Overall excellent customer service, and inventory. Loved many of the cars, couldn't decide which to chose from. Ended up buying a Range Rover Evoque, very... few in El Paso for this price. Love my suv and love Macova Auto Group!!
Looking to buy w/ cash 2014 Cadillac CTS Coupe, 15,000 miles/$24,000. Communicated with Manuel Reyes, Cynthia Pedroza and another person claiming to... be owner. Automobile was NOT available as scheduled with salespeople. Very little or NO customer parking. Walked into showroom, asked for Cynthia and they did NOT welcome or offer me a seat. Waited 15 minutes and told the auto NOT in the premises as promised because interior dashboard was being replaced until a week later. Cynthia attempted to show me another vehicle (bait and switch). This place has very little integrity and professionalism. These people should be selling salvage cars on Alameda Street . BEWARE with this dealership!
I looked everywhere for a great deal and I was lucky enough to stop at Macova. I got a great deal on my vehicle! Better than anywhere I had looked! Thank... you guys!
One of the worst dealerships. Never sent me the plates for my new car, after I called for 3 weeks saying they were in the way. It took 30 days for them... to mail in the money for my trade in ... will never go here again...
THIS DEALERSHIP IS TOP QUALITY, THE SERVICE WAS GREAT AND THERE FACILITY IS THE BEST FROM ALL OF THE INDEPENDENT DEALERS. MUST GO IN AND SEE FOR YOURSELF
I saw the evo in the cars and trucks magazines that are free, but with the cars.com app I saw the car again that was more detailed and the multiple pictures... helped Even more plus I found out the car is a stick Along with an automatic transmission which is really cool.
Other person who wrote that review is lying, prices are two thousand + over what it really is, they try to tell you there 100% good conditions that's why... they don't lower there price they don't sell junk cars, cars they have you can't find anywhere else. Im not going to pay two grand for your word, ill pay that much for a warranty. You can see the real price on this website, but customer service was good though.
At Ottawa Chevy you are always talked to like a friend with care and compasion. Karen is an excellent person to work with! Everyone else is also great.... When buying a vehicle you always know the car is in good shape and you're getting a fair deal.