortable talking with Mr.Shaver and pleased of the car I purchased.
I enjoyed being taken care of by Shaver Preferred Motors.
I enjoyed being taken care of by Shaver Preferred Motors. They were very pleasant, friendly, and professional. They showed me cars I would like and I loved a 2019 Volvo. They explained everything to me when writing up the papers to purchase the car. I was very comfortable talking with Mr.Shaver and pleased of the car I purchased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Went well, just hard with no face to face contact.
Went well, just hard with no face to face contact. Enjoyed the experience definitely different from a usual car buying experience,
Went well, just hard with no face to face contact.
Went well, just hard with no face to face contact. Enjoyed the experience definitely different from a usual car buying experience,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I called and was told I would get a email back by closing
I called and was told I would get a email back by closing and no one responded how are they saleing cars they lie
I called and was told I would get a email back by closing
I called and was told I would get a email back by closing and no one responded how are they saleing cars they lie
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
