Willis Automotive

4.7 out of 5 4.7
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:30 AM - 5:30 PM

Willis Automotive Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

9:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2019

Thank you for visiting us online at Willis Automotive. We hope our virtual dealership will help you become better acquai

...

nted with our dealership, our lineup of quality luxury vehicles, and with the many services we provide. Here at Willis Automotive we carry new Cadillac, INFINITI, Lexus, Land Rover, Jaguar, MINI and Volvo. We also carry over 375 pre-owned vehicles starting around $4,000. We strive everyday to treat each customer as we would treat a guest in our own home. When you visit any of our departments you will be treated in a courteous manner by people whose primary goal is to serve your needs.

"Providing the Ultimate Guest Experience - All Things Automotive"

Service

Oil, Filter Change

$49.95 and up*

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
1445 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 20, 2019

    I recently purchased a used pickup that I had seen online. The sales team made it very easy and no hassle, especially being a thousand miles away. I... will be calling them on my next vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 20, 2019

    Best car dealership I've dealt with bought 2 cars within the 2 months from them Top notch service people from top to bottom

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • February 15, 2017

    Greg was awesome. I love my car and the experience getting it was enjoyable as well! Will not go anywhere else when I'm ready to purchase again!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you! We'll pass the word along to Greg!

  • 4.0 out of 5
    October 16, 2019

    My service rep Dan Berry made me feel very comfortable especially since I bought the car elsewhere. He answered my novice questions very well with no... "Gosh how stupid can a person be?" attitude.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi there, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

  • 5.0 out of 5
    October 16, 2019

    Just fine. Made spending $65,000 a pleasure I never new dropping that kind of cash could be so easy. Of course I'm being sarcastic. It is a fantastic... vehicle

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

  • 4.0 out of 5
    October 14, 2019

    I felt rushed and pressured to buy. Communication was prompt before buying by sale rep but not so much after delivery

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to leave us this review. Your feedback is important for us to learn and constantly improve so thank you for expressi...ng your honest concerns. We hope to be of service to you again in the future. Best wishes, Willis Cadillac

  • 5.0 out of 5
    October 12, 2019

    I worked with Ryan Gilmore from the internet sales team. He was professional, courteous, and willing to negotiate on reasonable terms. The dealership... was four hours away, and he was always willing, and prompt in his replies when asked for additional pictures or details about the vehicle being purchased, Vehicle was used and in great condition, exactly as described in the vehicle listing Ryan had all of the paperwork ready to go when we arrived making that part of the process simple and quick.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you again for taking the time to let us know how we did. It's our commitment to ensure quality customer care by providing comfortable and relaxi...ng facilities as well as friendly and professional service to our guests. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    October 10, 2019

    ALWAYS great service! Kevin goes above and beyond to make sure my car is serviced correctly and I'm not inconvenienced in the process.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 4.0 out of 5
    October 9, 2019

    Thank you Adam and Jake for working so hard with my XT5 and it's pulling to the right issues. After having the car on the frontend machine a total of... 4 times you come up with a solution that seemed to be the best we could be. As you know we had the XT5 on A frontend machine a total of 7 times. 3 times at Lauterbach Buick in Newton with no improvement and then 4 times on your machine there at Willis's. At Willis's you did at least improve on the drivability of the car but on long drives - we worked on the car for over 4000 miles this included 3 trips to Minnesota and with these trips the drive was less then pleasant. Found if I stayed in the left lane on the interstate the car would not pull as drastically to the right. Adams team check out struts linkage a frames rack and pinion even changed some things trying to get this car to drive correctly. At long last they turned in a tech report on it for support. With the information supplied the tech specialist come back with a condition normal answer. What I ended up doing was taking the car to Merrill Axle and Wheel in downtown DesMoines. They made some adjustment with both the front and rear wheels that has now solved the problem totally. My XT5 now drives straight and true on any road.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we are so happy to read such a great review about Willis Cadillac! Please don't hesitate to reach out if there's anything additional we can do for... you. We hope to see you soon!

  • 5.0 out of 5
    October 8, 2019

    Just had a routine maintenance but as always, the staff was super nice and helpful.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free ...to give us a call or stop by. Have an awesome day!

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