I was greeted by a very friendly staff. They showed me what was available in the price range I needed. The buying process was quick and easy. I will go... back for my next car!
My wife and I purchased a BMW 325xi at a reasonable price and they were rapidly ready to take our money. They were nice by allowing us to test drive without... having an annoying salesman hovering in the car with us. The vehicle drove real nice and we decided to buy. Within 24 hours the check engine light came on. We diagnosed and it stated evaporation sensor which could mean gas cap not on correct. I cleared the code with my odb sensor and it seemed fine. A week later we started seeing oil looking up under the vehicle (which is tough to see with bmw as they have that big drip pan which hides a lot of that.) after taking it to BMW to get it looked at they presented us with over $4,500 in repairs needed. We freaked out as we paid $4800 for the car. We went back to Allen and spoke to the owner and he looked at BMW’s notes and threw the papers on the desk and said “What do you expect it’s a cheap car” quote. I began to get upset as I stated it was for my daughter going to college and his heartless response was very disappointing. My wife made me leave as I was getting furious. We should have known not to buy there as the first car we went to look at was a Volvo convertible that they replaced the top on and it was not the correct too as there was a 3 inch gap between the window and the cover allowing all the elements to get in. The second car we drove was this particular BMW X3. When we returned from driving it, it was smoking to beat the band as it was burning oil and leaking bad. When we went back to complain about the one we bought, they literally moved the x3 to another spot and it is still leaking oil. I fully understand the idea of providing inexpensive nicer cars but when they knowingly put them out for sale with major issues that is unscrupulous and down right shady as xxxx. I would never buy from again and the complete lack of remorse and unwillingness to assist at all with the problems makes us believe he is the prototypical car dog. I caution anyone from giving them money.
I have worked with Brad and his staff for 2 months now in buying cars as I launch into the car business myself (not employed by Allen auto for disclosure,... I am actually paying them as consultants). I have learned a great deal from him and watched him in all phases of the car business from purchasing to selling and marketing. His process of inspecting the cars and offering a fully backed warranty is top notch and buyers can be sure that they are getting a good car at a fair price, every time!
Thank you for the kind review. We look forward to helping you with any of your vehicle needs in the future.
They are easy going and they have good cars. They seem to be easy to deal with. I like my new car and would recommend them to a friend.
Great place to buy a car. I have bought 3 cars there and they have all been in good shape with low mileage. I would recommend them to everyone.
did not appreciate me asking if i could take the car to a mechanic to look at before buying. reason "I've never heard of him". shady at best.
My car from allen automotive was priced underbook they did all neccessary repairs, great value. Would definately recommend them.
My car from allen automotive was priced underbook they did all neccessary repairs, great value. Would definately recommend them.
Went above and beyond to fix issues pdter purchase. Honest.
The guy was nice and great to work with. Vehicle seems to be in great condition and the one flaw I found they immediately remedied the situation in a very... satisfactory manner.