Dewey Ford

4.5
(50 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–8:00pm
Tuesday 8:00am–8:00pm 7:00am–8:00pm
Wednesday 8:00am–8:00pm 7:00am–8:00pm
Thursday 8:00am–8:00pm 7:00am–8:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
(515) 289-4949 (515) 289-4949

Inventory

See all 32 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2001.
Welcome to Dewey Ford proudly serving our guests in the Des Moines area for over 45 years. Dewey Ford joined the Ken Garff Family in 2008.

At Dewey we want to ensure that you have a luxury experience worthy of the Ford name and in the Dewey Ford tradition. Whether you are searching for a new or certified pre-owned vehicle researching financing options getting a quick quote on a car truck or SUV or simply needing information you?ll find each of our sales consultants to be friendly courteous knowledgeable and professional.
We Treat You Better

Service center

Phone number (877) 711-8790

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Reviews

4.5
(50 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Awesome Experience!

I have had my Ford in for basic oil changes/transmission flushes and one repair here. Getting a loaner was easy, and was a new car that was clean. They even warmed it up and cleared the snow off of it. Through the repair process, I was informed whenever necessary, and never treated as a bother with any questions I had. The work was done correctly, and my vehicle was treated with respect and was not dirty when I picked it up. And when I picked it up, they pulled it into the service area, warmed it up, and scraped the windows while I was paying! The dealership itself is pleasant, and offers WiFi, decent coffee, a parts section, and of course, a showroom that always seems to have a Mustang or an ST model of some sort to drool over while you wait. Also, plenty of seating. The staff is friendly and willing to please. (Unlike another Ford dealer I've been to, where I was unhappy with even the work on my vehicle, and the customer service...won't say names, much as I want to.) When I buy another vehicle, if it's a Ford I decide on, I'm going to Dewey. I'm doing all my service there, too. If you had a bad experience with another dealer's service department on Merle Hay, go here instead. So much better, and couldn't ask for better service! See? Didn't drop a name...just a hint.

5.0

Car shopper

Great place to get a car everyone so helpful and friendly and good prices on cars. I will tell all my friends about it. I got a excellent price on my car.

5.0

Treated me like family

Staff was so nice, polite and helpful. From meeting Sales Associate Marshall to signing paper work with a Steve it was an amazing experience. I had bought my previous vehicle with Dewey and know I will buy my next vehicle with them

4.5

2018 F 150 5.0 L V8 Lariat package

Outside that I had to wait a while before I got any sales assistance, everything else went smooth. It was a holiday weekend though.

Dealer response

Thank you for the review!

2.0

Poor sales practices

Recently looking at a used Ford F-150 and found a few at Dewey. Salesman was very responsive but very high pressure. Quick turnaround t let me know what was and wasn't available for inventory. Stopped in and looked at a truck and made an offer. Was told later that they couldn't meet my target price but could offer a couple hundred dollars off and include accessories at "their cost" (which was oddly right where I could buy the accessories on Amazon). Seemed a little off. After a couple days of negotiation I was told this was the bottom price they could offer. The same day the price of the truck was reduced to exactly "the best price Dewey could offer". Although we were in the process and I was a very serious buyer, the dealership lowers the price online, to all potential buyers, to the very best price they could offer the truck to me at. I find it hard to believe there's an expectation that buyers are coming in offering full asking price so the dealer would rather sell it to someone else at a lower price than a very serious buyer they're already working with. I would highly recommend shopping at other dealerships as Dewey clearly has a way of showing at the point of sale they're not interested in doing right by the customer. If that's the experience at purchase I can only imagine how they are to work with for service after the sale. I advised the sales rep of the negative experience and my thoughts on the matter and didn't receive any response...surprise, surprise!

Dealer response

We're sorry to hear about your experience with our dealership. We would like to talk with you about how we can make things right, so please contact our Brand Advocacy Manager James Thomas at jthomas@deweyford.com or 515-289-8700.

1.0

Great experience!

Love Casey W.! I think I may adopt him? Dewey treats you like you are a part of the family. I will always be buying a Ford from them.

5.0

Wonderful buying experience

Bought my new truck at Dewey, had the best experience ever buying a vehicle. Highly recommend shopping for your new vehicle from them. I have used their service department in the past and they have always gone above and beyond my expectations.

Dealer response

Thank you for the review! We are so glad that we were able to provide you with such a great car-buying experience.

5.0

Went for service, and bought a new car, also.

Very accommodating service department. Decided to continue looking for a new car. Mike Allen did a good job once We found the car we wanted. Thank you to the finace guys, and gals, and and again to Mike Allen for a job well done. Very happy with the new car. Many complements on the new car.

5.0

My experience

Joe Green was an awesome salesman ! we had a great experience at Dewey Ford!

5.0

Amazing dealership!!!

Hands down the best dealership I have dealt with. Made everything very quick. Great service. If you need to buy a vehicle, definitely go to Dewey Ford in Ankey, IA! You will not regret it!!!!

Read all 50 reviews