Skip to main content

Jaguar Land Rover Chantilly

(526 reviews)
Visit Jaguar Land Rover Chantilly
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–6:00pm 10:00am–3:00pm

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (703) 659-4591 (703) 659-4591
Used (703) 665-3104 (703) 665-3104
Service (703) 260-7164 (703) 260-7164

Inventory

See all 233 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since September 2005.
Welcome to Rosenthal Jaguar Land Rover Chantilly!

We are very proud of our state of the art facility serving Northern Virginia with impeccable customer service. Our satisfied customers hail from Chantilly nearby neighborhoods and in suburbs well beyond our local area. Our staff are subject matter experts in Jaguar new & pre-owned sales service parts and financing & leasing. Yet one component that leads us to hire them can never be taught: customer courtesy.

We invite you to schedule your service with us too.
We provide fantastic vehicles and even better customer service.

Service center

Phone number (703) 260-7164

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–4:00pm
Sunday
10:00am–3:00pm

Meet our employees

Reviews

(526 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jaguar Land Rover Chantilly from DealerRater.

Want to share your experience with this dealership?

Write a review

BJ was great Very professional service Happy to do

BJ was great Very professional service Happy to do business with the team The best

BJ was great Very professional service Happy to do

BJ was great Very professional service Happy to do business with the team The best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I had a service appointment with James.

I had a service appointment with James. He was busy with another customer when I arrived so another service tech greeted me and checked me in until James was available. James was thorough, professional, and ensured my service was handled as timely as possible since I had decided to wait for the vehicle. The car was returned to me cleaned inside and out.

I had a service appointment with James.

I had a service appointment with James. He was busy with another customer when I arrived so another service tech greeted me and checked me in until James was available. James was thorough, professional, and ensured my service was handled as timely as possible since I had decided to wait for the vehicle. The car was returned to me cleaned inside and out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Spectacular level of incompetence, disorganization and

Spectacular level of incompetence, disorganization and lack of caring. After texts, emails and 10 calls I have given up trying to buy the car and am left wondering how they stay in business with such an unmotivated and unhelpful staff. If the used car "manager" did his job this transaction should have taken 1 phone call.. couldn't have been simpler, no financing, I never even asked any questions about the car or tried to haggle and yet here we are, 4 days, 10 phone calls and a disgruntled customer later. Also appreciate being given the "best price possible" and it being listed for less online the next day 👌 right back at ya buddy

Spectacular level of incompetence, disorganization and

Spectacular level of incompetence, disorganization and lack of caring. After texts, emails and 10 calls I have given up trying to buy the car and am left wondering how they stay in business with such an unmotivated and unhelpful staff. If the used car "manager" did his job this transaction should have taken 1 phone call.. couldn't have been simpler, no financing, I never even asked any questions about the car or tried to haggle and yet here we are, 4 days, 10 phone calls and a disgruntled customer later. Also appreciate being given the "best price possible" and it being listed for less online the next day 👌 right back at ya buddy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so very sorry to hear about your experience, please feel free to reach out to us at careteam@landroverchantilly.com while we look into this.

Show full review

Terrible customer service and very shady business

Terrible customer service and very shady business practices. AJ is the worst and we even tried to still do business with the dealership by speaking with management but to no avail, the pattern of lies and poor customer service continued.

Terrible customer service and very shady business

Terrible customer service and very shady business practices. AJ is the worst and we even tried to still do business with the dealership by speaking with management but to no avail, the pattern of lies and poor customer service continued.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so very sorry to hear about your experience, please feel free to reach out to us at careteam@landroverchantilly.com while we look into this.

Show full review

The Service department customer service was exceptional.

The Service department customer service was exceptional. The staff was very professional and punctual.. They care about the needs of their customers and display quality in their work!

The Service department customer service was exceptional.

The Service department customer service was exceptional. The staff was very professional and punctual.. They care about the needs of their customers and display quality in their work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Terrible, worked a deal for a car at $56k he ignored me

Terrible, worked a deal for a car at $56k he ignored me for 4 days. Then said the price went up and they refused to honor the original price that we worked the deal at. Shady car dealership would never recommend.

Terrible, worked a deal for a car at $56k he ignored me

Terrible, worked a deal for a car at $56k he ignored me for 4 days. Then said the price went up and they refused to honor the original price that we worked the deal at. Shady car dealership would never recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so very sorry to hear about your experience, please feel free to reach out to us at careteam@landroverchantilly.com while we look into this.

Show full review

Terrible, worked a deal for a car at $56k he ignored me

Terrible, worked a deal for a car at $56k he ignored me for 4 days. Then said the price went up and they refused to honor the original price that we worked the deal at. Shady car dealership would never recommend.

Terrible, worked a deal for a car at $56k he ignored me

Terrible, worked a deal for a car at $56k he ignored me for 4 days. Then said the price went up and they refused to honor the original price that we worked the deal at. Shady car dealership would never recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are so very sorry to hear about your experience, please feel free to reach out to us at careteam@landroverchantilly.com while we look into this.

Show full review

Worst experience I've ever had with a dealership!

Worst experience I've ever had with a dealership! Had my 2024 defender in for a leaking heating coil. After 6 weeks, I finally get my car back, and there's more wrong with it now than when I dropped it off! They cracked the info tainment screen, gouged the steering wheel, damaged the passenger side grab bar, dinged the doors, and left grease and dirt all over the interior. They failed to re assemble the center console correctly, leaving noticable gaps in the console and failed to re connect the wireless charging pad. The cherry on top is that we're now waiting on parts with no idea how long it may take. The only reason I have anything to do with this dealership is that I don't feel I have a choice. I'll not pay to repair the things that the dealership damaged. I would recommend that you take your vehicle anywhere else for service! They are running an absolute clown show.

Worst experience I've ever had with a dealership!

Worst experience I've ever had with a dealership! Had my 2024 defender in for a leaking heating coil. After 6 weeks, I finally get my car back, and there's more wrong with it now than when I dropped it off! They cracked the info tainment screen, gouged the steering wheel, damaged the passenger side grab bar, dinged the doors, and left grease and dirt all over the interior. They failed to re assemble the center console correctly, leaving noticable gaps in the console and failed to re connect the wireless charging pad. The cherry on top is that we're now waiting on parts with no idea how long it may take. The only reason I have anything to do with this dealership is that I don't feel I have a choice. I'll not pay to repair the things that the dealership damaged. I would recommend that you take your vehicle anywhere else for service! They are running an absolute clown show.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so very sorry to hear about your experience, please feel free to reach out to us at careteam@landroverchantilly.com while we look into this.

Show full review

BJ was the best!

BJ was the best! Stayed in touch, very helpful. Would ask for him next time.

BJ was the best!

BJ was the best! Stayed in touch, very helpful. Would ask for him next time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

BJ was great and kept me updated on a daily basis.

BJ was great and kept me updated on a daily basis. Overall, it was a great experience and would highly recommend BJ.

BJ was great and kept me updated on a daily basis.

BJ was great and kept me updated on a daily basis. Overall, it was a great experience and would highly recommend BJ.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 526 reviews