Reviews
Write a review2010 Mercedes Benz GLK 350
This has been the best service and experience ive had with purchasing a vehicle in the Houston car market hands down. Keep up the great work
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are glad to have earned your business the right way, Keith.
Totally surprised
I never would have thought of buying or even walking on to a small lot /mom and pop type of dealer to look at vehicles before. I decided to give it a shot after reading nothing but glowing reviews about them and the car I was interested in was priced right. I went and was totally surprised. Their non-aggressive sales and super friendly approach without being pushy was very refreshing. They were helpful, responsive and super fast with everything. I hadn't really thought about financing through the dealer since I could get a good rate at my credit union. They came back with better rates! I felt I got a good deal without haggling. If you look at the price comparison websites, you'll see that most of their inventory is listed as a "Great Deal" or "Good Deal". I would highly recommend them. Thank you Alonzo! I love my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow, Tera! Thank you so much for the wordy review. I really appreciate you sharing your Auto Icon shopping experience in much detail. We are more than happy to have earned your business the right way! You moved fast to make sure that this vehicle was going to be yours. I am glad we was able to get the low rate financing that you deserved. I guess it is safe to say that you will consider Auto Icon for a future purchase. We will be looking forward to serving you again. Thank you so much Tera!
Great Deal 2015 Fiat 500 Pop
Overall great experience, Alonzo helped us out a lot.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
You and your fiance was a pleasure to work for, Silva. Please consider Auto Icon for your next purchase as well. Always remember to refer us to your loved ones. Thank you!
2010 Mercedes-Benz
I will definitely call Auto icon for my next vehicle purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Gregg. We hope to hear from you for future purchases.
Amazing Ease of Service
This dealership made my first car purchase so incredibly easy and doesn't play any games. The owner and the salesmen have worked at large dealerships in the past and have noted the good and bad things about a large facility and have only brought the good qualities to this place. There are no hidden fees or anything like at most places. I couldn't recommend this place more.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the review, Meg. Auto Icon appreciates your business, and we are glad to have earned it. Your trade-in cleaned up nice and has already found an owner. We also appreciate the referral you sent our way. We hope to earn her business soon, and also your repeat business. Thanks Meg!
Newly Used Car
Alonzo and Roger were wonderful people to work with. Alonzo was always informative and quick with responses to all of my questions. My husband and I were very pleased with their service and their complete honesty. We love our newly used car, and we will return in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kevin and Rita, you are both wonderful people as well. Auto Icon is glad to have earned your business the right way! Please refer us to your friends and family. Thank you!
Quick and easy - enjoyed working with Alonzo.
I found a used truck at Auto Icon that fit nearly exactly what I was looking for. I emailed Alonzo, and he very quickly responded. When I asked for the CarFax, he sent it without any trouble. When I went to see it in person, I didn't feel pressured. Alonzo made the transaction very easy, and he was professional the entire time. Thank you, Alonzo!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you too, Brandon, for making the transaction as smooth as possible. Your finance company was quick and efficient. Please consider Auto Icon for your future vehicle purchases. We appreciate you!
Infiniti Q50
Very professional. Not pushy at all. Reasonable pricing. Good people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for making our job easy, Luis. You knew what you wanted and you came prepared and well informed. Auto Icon is appreciative of your business sir. Thanks Luis!
2016 Ford Fusion
Overall review the service from Roger and the other gentleman was very helpful and would be happy to send someone to Auto Icon. Thank you, P.R.J. ?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate the opportunity to have earned your business, Patti. Please remember our referral reward program and recommend Auto Icon to all of your family and friends. Thank you much!
Pleasurable buying experience
Had a wonderful buying experience today on a Dodge Durango. Alonzo was upfront and very professional, personable and polite. Came I after seeing a great price online figuring there would be dealer fees to drive up the price. Not only was the price exactly as advertised, auto icon welcomed my whole family in while I went through the purchase. They even matched my self finance I I had. Alonzo was great with my son, offering snacks and having conversations the whole time. Would highly recommend and plan on coming back for future car needs. Thanks auto icon and Alonzo.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad to hear that you had a wonderful buying experience with Auto Icon. We hope to see you and your family back for future purchases. Thank you Mike!