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Stew Hansen Hyundai

(1,151 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 7:00am–2:00pm
Sunday Closed Closed
2020 state dealer award
View 9 awards
2020 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2013 state dealer award
2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,151 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stew Hansen Hyundai from DealerRater.

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I contacted my Sales Person today about the issue with

I contacted my Sales Person today about the issue with my Tucson, they came and picked up my car had it fixed and back to me by 4:45. Thanks Izzo Bahic for the great service . .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Manny and the whole staff were top notch.

Manny and the whole staff were top notch. Zero Pressure, No Fast Talking, If you are reading this and have had a negative experience in the past. PLEASE give Stew Hansen Hyundai another chance. They will Earn Your Business and more importantly your Trust. Love my new to me Cherokee Trail-Hawk

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review, Chad! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

I worked with Tristen and they went above and beyond my

I worked with Tristen and they went above and beyond my expectations. Any questions or issues I had regarding the car he answered promptly and pushed to make sure I was 100% happy with my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review, Jason! It is wonderful to hear that Tristen provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

Jeremy was great to work with!

Jeremy was great to work with! He went above and beyond what I would expect of a salesperson. I wanted a black Palisade and he helped me put one on hold and was great about getting me updates about when it would be in. With having two kiddos he even delivered my car to me at my house so I did not have to drag them to the dealership. Even after the sale was complete, he's been great at answering questions and helping me figure anything out I might need to do! I would recommend Jeremy to anyone looking to purchase a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your review, Sarah! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

Working with Izzo was very easy.

Working with Izzo was very easy. He offered good advice and was very accommodating and provided good information on cost, timing, fees and financing options. The car we wanted was not available right away, so we pre-ordered it, and it arrived sooner than expected. Very happy with overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Lira! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

Consumer response

Thank you.

"Tom Miller said the Federal Trade Commission needs to do

"Tom Miller said the Federal Trade Commission needs to do more to prevent surprise fees, unneeded add-on products, and confusing disclosures during financing. Miller's office said it received 516 auto-related complaints last year. That's the highest number of complaints of any group their office received." Terrible service also. I called to schedule 1 of my free services and the gal told me a date about 4 months out. (For an oil change) made me buy some anti theft system also. Total scam artists. I wonder how many of the attorney general's complaints are on Screw Hansen's. I got my 1st service in Springfield Mo. Reliable Hyundai. Great service manage who walked me through my Palisade's options. I can't drive 500 miles every time I need A serve though. Might be trading in. My salesman new the need I had for a vehicle and took full advantage. They seem to have taken down my 1st review also. Stay away at all cost.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. Steve Amos, General Manager stevea@stewhansenhyundai.com

No customer service.

They said they don't repair recalls anymore because their service center is under renovation and told me I had to go to another Hyundai dealership. Since I have purchased 5 new Hyundais and 3 used ones in the past. Guess what I will will go somewhere else.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ramo was affable and clarified all the doubts I had

Ramo was affable and clarified all the doubts I had regarding the car. He regularly stayed in touch with me and explained every small detail in a very elaborate manner. I am delighted to buy my first car and I am really grateful to Ramos for helping me make the right choice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had a great experience working with Ramo at the

I had a great experience working with Ramo at the dealership. He was ready to answer any questions and was excited to help me purchase my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Nice dealership.

Nice dealership. Chris Weyer very helpful. Found us an awesome Tucson with all the features we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.