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Bought a used car. Trusted the guy and took his words but car turned out to be junk, spent thousand of dollars to fix it. I won't trust this dealership and won't recommend to anyone. The right name of the place should be " Rice Auto Junk Sales"
Honest disclosures pretty good prices
Saw a car I wanted here for way less than Michigan Ave dealers. Quality was better and I was told about some imperfections with the car which turned out to be no big deal. THERE WAS NO PHONY FINANCING Still driving well and not costing much in maintenance
GREAT AFFORDABLE CARS
BOUGHT SEVERAL CARS FROM RICE AUTO OVER A NUMBER OF YEARS. I DRIVE 300 MILES PER WEEK SO I NEED A DEPENDABLE CAR. THE DEALERSHIP HAS BEEN A LIFESAVER FOR ME." RECOMMEND STRONGLY"!
I saw my car on cars.com. I went to the dealership and loved it. Although the dealer was not all forth coming when I asked him a question he was pleasant. I wish I would have asked for the Carfax because I can't afford to pay $50 for it. And my fobs are not programmed to the car I called and thought at least he would pay to have them programmed but he wouldn't
Backs out of deals
I made a deal for a truck on a Tuesday , he took my deposit. I told him that it would be Thursday or Friday before I could pick up the truck. He called me on Wednesday evening and said if I didn't pick the truck up on Thursday by noon, he was going to sell it to someone else. I told Mark that I would be out of town till Thursday late afternoon and could not get there by noon. He told me he had bills to pay and couldn't hold the truck for me. Even though we had an agreement and a deposit was paid.
2nd vehicle I have bought here!!
Honest used car lot!!! Yes they still exist!! The owner is a great guy, the vehicle I bought, before buying, took it to my mechanic. There was an issue, it was repaired, then I bought it. I repeat, there is an honest used car lot, it is Rice Auto Sales!!! I could not be happier.
Would return to for another vehicle if needed.
Great value, great customer sevice. I'll return if and when the need arises for another vehicle. I refuse to shop at dealership used car lots. Reason, everytime I called about a car I found, guess what, sold it last evening, funny I even went to oneand low and behold it was not sold. I promptly left. I found a vehicle at Rice Auto, after doing my research, bought it and l'm very happy with it.