Reviews
Write a reviewI strongly recommend staying away from Rice Auto Sales in Center Line. My experience was a complete disaster. I purchased a vehicle from this dealership, and the very next day the sensors went out, leaving me stranded in the middle of the main road. Shortly after, I discovered that the vehicle needed four new tires because the tires were completely bald. Then the battery died, and ultimately the module/computer system also needed to be replaced. Within just a couple of months of purchasing this vehicle, I had spent over $4,500 on repairs and replacements just to keep it on the road. On top of all of that, I was charged 12% interest on the vehicle. The entire experience has been extremely frustrating and expensive. What concerns me even more is reading through the other comments and seeing that other customers appear to be reporting similar experiences. When you start seeing multiple people describing similar problems, I believe someone needs to take a closer look at what is going on here. If other customers have had similar experiences, I believe they should consider contacting the Michigan Attorney General and the Michigan Secretary of State and filing a formal complaint so there can be a record of these issues and they can determine whether further investigation is warranted. I’m only speaking about my own personal experience, but I hope potential buyers take the time to read the reviews, have any vehicle independently inspected, check the vehicle history, and understand exactly what they’re purchasing before signing anything. I personally would not buy another vehicle from this dealership, and I highly recommend that others think twice before doing so. Learn from my experience and do your homework before handing over your money.
I strongly recommend staying away from Rice Auto Sales in Center Line. My experience was a complete disaster. I purchased a vehicle from this dealership, and the very next day the sensors went out, leaving me stranded in the middle of the main road. Shortly after, I discovered that the vehicle needed four new tires because the tires were completely bald. Then the battery died, and ultimately the module/computer system also needed to be replaced. Within just a couple of months of purchasing this vehicle, I had spent over $4,500 on repairs and replacements just to keep it on the road. On top of all of that, I was charged 12% interest on the vehicle. The entire experience has been extremely frustrating and expensive. What concerns me even more is reading through the other comments and seeing that other customers appear to be reporting similar experiences. When you start seeing multiple people describing similar problems, I believe someone needs to take a closer look at what is going on here. If other customers have had similar experiences, I believe they should consider contacting the Michigan Attorney General and the Michigan Secretary of State and filing a formal complaint so there can be a record of these issues and they can determine whether further investigation is warranted. I’m only speaking about my own personal experience, but I hope potential buyers take the time to read the reviews, have any vehicle independently inspected, check the vehicle history, and understand exactly what they’re purchasing before signing anything. I personally would not buy another vehicle from this dealership, and I highly recommend that others think twice before doing so. Learn from my experience and do your homework before handing over your money.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
SCAM!!! BE AWARE OF THEM PLEASE. Sales you junkyard car. If you drive that car. You will be done. inspect car before you buy. They always provide false information.
SCAM!!! BE AWARE OF THEM PLEASE. Sales you junkyard car. If you drive that car. You will be done. inspect car before you buy. They always provide false information.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Scammers.. RUN. Avoid at all cost. Or it will cost you....sells bad vehicle to low income people with a high interest. Then car takes a s*** because it's a junk he sold. Doesn't honor any alternative to replace, help ,ect. Warren he sales "superior" denies claim. Ever possible way to get out fixing. Hmmm do they possibly work together. Unable to show car fax. Goes for a ride with you upon test driving. Lol.. has every excuse not to print your paper work. Scam Sam ! Shame on you. karma's coming.......
Scammers.. RUN. Avoid at all cost. Or it will cost you....sells bad vehicle to low income people with a high interest. Then car takes a s*** because it's a junk he sold. Doesn't honor any alternative to replace, help ,ect. Warren he sales "superior" denies claim. Ever possible way to get out fixing. Hmmm do they possibly work together. Unable to show car fax. Goes for a ride with you upon test driving. Lol.. has every excuse not to print your paper work. Scam Sam ! Shame on you. karma's coming.......
- Customer service
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- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bought a used car. Trusted the guy and took his words but car turned out to be junk, spent thousand of dollars to fix it. I won't trust this dealership and won't recommend to anyone. The right name of the place should be " Rice Auto Junk Sales"
Bought a used car. Trusted the guy and took his words but car turned out to be junk, spent thousand of dollars to fix it. I won't trust this dealership and won't recommend to anyone. The right name of the place should be " Rice Auto Junk Sales"
- Customer service
- 2.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Saw a car I wanted here for way less than Michigan Ave dealers. Quality was better and I was told about some imperfections with the car which turned out to be no big deal. THERE WAS NO PHONY FINANCING Still driving well and not costing much in maintenance
Saw a car I wanted here for way less than Michigan Ave dealers. Quality was better and I was told about some imperfections with the car which turned out to be no big deal. THERE WAS NO PHONY FINANCING Still driving well and not costing much in maintenance
- Customer service
- 4.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BOUGHT SEVERAL CARS FROM RICE AUTO OVER A NUMBER OF YEARS. I DRIVE 300 MILES PER WEEK SO I NEED A DEPENDABLE CAR. THE DEALERSHIP HAS BEEN A LIFESAVER FOR ME." RECOMMEND STRONGLY"!
BOUGHT SEVERAL CARS FROM RICE AUTO OVER A NUMBER OF YEARS. I DRIVE 300 MILES PER WEEK SO I NEED A DEPENDABLE CAR. THE DEALERSHIP HAS BEEN A LIFESAVER FOR ME." RECOMMEND STRONGLY"!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I saw my car on cars.com. I went to the dealership and loved it. Although the dealer was not all forth coming when I asked him a question he was pleasant. I wish I would have asked for the Carfax because I can't afford to pay $50 for it. And my fobs are not programmed to the car I called and thought at least he would pay to have them programmed but he wouldn't
I saw my car on cars.com. I went to the dealership and loved it. Although the dealer was not all forth coming when I asked him a question he was pleasant. I wish I would have asked for the Carfax because I can't afford to pay $50 for it. And my fobs are not programmed to the car I called and thought at least he would pay to have them programmed but he wouldn't
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 3.0
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I made a deal for a truck on a Tuesday , he took my deposit. I told him that it would be Thursday or Friday before I could pick up the truck. He called me on Wednesday evening and said if I didn't pick the truck up on Thursday by noon, he was going to sell it to someone else. I told Mark that I would be out of town till Thursday late afternoon and could not get there by noon. He told me he had bills to pay and couldn't hold the truck for me. Even though we had an agreement and a deposit was paid.
I made a deal for a truck on a Tuesday , he took my deposit. I told him that it would be Thursday or Friday before I could pick up the truck. He called me on Wednesday evening and said if I didn't pick the truck up on Thursday by noon, he was going to sell it to someone else. I told Mark that I would be out of town till Thursday late afternoon and could not get there by noon. He told me he had bills to pay and couldn't hold the truck for me. Even though we had an agreement and a deposit was paid.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Honest used car lot!!! Yes they still exist!! The owner is a great guy, the vehicle I bought, before buying, took it to my mechanic. There was an issue, it was repaired, then I bought it. I repeat, there is an honest used car lot, it is Rice Auto Sales!!! I could not be happier.
Honest used car lot!!! Yes they still exist!! The owner is a great guy, the vehicle I bought, before buying, took it to my mechanic. There was an issue, it was repaired, then I bought it. I repeat, there is an honest used car lot, it is Rice Auto Sales!!! I could not be happier.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great value, great customer sevice. I'll return if and when the need arises for another vehicle. I refuse to shop at dealership used car lots. Reason, everytime I called about a car I found, guess what, sold it last evening, funny I even went to oneand low and behold it was not sold. I promptly left. I found a vehicle at Rice Auto, after doing my research, bought it and l'm very happy with it.
Great value, great customer sevice. I'll return if and when the need arises for another vehicle. I refuse to shop at dealership used car lots. Reason, everytime I called about a car I found, guess what, sold it last evening, funny I even went to oneand low and behold it was not sold. I promptly left. I found a vehicle at Rice Auto, after doing my research, bought it and l'm very happy with it.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase