Skip to main content

West Kendall Toyota

(169 reviews)
Visit West Kendall Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–9:00pm 7:00am–8:00pm
Wednesday 9:00am–9:00pm 7:00am–8:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–9:00pm 7:00am–8:00pm
Saturday 9:00am–9:00pm 7:00am–6:00pm
Sunday 10:00am–8:00pm 8:00am–3:00pm

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (833) 241-2439 (833) 241-2439
Used (833) 241-1464 (833) 241-1464
Service (855) 367-4008 (855) 367-4008

Inventory

See all 613 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2025.
West Kendall Toyota in Miami FL Serving Coral Gables Doral Hialeah Hollywood Homestead The Hammocks Palmetto Bay Pinecrest Kendall & West Kendall is a new Toyota and used car dealer with a state-of-the-art facility and excellent customer service.

We will take great care of you with our dedicated staff and specially trained departments. Whether you're looking to buy a new or used car secure financing for your vehicle get your car serviced or buy genuine Toyota parts we can take excellent care of you and make the process simple and stress-free.
Save on new Toyota cars and trucks

Service center

Phone number (855) 367-4008

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–8:00pm
Saturday
7:00am–6:00pm
Sunday
8:00am–3:00pm

Meet our employees

LIAN AGOSTINHO headshot
LIAN AGOSTINHO
Finance Consultant
JOSE ANEIROS headshot
JOSE ANEIROS
Finance Consultant
NOEL ARAUZ headshot
NOEL ARAUZ
Finance Consultant
LEONARDO BAGNIS headshot
LEONARDO BAGNIS
Product Specialist
THAYS BARRERA headshot
THAYS BARRERA
Internet Concierge
ALBANI BENCOMO headshot
ALBANI BENCOMO
Internet Concierge
GABRIEL BERMEJO headshot
GABRIEL BERMEJO
Finance Consultant
EDUARDO BERMUDEZ PALLARES headshot
EDUARDO BERMUDEZ PALLARES
Product Specialist
JEAN-PAUL BOUE headshot
JEAN-PAUL BOUE
Internet Concierge
ARNOLDO BUSTAMANTE headshot
ARNOLDO BUSTAMANTE
Product Specialist
JUAN CABELLO headshot
JUAN CABELLO
Sales Manager
ALEJANDRO CABRERA headshot
ALEJANDRO CABRERA
Finance Consultant
CHRISTOPHER CASANOVA headshot
CHRISTOPHER CASANOVA
Product Specialist
OMAR CASANUEVA CHAVEZ headshot
OMAR CASANUEVA CHAVEZ
Product Specialist
EVELYN CHATEL headshot
EVELYN CHATEL
General Manager
MARCOS ESCOBAR headshot
MARCOS ESCOBAR
Product Specialist
ANGEL ESPINOSA NAPOLES headshot
ANGEL ESPINOSA NAPOLES
Product Specialist
ANGEL FERNANDEZ headshot
ANGEL FERNANDEZ
Internet Concierge
ROBERTO FLEXAS headshot
ROBERTO FLEXAS
Product Specialist
ALESSANDRO GARCIA headshot
ALESSANDRO GARCIA
Finance Consultant
REMY HERNANDEZ headshot
REMY HERNANDEZ
Product Specialist
VLADIMIR HERNANDEZ headshot
VLADIMIR HERNANDEZ
Product Specialist
CARLOS IRIZAR headshot
CARLOS IRIZAR
Product Specialist
ANTONIO LA HOZ headshot
ANTONIO LA HOZ
Product Specialist
RAFAEL LEIVA headshot
RAFAEL LEIVA
Sales Manager
DEREK LOPEZ headshot
DEREK LOPEZ
Product Specialist
GREGORY MAGNER headshot
GREGORY MAGNER
General Sales Manager
JACQUELINE MARQUEZ headshot
JACQUELINE MARQUEZ
Internet Concierge
STEFANO MAZZUCCA headshot
STEFANO MAZZUCCA
Product Specialist
DANIEL MCCAUSLAND headshot
DANIEL MCCAUSLAND
Sales Manager
JORGE MILIANI headshot
JORGE MILIANI
Product Specialist
LAZARO MORALES headshot
LAZARO MORALES
Product Specialist
VICENTE PABLOS headshot
VICENTE PABLOS
Product Specialist
VLADIMIR PAULA headshot
VLADIMIR PAULA
Product Specialist
JOSE PERALTA headshot
JOSE PERALTA
Product Specialist
ALAIN PEREZ DE ALEJO headshot
ALAIN PEREZ DE ALEJO
Product Specialist
DAVID PRIETO headshot
DAVID PRIETO
Finance Consultant
RAUL PUERTA headshot
RAUL PUERTA
Internet Concierge
WILFREDO RAMOS headshot
WILFREDO RAMOS
Internet Concierge
ASHLEY REYES headshot
ASHLEY REYES
Internet Concierge
JOSE RIVERA headshot
JOSE RIVERA
Finance Consultant
YOVANI RIVERA headshot
YOVANI RIVERA
Product Specialist
CARLOS RODRIGUEZ headshot
CARLOS RODRIGUEZ
Sales Manager
JULIAN RODRIGUEZ headshot
JULIAN RODRIGUEZ
Product Specialist
JOSE ROSARIO headshot
JOSE ROSARIO
Product Specialist
SALOMON RUEDA headshot
SALOMON RUEDA
Product Specialist
RAFAEL SABA headshot
RAFAEL SABA
Product Specialist
ALEJANDRO SANCHEZ PEREZ headshot
ALEJANDRO SANCHEZ PEREZ
Product Specialist
ETELVINA SOARES GOMEZ headshot
ETELVINA SOARES GOMEZ
Product Specialist
ANDY SUAREZ headshot
ANDY SUAREZ
Product Specialist
EDUARDO SUAREZ headshot
EDUARDO SUAREZ
Finance Consultant
ALEJANDRO TERRY HERRERA headshot
ALEJANDRO TERRY HERRERA
Product Specialist
SAUL URIBE headshot
SAUL URIBE
Finance Consultant
MIGUEL VARENS DORADO headshot
MIGUEL VARENS DORADO
Product Specialist
JORGE VAZQUEZ headshot
JORGE VAZQUEZ
Sales Manager
YOEL VAZQUEZ headshot
YOEL VAZQUEZ
Product Specialist
SANDY WONG GOMEZ headshot
SANDY WONG GOMEZ
Finance Consultant

Reviews

(169 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Kendall Toyota from DealerRater.

Want to share your experience with this dealership?

Write a review

Thank you Alain Dominguez for yur attention.

Thank you Alain Dominguez for yur attention. I really appreciate A 10 for Alain Dominguez

Thank you Alain Dominguez for yur attention.

Thank you Alain Dominguez for yur attention. I really appreciate A 10 for Alain Dominguez

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

I had took my Toyota tundra for oil change steed Motor

I had took my Toyota tundra for oil change steed Motor oil they put transmission fluid messed up my truck. Service manager Melissa 13800 Sw 136 st. Miami Fl 33186 Mauricio service advisor and Justin Garcia service advisor when complaints are file they damage your auto and they sabotage your auto. And they cover up. Toyota should all be closed up no one should by any auto or by any auto they covers things up . And they are all layers and cover up things . They were good ones but now they are no good and they are worst to the worst. And soo low that they stoled my daughters food donated by the church how low can you be .

I had took my Toyota tundra for oil change steed Motor

I had took my Toyota tundra for oil change steed Motor oil they put transmission fluid messed up my truck. Service manager Melissa 13800 Sw 136 st. Miami Fl 33186 Mauricio service advisor and Justin Garcia service advisor when complaints are file they damage your auto and they sabotage your auto. And they cover up. Toyota should all be closed up no one should by any auto or by any auto they covers things up . And they are all layers and cover up things . They were good ones but now they are no good and they are worst to the worst. And soo low that they stoled my daughters food donated by the church how low can you be .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Andy Suarez helped me with my new lease and turning in my

Andy Suarez helped me with my new lease and turning in my old one. He took all the time I needed and answered all my zillion questions too. Took the time to explain everything too and how it works. This was my first time purchasing from them, but use their service department for years and very happy with them too. I recommend Andy 100% for anyone's new car sales.

Andy Suarez helped me with my new lease and turning in my

Andy Suarez helped me with my new lease and turning in my old one. He took all the time I needed and answered all my zillion questions too. Took the time to explain everything too and how it works. This was my first time purchasing from them, but use their service department for years and very happy with them too. I recommend Andy 100% for anyone's new car sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing West Kendall Toyota for your new lease! We're delighted to hear that Andy provided thorough assistance and answered all your questions. It's great to know you've had positive experiences with our service department as well. We appreciate the recommendation!

Show full review

If you plan to purchase a car used or new, run the

If you plan to purchase a car used or new, run the opposite way of this dealership.

If you plan to purchase a car used or new, run the

If you plan to purchase a car used or new, run the opposite way of this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We would like to extend our most sincere apologies for not providing a better experience. We would greatly appreciate the opportunity to discuss this further and earn back your business. If you are willing to speak further, please don't hesitate to reach out to us at +1 (786) 345-2600. Thank you,

Show full review

the worst dealer of Miami for service a car, big mistake

the worst dealer of Miami for service a car, big mistake buying service package, i have 3 more service but ii will never come back there, the worst, looks like intentional .

the worst dealer of Miami for service a car, big mistake

the worst dealer of Miami for service a car, big mistake buying service package, i have 3 more service but ii will never come back there, the worst, looks like intentional .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We apologize for the negative experience you had with us. It's disappointing to hear that we did not meet your expectations. We take this feedback seriously and want to address your concerns directly. If you're open to discussing this further, please reach out at +1 (786) 345-2600 so we can try to make things right. Thank you.

Show full review

Bought a new Tundra capstone here.

Bought a new Tundra capstone here. The salesmen tried to convince me it got 40 miles to the gallon, common sense tells you it don't! I ended up buying it and ot was way overpriced, but pressure from the wife convinced me to buy it. Damaged a tire 3 months ago they changed it because it had road hazard coverage. On the way home the center cap came off the rim. I went back and complained to them, they said they would order a new one and call me. 2 months later still do not have it. But the problem lies in the service manager, I have contacted him well over 6 times left him voice mails, and other people have sent him emails he will not contact me back. I will be contacting corpratie about how bad this dealership is. I didn't mention any names here but I will during the coprate call!

Bought a new Tundra capstone here.

Bought a new Tundra capstone here. The salesmen tried to convince me it got 40 miles to the gallon, common sense tells you it don't! I ended up buying it and ot was way overpriced, but pressure from the wife convinced me to buy it. Damaged a tire 3 months ago they changed it because it had road hazard coverage. On the way home the center cap came off the rim. I went back and complained to them, they said they would order a new one and call me. 2 months later still do not have it. But the problem lies in the service manager, I have contacted him well over 6 times left him voice mails, and other people have sent him emails he will not contact me back. I will be contacting corpratie about how bad this dealership is. I didn't mention any names here but I will during the coprate call!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience with the Tundra and our service team. We strive for clear communication and timely resolutions, so it's disappointing to know we've fallen short here. Please reach out to us at +1 (786) 345-2600 so we can address this issue promptly. Thank you.

Show full review

Terrible service, I won't come back here again.

Terrible service, I won't come back here again. I just returned from West Kendall Toyota, supposedly I had an appointment for today at 7 in the morning and I was the first to arrive there, they did not respect my order of arrival, nor the appointment I had and they sent me to line up at an office with several people in front that I don't know where they came from......, when I explained to the young woman who was there, she practically told me that that was not her problem..., this is a total lack of respect for customers Because if you have an appointment for 7 in the morning, the time the service opens, you assume that you will be attended to at that time.

Terrible service, I won't come back here again.

Terrible service, I won't come back here again. I just returned from West Kendall Toyota, supposedly I had an appointment for today at 7 in the morning and I was the first to arrive there, they did not respect my order of arrival, nor the appointment I had and they sent me to line up at an office with several people in front that I don't know where they came from......, when I explained to the young woman who was there, she practically told me that that was not her problem..., this is a total lack of respect for customers Because if you have an appointment for 7 in the morning, the time the service opens, you assume that you will be attended to at that time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're really sorry to hear about your experience. We aim for efficiency and respect in all our customer interactions, and it's concerning to receive this feedback. We understand how frustrating this must have been for you, especially when you had an appointment, and we would like a chance to make things right. Please reach out at your earliest convenience at +1 (786) 345-2600 so we can discuss further - Thank you.

Show full review

Don't waste your time at this dealership.

Don't waste your time at this dealership. Find another one ASAP. THEY SOLD THE CAR WE HAD RESERVED!!! We went to speak with a sales rep about leasing a car. The sales rep didn't even gives us his name just told us to sit and he would be right back. After waiting for almost 30 minutes, we walked out and left. The online sales team we were chatting with (very good team by the way) asked for us to come back the following week because the vehicle we had reserved (we put $$ down) was ready for pick up. When we arrive we were made to wait, AGAIN, only for them to tell us that THEY SOLD THE CAR WE HAD RESERVED!!! terrible customer service at this dealer. They had no regard for our time and the money we put down for the car we were told was on hold for US. Very disappointing experience.

Don't waste your time at this dealership.

Don't waste your time at this dealership. Find another one ASAP. THEY SOLD THE CAR WE HAD RESERVED!!! We went to speak with a sales rep about leasing a car. The sales rep didn't even gives us his name just told us to sit and he would be right back. After waiting for almost 30 minutes, we walked out and left. The online sales team we were chatting with (very good team by the way) asked for us to come back the following week because the vehicle we had reserved (we put $$ down) was ready for pick up. When we arrive we were made to wait, AGAIN, only for them to tell us that THEY SOLD THE CAR WE HAD RESERVED!!! terrible customer service at this dealer. They had no regard for our time and the money we put down for the car we were told was on hold for US. Very disappointing experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're truly sorry to hear about your experience. It's not our intention to waste anyone's time or cause such frustration. We understand the importance of respecting reservations and it seems we've let you down in this regard. Please reach out at +1 (786) 345-2600 so we can discuss what happened further and see how we might be able to make things right with you moving forward - Thank you.

Show full review

Kendall Toyota es el dealer de la familia.

Kendall Toyota es el dealer de la familia.Todos mis carros me los he comprado en este lugar. El vendedor Ramon Romero me ayudó a encontrar el carro perfecto para mi. Terminé llevándome el Toyota bz4x 2024 y todavía estoy descubriendo cosas nuevas que el carro hace. Estoy encantado con la compra.

Kendall Toyota es el dealer de la familia.

Kendall Toyota es el dealer de la familia.Todos mis carros me los he comprado en este lugar. El vendedor Ramon Romero me ayudó a encontrar el carro perfecto para mi. Terminé llevándome el Toyota bz4x 2024 y todavía estoy descubriendo cosas nuevas que el carro hace. Estoy encantado con la compra.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Andres, gracias por seguir eligiendo a West Kendall Toyota para sus compras de autos. Nos alegra saber que Ramón le ayudó a encontrar el perfecto 2024 Toyota bZ4X. Disfrute descubriendo todas sus características!

Show full review

Writing to describe recent unfortunate experience at West

Writing to describe recent unfortunate experience at West Kendall Toyota that led to the return of a new vehicle and countless hours of wasted time. I was in the market for a new 4Runner and targeted Google advertising showed me a "new" 2023 4Runner TRD Pro available in last year's special color at this dealership. I called the dealership and was told that the vehicle was already purchased but in case the deal fell through, they would call. A week later, that is exactly what happened. I was told the original buyer was unhappy with the color and walked away. So I went in to purchase the car, assuming all was as advertised. Strangely, the "new" car had 440 miles on it. I was told the vehicle was used in shows but was "new." I loved the color and agreed to the purchase at MSRP, but when I inspected the car there was notable paint damage to multiple panels including scrapes and chips. I was told everything would come out with a buff and they would fix any damaged areas and have the car looking as it should. At this time, I paid for the vehicle with a 20% down payment, financed the remainder, set up insurance, and planned to retrieve the vehicle in a few weeks after I returned from vacation. When I went to take delivery of the vehicle, it was parked outside in the dark next to the dealership. I requested that the vehicle be brought inside to the light so we could adequately inspect the paint and in the light it was evident that the paint was not corrected. In fact, more paint chips were now visible that the car had a good clean. Rather than repainting the panels, it appeared that someone dabbed paint on each of the chipped areas. At this time, the sales manager advised that they did not want to spend the money actually repainting the damage and simply offered to unwind the sale. When I asked if there was another vehicle in another color (the special color was last year's model), the dealership advised that they had no ability to find another car. I was clearly upset. Within a few days, the sales manager called and said that his manager had in turn seen the vehicle, noted that the paint was unacceptable and communicated their plan to paint to vehicle properly. I advised that if the vehicle was repainted, I would still be interested if A) the paint was fixed properly and B) the dealership adjusted the price properly, requesting $1,000 for my hours of wasted time and the depreciation of the vehicle due to repainting. The dealer had no interest in selling the vehicle with the $1,000 requested adjustment. After many requests, I received a refunded check for my down payment and the loan was cancelled. I will say the both the car salesperson and sales manager were polite and professional. But delivering a car in the dark with paint damage is suspicious at a minimum. I wasted hours of my time with this dealership. It's just a car, not a big deal. But I feel it important to notify other potential buyers of this issue, particularly if someone is considering buying that particular vehicle with damaged paint that has been repaired. Whether or not it will be disclosed to a potential buyer is anyone's guess.

Writing to describe recent unfortunate experience at West

Writing to describe recent unfortunate experience at West Kendall Toyota that led to the return of a new vehicle and countless hours of wasted time. I was in the market for a new 4Runner and targeted Google advertising showed me a "new" 2023 4Runner TRD Pro available in last year's special color at this dealership. I called the dealership and was told that the vehicle was already purchased but in case the deal fell through, they would call. A week later, that is exactly what happened. I was told the original buyer was unhappy with the color and walked away. So I went in to purchase the car, assuming all was as advertised. Strangely, the "new" car had 440 miles on it. I was told the vehicle was used in shows but was "new." I loved the color and agreed to the purchase at MSRP, but when I inspected the car there was notable paint damage to multiple panels including scrapes and chips. I was told everything would come out with a buff and they would fix any damaged areas and have the car looking as it should. At this time, I paid for the vehicle with a 20% down payment, financed the remainder, set up insurance, and planned to retrieve the vehicle in a few weeks after I returned from vacation. When I went to take delivery of the vehicle, it was parked outside in the dark next to the dealership. I requested that the vehicle be brought inside to the light so we could adequately inspect the paint and in the light it was evident that the paint was not corrected. In fact, more paint chips were now visible that the car had a good clean. Rather than repainting the panels, it appeared that someone dabbed paint on each of the chipped areas. At this time, the sales manager advised that they did not want to spend the money actually repainting the damage and simply offered to unwind the sale. When I asked if there was another vehicle in another color (the special color was last year's model), the dealership advised that they had no ability to find another car. I was clearly upset. Within a few days, the sales manager called and said that his manager had in turn seen the vehicle, noted that the paint was unacceptable and communicated their plan to paint to vehicle properly. I advised that if the vehicle was repainted, I would still be interested if A) the paint was fixed properly and B) the dealership adjusted the price properly, requesting $1,000 for my hours of wasted time and the depreciation of the vehicle due to repainting. The dealer had no interest in selling the vehicle with the $1,000 requested adjustment. After many requests, I received a refunded check for my down payment and the loan was cancelled. I will say the both the car salesperson and sales manager were polite and professional. But delivering a car in the dark with paint damage is suspicious at a minimum. I wasted hours of my time with this dealership. It's just a car, not a big deal. But I feel it important to notify other potential buyers of this issue, particularly if someone is considering buying that particular vehicle with damaged paint that has been repaired. Whether or not it will be disclosed to a potential buyer is anyone's guess.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Peter, I'm really sorry to read about your experience. It's clear we didn't meet our high expectations and for that, we apologize. We strive to provide accurate information and quality service so it's disappointing when things don't go as planned. Your feedback is important in helping us improve our services moving forward. I'd like to step in and ensure that all of your concerns have been addressed. If you are willing, please give us a call at +1 (786) 345-2600.

Show full review
See all 169 reviews