Reviews
Write a reviewLiars
Liars and unable to tell the truth. One says one thing and the other says another. Sad that the owner is not paying attention and allows this to happen.
Liars
Liars and unable to tell the truth. One says one thing and the other says another. Sad that the owner is not paying attention and allows this to happen.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Crooks
xxxxing crooks.Do not buy from this dealership,if you do you will regret that you did,they will not negotiate with you at all ,and want buyer to pay for tires on a new vehicle.
Crooks
xxxxing crooks.Do not buy from this dealership,if you do you will regret that you did,they will not negotiate with you at all ,and want buyer to pay for tires on a new vehicle.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Love Macova Auto Group!
Overall excellent customer service, and inventory. Loved many of the cars, couldn't decide which to chose from. Ended up buying a Range Rover Evoque, very few in El Paso for this price. Love my suv and love Macova Auto Group!!
Love Macova Auto Group!
Overall excellent customer service, and inventory. Loved many of the cars, couldn't decide which to chose from. Ended up buying a Range Rover Evoque, very few in El Paso for this price. Love my suv and love Macova Auto Group!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2014 Cadillac CTS 3.6L Coupe
Looking to buy w/ cash 2014 Cadillac CTS Coupe, 15,000 miles/$24,000. Communicated with Manuel Reyes, Cynthia Pedroza and another person claiming to be owner. Automobile was NOT available as scheduled with salespeople. Very little or NO customer parking. Walked into showroom, asked for Cynthia and they did NOT welcome or offer me a seat. Waited 15 minutes and told the auto NOT in the premises as promised because interior dashboard was being replaced until a week later. Cynthia attempted to show me another vehicle (bait and switch). This place has very little integrity and professionalism. These people should be selling salvage cars on Alameda Street . BEWARE with this dealership!
2014 Cadillac CTS 3.6L Coupe
Looking to buy w/ cash 2014 Cadillac CTS Coupe, 15,000 miles/$24,000. Communicated with Manuel Reyes, Cynthia Pedroza and another person claiming to be owner. Automobile was NOT available as scheduled with salespeople. Very little or NO customer parking. Walked into showroom, asked for Cynthia and they did NOT welcome or offer me a seat. Waited 15 minutes and told the auto NOT in the premises as promised because interior dashboard was being replaced until a week later. Cynthia attempted to show me another vehicle (bait and switch). This place has very little integrity and professionalism. These people should be selling salvage cars on Alameda Street . BEWARE with this dealership!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great Service!
I looked everywhere for a great deal and I was lucky enough to stop at Macova. I got a great deal on my vehicle! Better than anywhere I had looked! Thank you guys!
Great Service!
I looked everywhere for a great deal and I was lucky enough to stop at Macova. I got a great deal on my vehicle! Better than anywhere I had looked! Thank you guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terrible trade in
One of the worst dealerships. Never sent me the plates for my new car, after I called for 3 weeks saying they were in the way. It took 30 days for them to mail in the money for my trade in ... will never go here again...
Terrible trade in
One of the worst dealerships. Never sent me the plates for my new car, after I called for 3 weeks saying they were in the way. It took 30 days for them to mail in the money for my trade in ... will never go here again...
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT INVENTORY
THIS DEALERSHIP IS TOP QUALITY, THE SERVICE WAS GREAT AND THERE FACILITY IS THE BEST FROM ALL OF THE INDEPENDENT DEALERS. MUST GO IN AND SEE FOR YOURSELF
GREAT INVENTORY
THIS DEALERSHIP IS TOP QUALITY, THE SERVICE WAS GREAT AND THERE FACILITY IS THE BEST FROM ALL OF THE INDEPENDENT DEALERS. MUST GO IN AND SEE FOR YOURSELF
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great information
I saw the evo in the cars and trucks magazines that are free, but with the cars.com app I saw the car again that was more detailed and the multiple pictures helped Even more plus I found out the car is a stick Along with an automatic transmission which is really cool.
Great information
I saw the evo in the cars and trucks magazines that are free, but with the cars.com app I saw the car again that was more detailed and the multiple pictures helped Even more plus I found out the car is a stick Along with an automatic transmission which is really cool.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
not the only place who sells those kinds of cars
Other person who wrote that review is lying, prices are two thousand + over what it really is, they try to tell you there 100% good conditions that's why they don't lower there price they don't sell junk cars, cars they have you can't find anywhere else. Im not going to pay two grand for your word, ill pay that much for a warranty. You can see the real price on this website, but customer service was good though.
not the only place who sells those kinds of cars
Other person who wrote that review is lying, prices are two thousand + over what it really is, they try to tell you there 100% good conditions that's why they don't lower there price they don't sell junk cars, cars they have you can't find anywhere else. Im not going to pay two grand for your word, ill pay that much for a warranty. You can see the real price on this website, but customer service was good though.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great Service
At Ottawa Chevy you are always talked to like a friend with care and compasion. Karen is an excellent person to work with! Everyone else is also great. When buying a vehicle you always know the car is in good shape and you're getting a fair deal.
Great Service
At Ottawa Chevy you are always talked to like a friend with care and compasion. Karen is an excellent person to work with! Everyone else is also great. When buying a vehicle you always know the car is in good shape and you're getting a fair deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase