Reviews
Write a reviewI recommend these guys because their knowledge.
Excellent attitude and made me feel like I was at the right place. I love the way they're set up looks and makes you ffeel welcome.
I recommend these guys because their knowledge.
Excellent attitude and made me feel like I was at the right place. I love the way they're set up looks and makes you ffeel welcome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service
Great Service and very friendly! I will most definitely recommend Alonzo and Icon Auto! They are patient and will get you what you need. Thank you!
Excellent Service
Great Service and very friendly! I will most definitely recommend Alonzo and Icon Auto! They are patient and will get you what you need. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Satisfied Customer
There were three guys in the office and all three guys did their best to make sure I had to best experience ever. Great Job!!
Satisfied Customer
There were three guys in the office and all three guys did their best to make sure I had to best experience ever. Great Job!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service
Alonzo was friendly and knowledgeable. He listened to my needs answered all of my questions to find a vehicle that met my needs. I would definitely buy from him in the future.
Great customer service
Alonzo was friendly and knowledgeable. He listened to my needs answered all of my questions to find a vehicle that met my needs. I would definitely buy from him in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2014 Chevy Exp
Roger and the staff of Auto Icon went above and beyond for customer service. I will always recommend Auto Icon to anyone in the market.
2014 Chevy Exp
Roger and the staff of Auto Icon went above and beyond for customer service. I will always recommend Auto Icon to anyone in the market.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
18 Ford Transit
we purchased our 2018 Ford Transit from Auto Icon .They are the best dealership in town, Really quick and easy process to get a van.
18 Ford Transit
we purchased our 2018 Ford Transit from Auto Icon .They are the best dealership in town, Really quick and easy process to get a van.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2018 Ram Promaster
These guys are really GOOD. I came here to check Van's and they got me approved like in 30 minutes. I will definitely make more Business with this guys. Great job.
2018 Ram Promaster
These guys are really GOOD. I came here to check Van's and they got me approved like in 30 minutes. I will definitely make more Business with this guys. Great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2015 transit
They are very nice and helpful and very good attitude and great business. My salesman Sebastion He Is Great and friendly. I recommend Auto Icon
2015 transit
They are very nice and helpful and very good attitude and great business. My salesman Sebastion He Is Great and friendly. I recommend Auto Icon
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2018 Chevy 12 Passenger Van
Alonzo was an outstanding car salesman! He made my car buying experience extremely simple and a pleasurable overall purchase. I would highly recommend him to our family and friends.
2018 Chevy 12 Passenger Van
Alonzo was an outstanding car salesman! He made my car buying experience extremely simple and a pleasurable overall purchase. I would highly recommend him to our family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Unethical and untrustworthy
I found Auto Icon after searching nationwide for a particular Ram Promaster. After reading reviews I believed this to be a trustworthy place to buy a vehicle. Alonzo was my agent and very attentive. He told me everything that I wanted to hear and I believed I was purchasing a van that would be in generally good condition. Alonzo recommended a company to assess the vehicle and also provided me with a car fax. He told me that the vehicle was from a small business and assured me that it wasn’t used by multiple people. I believed the pictures that I saw and trusted his word so after Auto Exam looked at it I had it shipped from Texas. I was in tears when the van arrived. It was nothing like the photos. There was actually graffiti on the visor and the thing was filthy. I was worried that it had possibly been a flood vehicle. I sent Alonzo the photos along with those to Auto Exam. Without me asking Auto Exam refunded the money I paid and Alonzo at Auto Icon apologized and blamed it on someone else. Sadly a week later the title arrived and It showed that the previous “owner” was actually Enterprise. The van has since overheated twice and fuses blow constantly. I do not trust this dealer nor any of the car assessment companies.
Unethical and untrustworthy
I found Auto Icon after searching nationwide for a particular Ram Promaster. After reading reviews I believed this to be a trustworthy place to buy a vehicle. Alonzo was my agent and very attentive. He told me everything that I wanted to hear and I believed I was purchasing a van that would be in generally good condition. Alonzo recommended a company to assess the vehicle and also provided me with a car fax. He told me that the vehicle was from a small business and assured me that it wasn’t used by multiple people. I believed the pictures that I saw and trusted his word so after Auto Exam looked at it I had it shipped from Texas. I was in tears when the van arrived. It was nothing like the photos. There was actually graffiti on the visor and the thing was filthy. I was worried that it had possibly been a flood vehicle. I sent Alonzo the photos along with those to Auto Exam. Without me asking Auto Exam refunded the money I paid and Alonzo at Auto Icon apologized and blamed it on someone else. Sadly a week later the title arrived and It showed that the previous “owner” was actually Enterprise. The van has since overheated twice and fuses blow constantly. I do not trust this dealer nor any of the car assessment companies.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dear customer, We sell over 1000 units every year and would like to get feedback from our customer however we don't appreciate false and misleading comments. As an out-of-state buyer, you chose to send an inspector for a pre-purchase inspection and obviously you must have liked the report and decided to purchase your cargo van. Our records show that you were not happy with your sun-visor condition and we gladly shipped you a replacement in the mail . Your van had less than nine thousand miles at the time of purchase and your factory warranty should cover any issues. We do provide free Carfax reports on our website so customers can view the previous ownership and the history before purchasing. Should you have any questions , please feel free to contact us. We thank you for your business.