Cool Motors

Things are tight in this economy and we needed a solid vehicle at a good price. There were so many cars for sale from so many dealers that it was hard to tell one place from another. We bought a car from Cool Motors and it changed our belief of what shopping at a used car dealership would be like. For us the measure of our experience was based on honesty and honorable action. Not everything can be perfect with a used vehicle and not every problem can be evident with a short test drive. Dylan and Eric were great in purchasing the car. The process was easy and transparent. Soon we were happily driving down the road in our new used car. A few short miles down the road and the unthinkable happened. There was a problem and it needed to be repaired. Rather than being told that the car was "as is" and have a nice day, Dylan said bring it in and we'll take care of it. Ultimately an entire new catalytic converter had to be installed. Cool Motors took care of us like we were family. They didn't buy the cheapest part on the market. They put in a solid direct fit replacement. Dylan told me it's what he would have put in his own car. The entire experience was beyond expectation. They took care of us and stood by what they sold us and they did not take the cheapest option to make the car right. I do recommend that if you are in need of a solid vehicle and don't know who to trust that you stop by Cool Motors and let them take care of you.

This dealership was fantastic!!!! Eric was the person I dealt with and he answered all my questions. The price of the vehicle was great. I would recommend.

Very friendly and helpful. This is my second car that purchased from Cool Motors. Eric and Dillon were very clear in answering all questions. Furthermore they do not hide anything.``

Cool Motors sold me a super clean truck. Their service was laid back and friendly. These folks are cool and they are trustworthy too. I noticed on their sales office walls all the pictures of happy used car buyers...It was like "wall paper"...I felt comfortable buying my truck from them.

June 12th, 2019 My boyfriend and I were in the market for buying a used car. After researching many online car websites, we came upon Arizona Cool Motors. When we arrived we were greeted by Eric Martinez the sales rep at the counter. After a discussion about the type of vehicle we were looking for, Eric gave us a list of vehicles that fit our description. After test driving a couple of vehicles, we decided to purchase the 2012 Silver Toyota Corolla L model. Eric and the owner Charlie allowed us to take it to our mechanic to have the vehicle inspected. During the inspection it was found that the water pump had been leaking. Eric the sales rep and the owner Charlie replaced the water pump at no extra charge to us. They gave us a very great deal on the vehicle. We are very pleased with our purchase of the vehicle. The team at Arizona Cool Motors are the best. If you are looking for a used vehicle without the high pressure sales, this is the place we would recommend. Thanks again for all your help. Gary and Rebecca

Eric and Charles made buying a used car a really great experience they both really care about their customers they went above and beyond for we are an older Canadian couple and we will recommend Cool motors to all are friends who need to buy a used car they are very honest and upfront a thing that is hard to find these days we are really pleased with our purchase and with Cool motors Thank you Danny and Jody Zucchet Scootsdale

What I found were long term employees. I remember employees satisfaction equal customers satisfaction. I found an 04 Mercedes-Benz great car. Was to pick it up in two days in the mean time my sale's person Marsha gave me an inventory sheet which I took home after going over it I changed mine mind and went for a 04 saturn vue. No pressure great staff and owner. Happy with my purchase the 04 looked showroom new but so did the mercedes. I guess I bought with my head not my heart. Went for more practical. In any case being in the car business for 26 yrs its hard to impress me. I WAS INPRESSED good job cool motors. Only regret which I could have bought both of them. Hard when you retired

I highly recommend buying a car from this establishment! The service was amazing, the atmosphere was great, and the free calendar they sent out gives me a constant reminder of what a quick and efficient process it was for me to leave with my vehicle. The sheer amount of car variety provided promises to satisfy the tastes of even the most scrupulous individual; and the deals are so good you almost feel like you're ripping them off. So if you are in need of a new vehicle, are looking for a present for a special someone, or just feel like having a good conversation, drop by Cool Motors and they'll take care of you!

I had been looking all around Phoenix for my first car and no other dealership tried to help me look or even sell to me but at Cool Motors they were very respect and had a very good variety of cars. I had the best buying experience with them and I very much recommend people to check them out.

Didn't actually buy anything from them, but window shopped. They were good enough to take one of their vehicles down the road for me to a mechanic I hired to inspect it because I was without a vehicle and couldn't do it myself. When the result of the inspection turned out to be not to my satisfaction, they promptly refunded the deposit I had put down just like they promised. No harm, no foul.