Reviews
Getting an appointment was easy. The service work was done timely and correctly. The service greeter(Dylan) was friendly, knowledgeable and an effective communicator. The experience was very satisfying.
Getting an appointment was easy. The service work was done timely and correctly. The service greeter(Dylan) was friendly, knowledgeable and an effective communicator. The experience was very satisfying.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Willis has a large inventory of new and pre-owned cars in stock. When I selected the car I wanted, salesman Ryan presented a fair offer for the new car and my trade. None of the stressful negotiations that many dealerships put their customers through.
Willis has a large inventory of new and pre-owned cars in stock. When I selected the car I wanted, salesman Ryan presented a fair offer for the new car and my trade. None of the stressful negotiations that many dealerships put their customers through.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Donavan, thank you for choosing Willis Lexus and for your review of Ryan. We appreciate your kind words and look forward to working with you again!
My husband and I appreciated the care given to us to make our trade from old to newer XT6 happen at Willis Cadillac. Nate was great in extending extra kindness to us including driving nearer to our home for the exchange.
My husband and I appreciated the care given to us to make our trade from old to newer XT6 happen at Willis Cadillac. Nate was great in extending extra kindness to us including driving nearer to our home for the exchange.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Deb, we're glad Nate made the process smooth and convenient for you and your husband. Thank you for choosing Willis Lexus and enjoy your newer XT6!
We had $7000.00 worth of damage from an accident and had used Willis Collision Center before with excellent results so wanted them to fix us up again- Dana Delafield who was our estimator/service advisor was "top drawer"-- He kept us on top of schedules, extensions for the rental car, working with our insurance company as well as setting up the shuttle service for getting us to the car rental service after dropping off our truck to the Willis Collision Center. When our truck was finished l was blown away by the repair job-The body work and the paint job was pristine-the interior was spotless. Frankly,it looked like a new truck- They had to do a front end alignment because of where the truck was hit in the accident and now it tracks perfectly at 70 to 75 on the interstate even with the larger tires. Totally pleased with the outcome- Great job guys!!
We had $7000.00 worth of damage from an accident and had used Willis Collision Center before with excellent results so wanted them to fix us up again- Dana Delafield who was our estimator/service advisor was "top drawer"-- He kept us on top of schedules, extensions for the rental car, working with our insurance company as well as setting up the shuttle service for getting us to the car rental service after dropping off our truck to the Willis Collision Center. When our truck was finished l was blown away by the repair job-The body work and the paint job was pristine-the interior was spotless. Frankly,it looked like a new truck- They had to do a front end alignment because of where the truck was hit in the accident and now it tracks perfectly at 70 to 75 on the interstate even with the larger tires. Totally pleased with the outcome- Great job guys!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, D.A.P.! We are happy to hear that Dana and our team took such good care of you from start to finish. We truly appreciate your support and will pass along your kind words to the rest of the Willis Lexus team!
I had excellent, experienced help from Sterling at Willis Auto. I bought a 2024 Buick Enclave Avenier from him last week. He is very knowledgeable about my car and all the cars they sell. I can not recommend Sterling highly enough. I have text him with a few questions about my car after we came home. He answered all of them quickly and easily for me to understand. Sterling is AMAZING.
I had excellent, experienced help from Sterling at Willis Auto. I bought a 2024 Buick Enclave Avenier from him last week. He is very knowledgeable about my car and all the cars they sell. I can not recommend Sterling highly enough. I have text him with a few questions about my car after we came home. He answered all of them quickly and easily for me to understand. Sterling is AMAZING.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kathy, your feedback made our day! We're thrilled to hear that Sterling provided you with such knowledgeable and attentive support. Enjoy your new Buick Enclave, and thank you for choosing Willis Lexus!
All of our expectations for service on Escalade were met!! Thank you for taking care of us.
All of our expectations for service on Escalade were met!! Thank you for taking care of us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review of Willis Lexus, Robert!
Dylan's crew always does a great job and I get a clean car back. Keep it up.
Dylan's crew always does a great job and I get a clean car back. Keep it up.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jake, thank you for the great review and kind regards for Dylan and the team. We look forward to seeing you again at Willis Lexus!
I bought a 2025 Hyundai Elantra. I went here to see this specific car so I was pretty much already sold but my salesperson Steve was so respectful tful, relatable and easy to work with as was Billy in finance. Love the car!!!!
I bought a 2025 Hyundai Elantra. I went here to see this specific car so I was pretty much already sold but my salesperson Steve was so respectful tful, relatable and easy to work with as was Billy in finance. Love the car!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jamie - We're delighted you love your new 2025 Hyundai Elantra! It's great to hear Steve and Billy made the process seamless for you. Thank you for choosing Willis Lexus!
Had a very good experience. Walked in with a price in mind I wanted to spend. And walked out a little over a hour later with the vehicle I went in to look at.
Had a very good experience. Walked in with a price in mind I wanted to spend. And walked out a little over a hour later with the vehicle I went in to look at.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Randy, we're thrilled to hear everything went so smoothly. Thank you for choosing Willis Lexus and for sharing your experience! Safe travels!
Oil Change, Tire Rotation and bubbles in special front-end coating to prevent rock chips removed. Flawless interactions. Prompt and easy in and out.
Oil Change, Tire Rotation and bubbles in special front-end coating to prevent rock chips removed. Flawless interactions. Prompt and easy in and out.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Debi, thank you for sharing your experience with our team! We are thrilled to hear that everything went smoothly. See you next time at Willis Lexus!