Reviews
Write a reviewMy Experience
I had a great, friendly, easy experience at Select Imports. George Sumner made my experience very simple and I feel he should get a raise based on what has done for me. I would by another car from him in the future! Thanks George and thanks Select Imports.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My experience @ Select Imports
My sales person George Sumner was very helpful. I came in very doubtful because I has a trade that no one else was willing to help me out with and he was able to find me the right financing and lower my payment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great stable of vehicles!
I have bought and sold a lot of cars, and Select has one of the bigger inventories at good prices that I have seen. After purchasing my 2011 535i from them, I have to say the car is just awesome. The people at the dealer are some of the more genuine I have met in the car buying business. There were a few bumps in the road: - When I came in to test drive the car it looked like it hadn't been cleaned in about a month - I didn't know there was only one key to the car until after we agreed on a price. In today's world of electronic and technological marvels, getting another key is no cheap fix, and it would have been good to know that when negotiating the price. The good thing is that they bent over backwards to fix these issues. Roger was my sales rep and did a good job to make sure the car was fully detailed on pickup, and he worked with one of the local BMW dealers to get me an additional key at a reduced cost. Finally, I am working out of state registration on the car, and since my plates haven't arrived within the first temp tag 30 days, they issued me a new temp tag with no hassle whatsoever. I know a lot of dealers won't do that. In that process I even got a call back from Allie to ensure that I went to the right building to get the tag. Customer service here really did impress me. Overall this is a great place to buy a car, and they have an EXCELLENT selection of high end cars to choose from. If you are used to the gold plated BMW and Mercedes dealerships, don't let the minor snags I mentioned above scare you away. They made good faith effort to fix those snag when I brought them up, and the bottom line is, if they have the car you want, don't hesitate to buy it here if it passes a standard used car pre purchase inspection. Great job!
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
I must say this was the most pleasant car purchase I have ever experienced. I walked in unsure of what I wanted. Roger was my sales rep and he made ever effort to make sure I was happy. He never became frustrated, even when I asked to drive several different vehicles. Carter, the sales manager was too cool, She even made the process of signing endless papers enjoyable. I drove away in my first Mercedes and I simply love it. I would definitely recommend Select Automotive. No doubt when it is time, I will return for my next high end vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
THE GREATEST 2 SNOWBUNNYS
Yes, I brought and 2010 Jaguar in April and its run so smooth and fits my lifestyle. I got a real good deal thanks to Maureen and Taylor they gave me the best customer service I ever receive at a car dealership.So if you are in the market for a good used sporty and stylish car I would highly recommend these too lady's to help. Ask for no one else!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Elxellent Dealership
I was in the market for a used BMW and was searching all over Cars.com. Normally I go to the larger dealerships when buying a pre-owned/used vehicle. The selection of BMWs at a decent price range at the larger dealerships were slim to none. I found a couple and checked a couple out. As usual, the sales people were a pain in the butt and their managers even worse. The stalk your phone multiple times a day. I noticed a huge selection of BMWs at Select on Cars.com but would still skip over them since they were an Indy dealer. Well I decided to check them out because they had a huge selection at reasonable prices. I decided to do more homework on them an realized they'd been in business for a very long time and have own Best at the Beach 4 years in a row. When I got there I was greeted by Lynn. He never pestered or buzzed around me. He stayed back as I browsed the lot. I had a specific car in mind and it wasn't at their main lot. He took me to all the other lots to browse as well. I couldn't find the BMW I had or I ally sought out, but Lynn was determined to find it for me. He "knew" that it hadn't been sold and that it was supposed to be at a specific lot of there's. He didn't give up and found it. By then it was getting late but I wanted to test drive the car. Unfortunately it was trapped on the lot by many cars and the lot attendant was gone for the day. That didn't stop Lynn. He started moving all the cars on his own to clear a path. I test drove the car and fell in love. Couldn't believe how clean it was and mechanically sound it ran. I was ready to buy and had a check in my pocket for it. After working the numbers with Lynn, I was passed my comfort zone on what I would spend. Lynn got with the finance manager (her name slips my mind) whom also was very friendly. She did some magic and they put me exactly where I expected to pay for that particular BMW. the car was delivered spotless and immaculate. Everyone I interacted with at Select was friendly and professional. I had an amazing experience with Select. Lynn was an awesome and sincere sales man. He wasn't helping me just to make a buck but was there to help me make a large purchase and be comfortable with my purchase. Days after I had the car Lynn followed up with me by phone and mail to make sure I was still happy with my car. Hands down I will ALWAYS go back to Select. My wife and I are looking forward to working with Lynn again when it's time to buy her a new car. Thanks Select!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
The worst
I got a 2006 750li from them which had problem from day one which I took the car right back and told them my problems which they knew the car had problem I had problem wit the front turn light smoke out the tail pipe everything with the seat wasnt working the steering wheel won't adjusted these they said they was goin fixs and didn't just give me the run around they had my car for 3 weeks and just fix a turn signal light and act like it was my fault both George's are liars they back out of the deal with me the first I took them a check for the with lies about the car having titles issues I shouldn't knew then to walk away had my 3 weeks just long enough for my warranty to be up dont trust them the owner tell me this is what get when you buy a used car some problems I was over price for a car that have 6 to 7 k worth of repairs on the low end beware of anyone name George owner or sale manger they just after ther money it's not the workers they try to help you the people up stairs are the ones with the problem
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT EXPERIENCE THANKS TEAM!!
Our second purchase from Select Automotive both experiences has given us confidence that not all car dealerships are the same. Great work Tony Tucker and Carter Bell for putting our needs in front of your sells process and helping us with a fast seamless and enjoyable buying experience. Tony putting our butts in the car over night helped more then you could imagine with our decision and as a result I've gained a level of confidence in Selects philosophy. Great price Great Service and professional from start to finish!!
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Cars at a Great Price with Great Service
I would like to say that I am one of those people who rarely write reviews, so for me to take time out of a busy day to do so means that something must have really moved me. To start let me give you a little information as to how I view things so you will understand where I am coming from. First and for most the most part I am a realist, meaning I understand how thing are and know they are not always going to be perfect. Second customer service and attitude are huge in my purchasing experience, and will cause me to keep going back to the same place time and time again. Third is how a company handles its issues and deals with its customers during that time. With all that given let me tell you about my purchasing experience. I was looking for a car for my wife and I just to enjoy, a third vehicle for weekend trips and such. I managed to find an extremely nice 04 BMW 330Ci, convertible; it was a one owner, local vehicle that had never been in an accident. I did a fair amount of research on this car and local (within 300 miles) competitors. After all my research I found that my best purchase was right here, 6.7 miles from my house at Select Automotive. Mr. Loizou, the owner Select Automotive, had his inventoried 04 BMW priced thousands less than his competition and an amazing sales staff to boot. That brought me into a win, win situation by choosing Select Automotive. The 04 BMW was in great shape and I am extremely happy with my purchase. I still have about 1500 dollars worth of work to do and make it my own, but that is for new rims, Halo headlights, and things of that nature. Even with that additional money I am still 1500 dollars cheaper then the next closest competitor. That sounds like a victory everyday of the week. I knew going into this process that any car I bought would have something that I would change or need to fix for my liking. I am buying a Pre-Owned car and saving thousands from new car prices. If I wanted it to be perfect, just like I wanted, I would have ordered it brand new from the factory and spent four times as much. Bottom line, George Loizou has built a great dealership in, Select Automotive, and has put together a fine staff led by Carter Bell, Craig Beldo, and George Small. They have and sell great Pre-Owned cars at great prices and take care of their customers. If you read negative comments or hear bad things on these folks, be cautious of how much you believe. These guys bend over backwards to help people and put trust in people whose track record says they shouldn?t. Select gave me great customer service, had a winning, friendly attitude and has earned a customer for years. As I said in the beginning, I rarely write reviews but felt compelled to sing the praises of these folks. Wish I saw this in more places.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I would like to say that I am one of those people who...
I would like to say that I am one of those people who rarely write reviews, so for me to take time out of a busy day to do so means that something must have really moved me. To start let me give you a little information as to how I view things so you will understand where I am coming from. First and for most the most part I am a realist, meaning I understand how thing are and know they are not always going to be perfect. Second customer service and attitude are huge in my purchasing experience, and will cause me to keep going back to the same place time and time again. Third is how a company handles its issues and deals with its customers during that time. With all that given let me tell you about my purchasing experience. I was looking for a car for my wife and I just to enjoy, a third vehicle for weekend trips and such. I managed to find an extremely nice 04 BMW 330Ci, convertible; it was a one owner, local vehicle that had never been in an accident. I did a fair amount of research on this car and local (within 300 miles) competitors. After all my research I found that my best purchase was right here, 6.7 miles from my house at Select Automotive. Mr. Loizou, the owner Select Automotive, had his inventoried 04 BMW priced thousands less than his competition and an amazing sales staff to boot. That brought me into a win, win situation by choosing Select Automotive. The 04 BMW was in great shape and I am extremely happy with my purchase. I still have about 1500 dollars worth of work to do and make it my own, but that is for new rims, Halo headlights, and things of that nature. Even with that additional money I am still 1500 dollars cheaper then the next closest competitor. That sounds like a victory everyday of the week. I knew going into this process that any car I bought would have something that I would change or need to fix for my liking. I am buying a Pre-Owned car and saving thousands from new car prices. If I wanted it to be perfect, just like I wanted, I would have ordered it brand new from the factory and spent four times as much. Bottom line, George Loizou has built a great dealership in, Select Automotive, and has put together a fine staff led by Carter Bell, Craig Beldo, and George Small. They have and sell great Pre-Owned cars at great prices and take care of their customers. If you read negative comments or hear bad things on these folks, be cautious of how much you believe. These guys bend over backwards to help people and put trust in people whose track record says they shouldn’t. Select gave me great customer service, had a winning, friendly attitude and has earned a customer for years. As I said in the beginning, I rarely write reviews but felt compelled to sing the praises of these folks. Wish I saw this in more places.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car