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Stew Hansen Hyundai

(1,151 reviews)
2020 state dealer award
View 9 awards
2020 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2013 state dealer award
2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,151 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stew Hansen Hyundai from DealerRater.

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Great people

Had a really good buying experience. Things were explained very well to us. They worked really hard to get us out of a vehicle we didn't like and into one we love. These guys worked really hard for us. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

This was my second car purchased through Stew Hansen Hyundai. I had great customer service and was happy with the outcome of my purchase. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

David Wicks is #1!

Devin Hamilton met me 1st and I really would have chosen another sales person. I did not like all the phone calls I received asDevin was wanting to sell a car and I was in no hurry. When I was ready to buy/lease; I was fortunate to have David Wicks assist with the purchase and I would love to give David 100% of the commission. I can not say enough great things about David Wicks! I believe he is a great asset to your dealership and everyone who meets him will love him!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service Department

I leased my car last year and had a great experience with the salesman. I have taken my car in several times now and they cannot fix the problem. The service guy told me that it was something I was doing, or I imagined it, or maybe I was trying to get a new car. After I spoke to the service guy, I found out from google that Hyundai has been sued for this exact issue in 2016. The 2017 are still having the same problem but instead of just saying yes we fixed it or anything else he basically called me a liar and crazy. This is NOT how you treat a customer. I know that this issue is not the service departments fault but again this guy talked to me like I was an idiot. Can't believe that he was such a condescending person. Is it cause I'm a woman? I normally only do reviews if I have something good and positive to say but I cannot let this one go. By the way a lot of people have driven or know how to drive a manual transmission just because I'm a woman doesn't mean that I don't know anything about manual or automatic transmissions.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Stew Hansen Hyundai

My purchase of my 2017 Hyundai Elantra went smoothly. When I entered stew Hansen I was set on leaving with a Sonata, only because I loved my 2013 that I traded in. Diego let me test drive an assortment of vehicles and I love all the features the 2017 Elantra had. Overall great experience. Diego is a very pleasant person to work with and also the financial team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Love my NEW car!!

Just bought my first New car, Hyndai Santa Fe, which I absolutely LOVE!!! I love the color, how smooth it rides! It's so quiet inside, and I love how they synced my IPhone to my car!! LOVE IT!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Accent

Very satisfied. .friendly. .answered all my questions. .very helpful staff. .would recommend to family ,friends and co-workers..would recommend Derek Luttrell with confidence. .Stew Hansen ' s was a very good experience for me buying my vehicle. Craig Schneider. .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good Experience

Repeat Hyundai owner/customer but first purchase at Stew Hansen. Friendly, knowledgeable staff. Pretty painless process to trade in my existing hyundai and leave with a new vehicle. Love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2018 Hyundai Santa Fe Limited Ultimate

We worked w/ Brian Fluegge & Matt Young. Both did an excellent job before, during & after the purchase of our new vehicle. We are very happy w/ our new vehicle and highly recommend this dealership for the purchase of a Hyundai vehicle. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Izzo Bahic - Feedback

Izzo was a great salesperson - very polite, knowledgeable, and understanding of our needs. He did not pressure us into buying a car - we just came in for a test drive and were pleasantly surprised by his courtesy. After we test drove the vehicle, we discussed the different vehicle options with Izzo. He made sure we understood each option clearly, informed us of the current promotions, packages, and trade-in price. It didn't take long before we knew that we would happily be purchasing a Hyundai that day. We appreciated all of Izzo's help during our experience and will definitely recommend your dealership (and Izzo) to our friends. Thank you for the great experience and quality vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.