Dewey Ford

Excellent sales staff. Very positive experience purchasing a new vehicle. They listened to my needs and didn't try to sell me something I did not want.

When they service my truck it was supposed come at the car wash and tire rotation they failed to wash it once again very dissatisfied with the service but I've been getting when you pay for something you expect it done The guy spoke with really didn't seem to care

Recently looking at a used Ford F-150 and found a few at Dewey. Salesman was very responsive but very high pressure. Quick turnaround t let me know what was and wasn't available for inventory. Stopped in and looked at a truck and made an offer. Was told later that they couldn't meet my target price but could offer a couple hundred dollars off and include accessories at "their cost" (which was oddly right where I could buy the accessories on Amazon). Seemed a little off. After a couple days of negotiation I was told this was the bottom price they could offer. The same day the price of the truck was reduced to exactly "the best price Dewey could offer". Although we were in the process and I was a very serious buyer, the dealership lowers the price online, to all potential buyers, to the very best price they could offer the truck to me at. I find it hard to believe there's an expectation that buyers are coming in offering full asking price so the dealer would rather sell it to someone else at a lower price than a very serious buyer they're already working with. I would highly recommend shopping at other dealerships as Dewey clearly has a way of showing at the point of sale they're not interested in doing right by the customer. If that's the experience at purchase I can only imagine how they are to work with for service after the sale. I advised the sales rep of the negative experience and my thoughts on the matter and didn't receive any response...surprise, surprise!