ReviewsWrite a review
You are better off bringing your vehicle elsewhere! This...
You are better off bringing your vehicle elsewhere! This place sucks and has a terrible reputation! Don’t become the next sucker trust me on this!
My truck failed to start on Sunday. Called Monday morning...
My truck failed to start on Sunday. Called Monday morning and Melissa was very accommodating. Towed truck in and was fixed the same day. AWSOME!
Have used this dealership for years. Very Friendly and...
Have used this dealership for years. Very Friendly and helped me find the vehicle I wanted when no other dealer in SE CT could be bothered. Their Service Department is top notch.
Would never recommend
I strongly believe this place does not inspect their vehicles. I would stay far away from this dealership and recommend it no one. This dealership put profit over the safety and satisfaction of me and my family. When we reported 2 problems 6 days after buying our vehicle that made our vehicle unsafe, (transmission problems and heavy vibrating while braking) they refused to fix the problem at first and told us "nothing we can do" It took us 3 WEEKS to finally reach an agreement. They asked us multiple times for money to cover the repairs even though it is the dealerships legal obligation to make the car safe. In my opinion they tried to take advantage of us multiple times and when it was all said and done they only fixed 1 problem, returned our car with an empty gas tank and filthy floor mats. I'll be taking this car elsewhere for the repairs because this dealership is not worth the time and frustration.
some of this is my own fault. Bought a 2012 used Mustang. Looked in VERY good shape. Paid asking price for it and after I had it for awhile was looking at paper work and seen that it was sold as is. Thought that was odd for a 2012 car. MY BAD i know. Figured something was wrong since it was sold as is. Lucky I change tires in the winter because both front tires were worn on the inside. Camber is way out. Tire/tires could have got a blow out and who knows what would have happened. Taking it to a ford dealer to see what is going on. Thought I was dealing with an honest dealership. Whatever happened to honest dealerships. Last Mustang I bought was purchased from a local small used car dealership and car was perfect.
Ram truck 2500
Anthony Wilson was my sale person he made everything go smoothly, kept in contact,made sure the truck was ready. He was awesome . If I need another vehicle he would be the only one I would deal with. The dealership is lucky to have him. And the truck is great too
I went in to buy a car, but ended up making some great friends. From beginning to end, everyone at Troiano was willing to do what it took, to make me happy. It was an extremely pleasant experience. I got a fantastic car, and the whole process was made quick and easy by the staff at Troiano. I will be returning soon to purchase a vehicle with my daughter. She is extremely jealous of my new ride.
I went to Troiano after terrible experiences at another dealer. I wasn't happy about giving up my diesel VW. Anthony & Jym were an incredible help and very patient while I weighed all of my options. I'm thrilled with my new Pacifica! :) Thank you Anthony & Jym!!!
Jym did his very best to make sure that I can get into a newer ride after my last vehicle came upon some transmission issues. Even with a car with almost no value, Jym made sure I left satisfied!
Went to troiano to purchase my first new car. I wanted to get a Jeep Wrangler willy wheeler. The jeep I wanted was not in stock so we had to do a factory order. The process was very quick and easy and Laura and jym made it very easy and gave me plenty on info about the jeep. The dealership provided great customer service. I picked the jeep up yesterday and I love it. The whole process took about 6 weeks. Well worth it. Will defiantly come back in the future and recommended this dealership for anyone in the market!