Preston Hood Chevrolet

Came here late in the afternoon and Russ Kicey was the best person to deal with stayed late and no pressure sales lead us to our new vehicle! Will be car shopping here in the future for new purchases. Great environment and people

We recently bought a truck from Preston Hood. We worked with Paul and Russ and they were both outstanding. Super kind and extremely helpful. We will definitely be back here!

Since 1980 I purchased two new Chevrolet Pickup trucks and four used cars from Preston Hood. I was fortunate to deal with their award winning Salesmen: Earl Clayton and Spencer Sims for these purchases. Earl Clayton has retired but Spencer Sims continues to provide an outstanding buying experience. I just purchased a second car (Cadillac DTS) from him with no pressure. Additionally, my Service Advisor, Latone Thompson provided me with top notch maintenance service. I highly recommend Preston Hood Chevrolet for your vehicle purchases and for excellent maintenance service.

Latone was very nice and professional? she kept Us up to date on our car repairs . We love coming here ! Thanks again

Very courteous. And always helpful. Nice people to deal with.

Really good at keeping you informed of what needed repair. Had an electrical issue where corvette drivers window stopped working. As with anything referring to corvette repairs it?s expensive. But that?s the situation when owning one. This is my second Vette. I dropped the car off in afternoon and problem was fixed and I picked it up the next day .

If you are considering purchasing a vehicle from here, I strongly suggest that you DON'T. We purchased a used 2016 BMW X3 diesel for our daughter on March 8th, 2023, while we were in FL. They filled the tank with non-diesel fuel and let us drive it off the lot. On our way back to TN, the car died in the middle of the interstate about 1.5 hours south of Birmingham. After we had it towed to a BMW mechanic in Birmingham, they told us that there was an issue with the fuel pump and injectors. But they would have to keep it for several days to figure out exactly what was going on. Since we live in TN, this was not an option. So we decided to have it towed all the way back home to our local BMW mechanic. They tested the fuel and found that it was indeed non-diesel. The negligence of the dealership put our lives in danger, caused possibly $6,000 in damage (still waiting on the final bill), and not to mention a very expensive tow bill. No one from the dealership will return our calls or our mechanic's calls. This includes Eli, one of the managers there. Almost a month later, the car is still in the shop. There are plenty of places to purchase a vehicle. So again, I would recommend avoiding this one.

Absolutely Great Service and Team! i ended up Worked directly with the Service manager Grayton- and also Brad, Brought my truck in for torque converter repair that was costly and they worked with me in everyway they could. they even called to have my truck come back in for a second service flushing to make sure things were right. Absolutely have won my business from now on! Thank you Thank you Thank you gentlemen!

They treat you like family when I purchased my 2023 Convertible Corvette.

Took our 2008 Silverado in for service. Had a number of things wrong but was assured it wouldn't be a problem. After 3 days they called to tell us it was done. Bill was over $4,000. Picked it up and the power steering wasn't working right and in less than a block, the check engine light came on. Took it back immediately. That was weeks ago. Called them last week and was told the transmission guy hadn't looked at it yet. This is Friday and still no word.