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Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 8:00 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 8:00 PM
Tue 7:00 AM - 8:00 PM
Wed 7:00 AM - 8:00 PM
Thu 7:00 AM - 8:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 6:00 PM
Sun Closed

Reviews

4.4
452 lifetime reviews. Includes reviews of Dewey Ford from DealerRater.com
  • Great sales staff.

    Excellent sales staff. Very positive experience purchasing a new vehicle. They listened to my needs and didn't try to sell me something I did not ...


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    Excellent sales staff. Very positive experience purchasing a new vehicle. They listened to my needs and didn't try to sell me something I did not want.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • When I service my truck it's supposed to come with a car Wor
    September 6, 2017

    When they service my truck it was supposed come at the car wash and tire rotation they failed to wash it once again very dissatisfied with the ser...


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    When they service my truck it was supposed come at the car wash and tire rotation they failed to wash it once again very dissatisfied with the service but I've been getting when you pay for something you expect it done The guy spoke with really didn't seem to care

    Does not recommend this dealer
    Came in for service or repair

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  • Poor sales practices

    Recently looking at a used Ford F-150 and found a few at Dewey. Salesman was very responsive but very high pressure. Quick turnaround t let me kno...

    Dealer Response

    We're sorry to hear about your experience with our dealership. We would like to talk with you about how we can make things right, so please contac...


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    Recently looking at a used Ford F-150 and found a few at Dewey. Salesman was very responsive but very high pressure. Quick turnaround t let me know what was and wasn't available for inventory. Stopped in and looked at a truck and made an offer. Was told later that they couldn't meet my target price but could offer a couple hundred dollars off and include accessories at "their cost" (which was oddly right where I could buy the accessories on Amazon). Seemed a little off. After a couple days of negotiation I was told this was the bottom price they could offer. The same day the price of the truck was reduced to exactly "the best price Dewey could offer". Although we were in the process and I was a very serious buyer, the dealership lowers the price online, to all potential buyers, to the very best price they could offer the truck to me at. I find it hard to believe there's an expectation that buyers are coming in offering full asking price so the dealer would rather sell it to someone else at a lower price than a very serious buyer they're already working with. I would highly recommend shopping at other dealerships as Dewey clearly has a way of showing at the point of sale they're not interested in doing right by the customer. If that's the experience at purchase I can only imagine how they are to work with for service after the sale. I advised the sales rep of the negative experience and my thoughts on the matter and didn't receive any response...surprise, surprise!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're sorry to hear about your experience with our dealership. We would like to talk with you about how we can make things right, so please contact our Brand Advocacy Manager James Thomas at jthomas@deweyford.com or 515-289-8700.


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About Our Dealership

Dealer on Cars.com since February 2001

Welcome to Dewey Ford, proudly serving our guests in the Des Moines area for over 45 years. Dewey Ford joined the Ken Garff Family in 2008.

At Dewey, we want to ensure that you have a luxury experience worthy of the Ford name and in the Dewey Ford tradition. Whether you are searching for a new or certified pre-owned vehicle, researching financing options, getting a quick quote on a car, truck, or SUV, or simply needing information, you?ll find each of our sales consultants to be friendly, courteous, knowledgeable and professional.

"We Treat You Better"