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Eric and Charles made buying a used car a really great experience they both really care about their customers they went above and beyond for we are an... older Canadian couple and we will recommend Cool motors to all are friends who need to buy a used car they are very honest and upfront a thing that is hard to find these days we are really pleased with our purchase and with Cool motors Thank you Danny and Jody Zucchet Scootsdale
What I found were long term employees. I remember employees satisfaction equal customers satisfaction. I found an 04 Mercedes-Benz great car. Was to pick... it up in two days in the mean time my sale's person Marsha gave me an inventory sheet which I took home after going over it I changed mine mind and went for a 04 saturn vue. No pressure great staff and owner. Happy with my purchase the 04 looked showroom new but so did the mercedes. I guess I bought with my head not my heart. Went for more practical. In any case being in the car business for 26 yrs its hard to impress me. I WAS INPRESSED good job cool motors. Only regret which I could have bought both of them. Hard when you retired
Although they don't have the particular vehicle that I am looking for, they are keeping an eye out for one that fits my criteria. That is most helpful.... My vehicle was recently hit by another driver and totaled. Anyone who has had an accident situation before knows what an emotional roller coaster it is. Having This dealership looking out for a replacement vehicle has made it easier on my and my family knowing that there is still good people out there. Thank you so much for being there when needed. :)
I highly recommend buying a car from this establishment! The service was amazing, the atmosphere was great, and the free calendar they sent out gives me... a constant reminder of what a quick and efficient process it was for me to leave with my vehicle. The sheer amount of car variety provided promises to satisfy the tastes of even the most scrupulous individual; and the deals are so good you almost feel like you're ripping them off. So if you are in need of a new vehicle, are looking for a present for a special someone, or just feel like having a good conversation, drop by Cool Motors and they'll take care of you!
I had been looking all around Phoenix for my first car and no other dealership tried to help me look or even sell to me but at Cool Motors they were very... respect and had a very good variety of cars. I had the best buying experience with them and I very much recommend people to check them out.
Didn't actually buy anything from them, but window shopped. They were good enough to take one of their vehicles down the road for me to a mechanic I hired... to inspect it because I was without a vehicle and couldn't do it myself. When the result of the inspection turned out to be not to my satisfaction, they promptly refunded the deposit I had put down just like they promised. No harm, no foul.
I was in the market for a quality used car when I found it here. Not only did I find the car I wanted but, I also received great customer service. Customer... service is important to me and to be valued and treated with the utmost respect, well I was not disappointed. From the initial email contact to the driving off of the lot in my quality used car, I was met with complete satisfaction. It was a win-win for all. I would highly recommend this dealer when looking for a quality used car.
We came in to look at a truck. Ended up looking at one of the cars instead. Took it out for a test drive. The staff was great and the experience was also... great. Will definitely come back when we need our next car.
The car was as promised, the salesperson was helpful and there was no pressure. A first-class experience all the way around.
The car was just as it was represented to me by phone. Had an engine light come on the next day and they took care of the issue with no problem. The staff... at Cool Motors were a pleasure to work with and I would not have any hesitance recommending them to friends. Very good experience. overall.